Shadowpay is a Complete Scam — Hidden Fees, Broken Promises, and Terrible Support
Shadowpay is one of the most dishonest, misleading, and money-hungry platforms I’ve ever dealt with. I spent over $800 on items, had to reverse the trades, and they stole 30% of my money with some made-up “rollback fee” that doesn’t exist anywhere on their website or policy pages. I went through their entire trade and refund policy line by line before doing anything there’s zero mention of this so-called 30% fee. After days of going back and forth with their “support,” they first promised a full refund, then completely flipped the story, hid behind vague excuses, and threw me a pathetic $25 “bonus” as if that would make it okay. Their customer service is a joke slow replies, copy-paste answers, and zero accountability. They waste your time, lie to your face, and act like they’re doing you a favor while robbing you blind. The support rep even admitted they had to “check with management” several times before changing their story entirely. This company is not transparent, not trustworthy, and shouldn’t be allowed to handle people’s money. They make up fake rules to keep your funds and then act innocent when you call them out. Shadowpay doesn’t “protect sellers” it protects its own pocket. I lost over $300 to a site that operates on deception and shady tactics. If you’re even thinking about using Shadowpay, don’t. You’ll regret it like I do. Absolute scam. 0/10. Never again. Ticket on Shadowpay: Request #50712