Welcome to ShadowPay, your premier destination for peer-to-peer (P2P) trading of CS2, Dota 2, and Rust skins. Founded in January 2019. We are powered by an innovative spirit and the relentless pursuit of providing a secure, efficient, and user-friendly trading environment.Gear Up, Game On: Jump into the heart of the action with ShadowPay, where trading CS2, Dota 2, and Rust skins isn't just easy—it's an epic adventure. Get ready to revolutionize your gaming swag!Trust Your Trade: With over a million warriors and countless victorious trades, ShadowPay stands as the undisputed champion of safe and transparent trading. Here, every deal is a seal of trust.Effortless Victory: With our sleek tech—think ninja-like Chrome extension and app—trading becomes part of your victory dance. Snag the best deals with instant trades and analytics that would make any strategist proud.Loot More, Spend Less: Why spill more coins than you have to? Our lean 5% fee means you keep the lion’s share of your loot. More treasure, more triumph!Join the Elite Squad: Step into a realm where traders thrive, grow, and conquer. ShadowPay isn't just a marketplace; it's where legends come to play.Unleash Your Inner Trader: Whether you're a battle-hardened trader or a fresh recruit, we’ve got your back with all the gear you need to dominate the trading arena. Trade with might, trade with insight.Conquer the Marketplace with ShadowPay: Prepare for glory in the ultimate trading expedition. ShadowPay is your gateway to a world brimming with rich trades and unrivaled opportunities. Enlist today and unlock the treasure trove of trading.
Written by the business, not verified by us.
Is ShadowPay legit?
ShadowPay (shadowpay.com) has a 3.5 out of 5 rating on OK.one, based on 414 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 30% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very useful for trading gaming items smoothly, noting that the website design and Gift Card options make browsing straightforward. People also appreciate the quick assistance provided by the team and the low transaction fees available for active users.
Some reviewers were not happy with deposit errors and unexpected extra fees experienced during financial transactions. Others mentioned ongoing difficulties regarding cryptocurrency withdrawals and frustrating account verification steps required after adding funds. A few consumers additionally experienced issues with item delivery times and unexpected pricing changes.
Auto-generated from all reviews of this business. For reference only.
watch out for there partners they will make u pay for euro and give dollar.
They will not help u shit site stay away, and they dont offer refund like they write.
Reply from ShadowPay2025-11-03
Hello there! We are sorry that you left unsatisfied. Could you provide us with your contact data or the ticket number so we can double-check the issue
I just purchased a case hardened ursus knife that looked really blue in the pictures. Since I was not able to inspect it in game, I had to trust the sites 3D viewer. It wasn't showing up in the player inventory and when I got the trade, I still could not inspect it. I believe they do this on purpose.
The difference between the knife shown in their 3d viewer and what I received is phenomenal. The 3d viewer showed both sides very blue, but the real one I received is barely blue. Absolutely not what I was expecting and would not have purchased it if I had seen this beforehand.
I have opened a ticket about this and hope for them to resolve it. If not, will bring it up with my bank and start the chargeback process.
Ticket number: #50460
Reply from ShadowPay2025-11-02
Hello there! We are sorry that you left unsatisfied. The issues with the 3D viever usually come from Steam either not pulling or pulling the data about the skins wrongly.
Thank you for providing the ticket number, we will try to get to the bottom of this as quickly as we can.
deposit with crypto was fast, trades all come trough very fast and no hidden fees.
I noticed alot of 1 star reviews which scared me a bit, but the site is legit and very competitive in pricing.
absolutely recommend!!
Reply from ShadowPay2025-10-30
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!
Worst website for buying/selling skins added balance to buy a skin then i couldn't buy the skin anymore cause it wasn't there and i was denied a withdraw by support. "Sadly the management has ruled that no refunds are possible."
Reply from ShadowPay2025-10-28
Hello there! We are sorry that you left unsatisfied. Could you provide us with your contact data or the ticket number so we can double-check the issue
EDIT: Support fixed it and now i have my item! :SteamHappy:
Payed for a $65 skin and didn't get it
There was nothing in the trade history, but on my bank app it says it took $65.
Reply from ShadowPay2025-10-25
Hello! We are sorry for your experience. Please leave us your contact or Steam ID64, and we will check the data
Account Restricted After KYC – Funds Stuck
I wanted to buy a Butterfly Knife on Shadowpay and already deposited my money. After that, I was asked to complete a KYC verification. I followed all the steps correctly and submitted my German residence permit as proof of identity. However, the verification failed for some reason, and now my account is restricted.
Because of this issue, I currently cannot access my funds, and they are stuck on the platform. I’ve tried to resolve this but haven’t received a clear response yet. I hope the Shadowpay team can fix this issue soon, as this situation is very frustrating and inconvenient for users who have verified their identity properly.
Request #49780
(Opened 2025-10-24 11:56:49)
Reply from ShadowPay2025-10-24
Hello!
We’re sorry that you had such experience on our platform. The recent Steam update has, unfortunately, caused technical disruptions on the side of our platform. Our team is actively working to resolve them as quickly as possible.
We value our users and want to make things right, please share your Steam ID or an email so we can look into your case and assist you directly.
Items were purchased wrong prices from my Shadowpay…
Items were purchased from my Shadowpay account at prices I didn't want. I used the reverse trading feature, which resulted in a Steam ban for a month, and Shadowpay deducted a 30% fee from the purchase price. This is quite high and diminishes trust in Shadowpay. You should think twice before trading with Shadowpay.
Reply from ShadowPay2025-10-25
Hello there! We are sorry for your experience. Please note that the rollback commission is not a hidden fee, it’s a standard measure to compensate sellers for transaction and platform costs when an order is refunded.
We understand that such situations can be unpleasant, but this system helps maintain fairness between buyers and sellers on the marketplace.
If you believe the commission was applied incorrectly, please reach out to our support team. We’ll be happy to review your case individually.
I I couldnt buy skins bc some stupid verification (after i deposited). Now im trying to refund my purchase it was 100 dollars now refund it. Ticket id: #49803
Reply from ShadowPay2025-10-25
Hello there! We are sorry for your experience. Unfortunately, we were not able to find such a ticket. Please leave us your contact data or Steam ID64, and we will double-check
I made a deposit in cryptocurrency in the amount of 225 USDT.
I selected skins and made a purchase, resulting in five trade exchanges, each worth 40 dollars.
I received four exchanges from the first bot and one exchange from the second.
I accepted the trade, and about 2 hours later, 4 items from the first bot were returned by it using the option to return items within 7 days, during which the items are in a trade ban.
Of course, it is impossible to get support on the website, there is no one to write to, and the remaining balance of $25 cannot be withdrawn from the website because the error ‘insufficient funds’ constantly pops up.
This is their scam. Don't fall for it. They shouldn't have scammed an American citizen. We will deal with them.
They will only ask for your email, steam ID, ticket number and on but will do nothing.
Clear SCAM
Ticket Request #49722
Reply from ShadowPay2025-10-24
Hello!
We’re sorry that you had such experience on our platform. The recent Steam update has, unfortunately, caused technical disruptions on the side of our platform. Our team is actively working to resolve them as quickly as possible.
We value our users and want to make things right, please share your Steam ID or an email so we can look into your case and assist you directly.
Terrible trading platform
There is NO option to place buy orders if there isnt something like a case listed at your desired price
Also depositing costs a fee and withdrawing also costs a fee which is awful
A lot of your purchases just get canceled (just to get listed at an even higher price from what I understand)(about 30-40%)
The supply and liquidity are also quite bad from my experience so 0/10 would not use this platform ever again
Reply from ShadowPay2025-10-24
Hello!
We’re sorry that you had such experience on our platform. The recent Steam update has, unfortunately, caused technical disruptions on the side of our platform. Our team is actively working to resolve them as quickly as possible.
We value our users and want to make things right, please share your Steam ID or an email so we can look into your case and assist you directly.
On many websites, they will appear as having some of the lowest prices for skins, for example if you're trying to purchase cases in bulk.
Those prices actually aren't real. What they do is, they have many bot accounts list their items for very cheap, so they will appear cheaper than other websites.
Once you deposit your money on their website and try to purchase those cheaper skins, you'll notice that you cannot buy them. Now you are stuck with your deposited money on their website, and if you want to withdraw it, you'll pay a huge fee.
I confronted their support about this, they acted like it was a technical issue.
AVOID AT ALL COST!
Reply from ShadowPay2025-10-02
Hello there! We are sorry that you left unsatisfied. Could you provide us with your contact data or the ticket number so we can double-check the issue
Please, Avoid this website. they lower the price of the items, once you deposit money, their bots will not confirm the sale. They dont gonna let you withdraw what you've deposited, forcing you to buy overpriced skins.
Reply from ShadowPay2025-09-19
Hello there! We are sorry that you left unsatisfied. Could you provide us with your contact data or the ticket number so we can double-check the issue
I sold skins on the website and had to wait 8 days for the money. When I sold the skins on the website, there were four possible withdrawal methods, but now there's only one: cryptocurrency. I sold the skins because I wanted to withdraw the money to PayPal or my account, but now I can't do anything with them. My balance is still frozen after 8 days.
Reply from ShadowPay2025-09-12
Hello there! We are sorry that you left unsatisfied with our service. Could you please leave us your Steam ID64 or ticket number so we can investigate the issue? As for the withdrawal method, we are trying to bring more methods back as soon as we can. We are sorry for the inconvenience caused
You can no longer withdraw your money to a bank card, only bank transfer or crypto. Otherwise, you will be left with your money blocked on their website.
Do you want to help? Add the option to withdraw money to a bank card again. This is how you can help.
Reply from ShadowPay2025-08-30
Hello there! We are sorry that you left unsatisfied with our service. Our team is trying to bring more withdrawal methods. Please let us know if you encountered any issues with bank transfers or crypto withdrawals. We are happy to help!
I bought several SSG skins from the website, the deposit was fast then It told me I needed to add an extension which just keeps track of the trades to make sure neither the seller nor buyer gets shafted. Upon finalizing my purchase I received all my skins within 10 minutes & now I will be waiting the seven day trade hold. (Will edit if anything shady happens)
Additionally if you're a seller you get sent the balance after the seven day hold.
Reply from ShadowPay2025-08-29
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!