Shapiro MD

Besties or does the product work!!

This is an experience with the people who are writing the reviews. Really now...do you care about writing a review about customer service? People i dont care if someone was so wonderfully helpful ready to be your bestie for the rest of your life over the phone. I want read a ton of reviews that says the product works or it doesn't work. In the first place why are you having to call customer service? You order the product online and read the directions. Does it work or not?

Love the products

Love the products! They work. My hair has never looked so full. Had a small issue and Kayla resolved quickly and professionally. Excellent customer service!

Great customer service great products

Great customer support

Great customer support. I received a quick answer and they were very helpful with my questions.

Pleasantly surprised and impressed

My circumstance was handled with expedited professional empathy by Kayla. Kayla made sure my situation was corrected and never made me feel like a burden in the process. Kayla made this a very refreshing customer service experience which is extremely hard to come by these days it seems. Thank you!

Kayla was so helpful and went out of…

Kayla was so helpful and went out of her way to help me!

Extremely professional and helpful

Extremely professional and helpful. I had the pleasure of dealing with Kayla and she was wonderful. Highly recommended this company.

Very good

Very good. Worked well for me

excellence in product & service

The product is excellent, my hairdresser wanted to know how I had all this new hair growth. The customer service is unbelievably helpful with any questions you might have.

I have been using Shapiro MD products…

I have been using Shapiro MD products since 2018, and they have been truly outstanding. However, what sets them apart even more is their exceptional customer service. I recently had the pleasure of placing an order with Pamela Englert; she was fantastic to work with. She is an excellent listener, pays close attention to customer needs, and provides valuable advice and the best deals. I highly recommend that Shapiro MD consider opening a distribution center in Canada. I currently face challenges obtaining Minoxidil and leave-in foam. Faiz

Thank goodness for Pam

Thank goodness for Pam! I was having trouble navigating the website and decided to call and she helped me place my abnormally large order with such skill and patience! I REALLY appreciate Pam's help. We like the Shapiro product and Pam made it happen! Thank you Pam!

Pam Englert is the best

Pam Englert is the best! Every time I need to make changes for my orders, she is extremely courteous and energetic, extremely knowledgeable and helpful, and is not a call I dread making because I know who will be helping me on the other end….and that’s a great thing!

This shampoo has helped me with thinning hair

The sales rep I spoke with was friendly, efficient, professional in our interaction. I’m looking forward to my second order.

Excellent Customer Service

It was the second time I ordered products and I was fortunate to have Pam Englert as the CS person again. She is professional, efficient and pleasant. My products arrived in record time.

Great customer service

Pam took my order: She was friendly, helpful and found me the best price option. Quick and simple. :)

Excellent Customer Support Experience

After unsuccessfully attempting to update my payment method on the website, I reached out to customer support. They responded promptly, provided clear guidance, and resolved my issue very quickly.

Great speaking with I believe it was…

Great speaking with I believe it was Pam. It’s refreshing when the cx representative is engaged and fun.

Helpful

Thanks Morgan for your help. Look forward to using the products as soon as they arrive! The best costumer service by far :)

GREAT CUSTOMER SERVICE REPS!

Everytime I have called customer service, I talk to the nicest people to talk to me like a friend. So kind and very informative on the products. I have been using Shapiro MD for 3 years now and I can tell a difference big time! My youngest son looks to have the male pattern baldness gene from my family. I am trying to avoid that if possible for him. I realize there is no guarantee Shapiro could not stop him from going bald, but I believe in these products enough to try it.

These people are the best

The folks at Shapiro have always been very helpful and attentive to any special needs that arise. Great customer service and outstanding products. Thanks so much