Welcome to ShadowPay, your premier destination for peer-to-peer (P2P) trading of CS2, Dota 2, and Rust skins. Founded in January 2019. We are powered by an innovative spirit and the relentless pursuit of providing a secure, efficient, and user-friendly trading environment.Gear Up, Game On: Jump into the heart of the action with ShadowPay, where trading CS2, Dota 2, and Rust skins isn't just easy—it's an epic adventure. Get ready to revolutionize your gaming swag!Trust Your Trade: With over a million warriors and countless victorious trades, ShadowPay stands as the undisputed champion of safe and transparent trading. Here, every deal is a seal of trust.Effortless Victory: With our sleek tech—think ninja-like Chrome extension and app—trading becomes part of your victory dance. Snag the best deals with instant trades and analytics that would make any strategist proud.Loot More, Spend Less: Why spill more coins than you have to? Our lean 5% fee means you keep the lion’s share of your loot. More treasure, more triumph!Join the Elite Squad: Step into a realm where traders thrive, grow, and conquer. ShadowPay isn't just a marketplace; it's where legends come to play.Unleash Your Inner Trader: Whether you're a battle-hardened trader or a fresh recruit, we’ve got your back with all the gear you need to dominate the trading arena. Trade with might, trade with insight.Conquer the Marketplace with ShadowPay: Prepare for glory in the ultimate trading expedition. ShadowPay is your gateway to a world brimming with rich trades and unrivaled opportunities. Enlist today and unlock the treasure trove of trading.
Written by the business, not verified by us.ShadowPay (shadowpay.com) has a 3.5 out of 5 rating on OK.one, based on 414 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 30% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very useful for trading gaming items smoothly, noting that the website design and Gift Card options make browsing straightforward. People also appreciate the quick assistance provided by the team and the low transaction fees available for active users. Some reviewers were not happy with deposit errors and unexpected extra fees experienced during financial transactions. Others mentioned ongoing difficulties regarding cryptocurrency withdrawals and frustrating account verification steps required after adding funds. A few consumers additionally experienced issues with item delivery times and unexpected pricing changes.
Auto-generated from all reviews of this business. For reference only.Tried the exchange feature and was satisfied with the result, it is easy and fast. A 25%bonus to first depo caanot go unnoticed, such a nice bonus)
We aim to provide excellent service every time to make you satisfied. Thank you for choosing us and for your feedback.
There's a professional approach to every problem; the Shadowpay team does their job exceptionally well. Thank you.
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
This site is used my scammers on Etsy, there is no way to contact sites customer service to stop fraudulent transactions. Been scammed today of $300. Will report site to anti-fraud unit.Am not a member of this site so don't have a Stem ID number
Hello! We take fraud and security very seriously. To investigate this incident and assist you, please provide your SteamID 64. We are waiting for your details to look into the matter immediately
The website lists a 1% commission for deposits using ERC20, but I actually paid 4% because they use different wallets, and they think I should also pay a network fee for transferring to their main wallet. All the profitable purchases on the website don't appear in my account, and every profitable transaction is canceled. I'm left to choose something else to withdraw my funds with a smaller loss and forget about this marketplace forever.
Hello! We sincerely apologize for the issues you've encountered with our commission rates and transaction cancellations. This is not the experience we want for our users. To investigate your case and assist with your funds, please provide your SteamID64 and Ticket Number. Our team will prioritize your request to clarify the discrepancies and help resolve this as quickly as possible.
Edited support answered me you need 20$ to cashout.
Hello there! We are sorry for your experience using our website. Could you please let us know the ticket number or provide us with your Steam ID64 so we can double-check the necessary data and reinvestigate your issue? We will be happy to help!
really helpful and trusted and the support is rlly fast 🔥
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
THIS SITE IS A SCAM!!! before you buy the item, site shows you a nice price. however, after you deposit real money to this site, the seller cancels the trade, and you are stuck with your money on that site, without the items you have bought
Hello! We are sorry for your experience using our website. We suspect that there was some sort of issue on the seller's side. Could you provide us with your Steam ID64 so we can investigate your case?
Very nice, and helpfull support.
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
After topping up my account, they simply blocked it for five years and won't give me my money back. I couldn't even buy skins. They asked for my passport and bank card, I sent them, and now they're not responding.
Hello, we sincerely apologize for the inconvenience caused by this situation. Unfortunately, the documents you previously provided did not meet our security requirements, so the verification process is still ongoing. We want to help you resolve this issue as soon as possible. Please contact our support team again, and we will be happy to review your case to find a solution.
I sold an item on their website, took 8 days to get the balance registered due to steams policies. Then I withdrew the money to my bank account. The withdrawal email was a bit confusing and I almost thought they charged me for the amount rather than send it to me. But a quick email to support and it got all cleared up. They responded astoundingly quickly!
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
I sold my skins and couldn't withdraw the money I was wondering why. I saw that it can take up to 10 days so I waited and only after I contacted support they told me I can't withdraw money on my bank account that I used 2 years before to withdraw money. So all I could do with the money that was on the website was use it to buy skins instead of getting it. I would call it a scam or at least a huge issue they have.
Hello there! We are sorry for your experience using our website. As already mentioned by our support member, the withdrawal attempts failed because the card issuing bank declined the transactions, which is outside of our control. A card that worked for withdrawals two years ago does not guarantee it will work today, as bank and payment system requirements can change over time. We kindly ask you to take this information into consideration and update your review accordingly.
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
Good site, and most importantly, reliable. Sometimes they have issues with withdrawals, as withdrawal methods constantly appear and disappear, but there’s always an alternative. I almost always withdraw with cryptocurrency and always receive it within 10 minutes.
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
Didn’t know that such a thing exists and shoutout for the idea of making such a platform where gamers can sell/buy used gaming equipment from other gamers
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
Had an issue with the crypto withdraw but the staff helped me fix it within 20m of contacting them 5/5 customer service!
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
I had to stay 2 days for you to check my id and lost the item i wanted to buy
Hello there! We are sorry that you left unsatisfied. Could you provide us with your contact data or the ticket number so we can double-check the issue
It was a good experience for me selling items on SHADOWPAY
Hello! Thanks for your feedback! We are happy that you were satisfied with our service!
Shadowpay is one of the most dishonest, misleading, and money-hungry platforms I’ve ever dealt with. I spent over $800 on items, had to reverse the trades, and they stole 30% of my money with some made-up “rollback fee” that doesn’t exist anywhere on their website or policy pages. I went through their entire trade and refund policy line by line before doing anything there’s zero mention of this so-called 30% fee. After days of going back and forth with their “support,” they first promised a full refund, then completely flipped the story, hid behind vague excuses, and threw me a pathetic $25 “bonus” as if that would make it okay. Their customer service is a joke slow replies, copy-paste answers, and zero accountability. They waste your time, lie to your face, and act like they’re doing you a favor while robbing you blind. The support rep even admitted they had to “check with management” several times before changing their story entirely. This company is not transparent, not trustworthy, and shouldn’t be allowed to handle people’s money. They make up fake rules to keep your funds and then act innocent when you call them out. Shadowpay doesn’t “protect sellers” it protects its own pocket. I lost over $300 to a site that operates on deception and shady tactics. If you’re even thinking about using Shadowpay, don’t. You’ll regret it like I do. Absolute scam. 0/10. Never again. Ticket on Shadowpay: Request #50712
Hi! Thanks for sharing your feedback. We’re really sorry your experience with our platform was disappointing. As already mentioned by our support, the rollback fee exists to protect our sellers from abusive rollbacks attempts. When an item is returned from the buyer’s side, this fee applies to cover the potential losses for them. That said, we absolutely understand your frustration. As an exception, we added $30 compensation to your account to help make things right. We’re always working on improving our transparency and communication, and your feedback helps us do better!
This is the worst website I have ever used. I made a deposit with crypto because I wanted to buy a knife, but I failed three times — I never received the trade offer. After contacting support, they replied: “There was an issue on the seller's side. Please try again later or choose another seller.” Then I said I no longer wanted to buy the knife because the prices had gone up and I wanted to withdraw my money. Their response was: “You can’t buy anything because you need to install our browser extension or app for the trade to be generated in your Steam profile.” So first they told me one thing — that the seller wasn’t sending the trade — and then another — that I needed to install an extension. I completely lost trust in the site and just wanted to withdraw my money. I wrote: “I don’t want to try, I just want to withdraw my money.” They replied: “We apologize, this notification should have appeared the first time you tried to purchase.” After long discussions, we agreed that support would contact their team about a refund. I waited, even though there were good offers on knives that I didn’t buy because I wanted my money back. Prices kept rising, and only four days later — when everything had already become more expensive — support finally replied: “Sadly, a refund cannot be given to you because the deposit was made via crypto method.” I’m extremely dissatisfied with this website. It was the worst experience I’ve ever had. First, you can’t buy an item; then support tells you to try again; later, they claim you need to install an app; then you ask for a refund, wait patiently, even while prices rise, trying to cooperate with them and not post on Trustpilot — and after days of waiting, they finally tell you they can’t refund you. The worst site ever. HOW LONG DO I NEED TO WAIT TO RECEIVE MY MONEY BACK? ticket number #50137
Hello there! We are sorry that you left unsatisfied. Thank you for providing the ticket number, we will try to get to the bottom of this as quickly as we can.
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