They reply fast
They reply fast , they answer when you call. They update you on your questions. I paid for two week shipping I’m currently waiting to receive them . Will update once I get my vaneers
Shinysmileveneers (shinysmileveneers.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
They reply fast , they answer when you call. They update you on your questions. I paid for two week shipping I’m currently waiting to receive them . Will update once I get my vaneers
I’ve been really happy with my Shiny Smile Veneers. They’ve given me a smile I feel proud to show, and I’m much more confident and less self-conscious about my appearance. I actually enjoy smiling in photos and around other people now. They’ve made a real difference in how I feel about myself, and I’m glad I decided to give them a try.
Very easy interface to use great customer service all of your replies very quickly
I’ve got nothing but good things to say about Shiny Smile Veneers. I was very pleased and happy with how my veneers turned out, as well as the looks and compliments they’ve received. They’ve given me back a piece of my confidence that I had begun to lose in social settings. I can’t thank them enough. So if you’re on the fence about whether or not to get them, I suggest you do yourself a favor and do it!
So far, I’ve had a good experience. I had to redo my impressions once. But, as long as you follow their video and instructions properly, there shouldn’t be any issues. The staff is quick with their responses and very thorough and helpful, which I really appreciate.
I’m so excited about my veneers! They fit better than I expected. When unsuccessfully searching for affordable dentures I purchased Shiny Smiles. Best decision ever. They worked with me when my first molding kit was not usable and had multiple shades to pick from. I appreciate the choice of just a lower or upper veneer versus requiring a full mouth purchase. They are the best!
Getting veneers completely changed my life. For as long as I can remember, I felt so insecure about my natural teeth that I would instinctively cover my mouth every single time I laughed or smiled. Thanks to Shiny Smile, all of that insecurity is gone. They did an absolutely incredible job. The process was smooth, the team was incredibly supportive, and the results completely transformed my confidence and attitude. For the first time ever, I can smile openly and proudly. If you are hiding your smile like I used to, please go see them—they will change your life!
Great price great value! Perfect fit!
It was an easy process. They fit perfectly.
So far I’m really happy with their service. I’ll leave more of review when I receive the veneers.
After researching several veneer manufacturers I chose ShinySmile Veneers…and I’m glad I did. My impression kit arrived very quickly. The instructions were very thorough and easy to follow. I did have a few questions which were answered promptly. The customer service staff whom I dealt with were extremely knowledgeable, they seemed genuinely happy, and eager to help. Making the impressions was actually fun. Once I completed the first set (2 sets of impression trays are provided) I sent pictures for the ShinySmiles staff to inspect. The lower impression was approved but I was asked to redo the upper impression. I completed the request and sent both impressions. I was pleasantly surprised at how fast I received the veneers. Both upper and lower veneers fit perfectly. It only took a day to adjust to impressions being in my mouth. I actually forget they are in. I couldn’t be happier and best of all my wife loves them too. It’s amazing how my confidence with my smile has grown. I would recommend ShinySmile Veneers to anyone.
Sent multiple emails for a remake, as is company policy. A month has elapsed and no reply, but plenty of marketing emails. And the veneers broke in two in a month as well. Very unsatisfied customer with both product and service. Received Trustpilot response from Shinysmile. You already have my info from the E-mails I sent.
Hi there, We’re very sorry to hear about both the breakage and the difficulty you have experienced reaching our team. This is not the level of service we aim to provide. Our customer support team works within a standard response timeframe of 24 to 48 business hours, so going an entire month without receiving any response would be highly unusual. Promotional emails are automated and sent separately from customer service communications, so receiving marketing messages does not mean your support request was intentionally ignored. Unfortunately, we have been unable to locate an account under the name “R C.” We have sent a request through Trustpilot for additional information so we can identify your order. Please respond to that request, or email our support team with a screenshot of this review and your order details. Once we can connect the review to your account, an Escalations Supervisor will reach out promptly to review the breakage, your remake request, and any other concerns you may have. We are ready to assist and want to make sure this is properly addressed.
The experience so far has been quick and easy to understand. Looking forward to my new teeth.
After a couple try’s they finally got the fit just right! I love my shiny veneers!
The process was easy and the customer support team was very helpful after I moved they updated everything for me. I’m very excited to have my Shinysmile veneers!
I couldn't be happier with my veneers from Shiny Smile! From the moment I put them on, I was impressed with how well they fit. They feel secure and comfortable, and after a few minutes, I barely noticed I was wearing them. The appearance is amazing—they look natural, bright, and gave me the confident smile I was hoping for. I've received several compliments, and people can't believe they're removable veneers. If you're looking for an affordable way to improve your smile, I highly recommend Shiny Smile. The fit, comfort, and overall look exceeded my expectations, and I couldn't be more pleased with my purchase!
So far it has been great experience as far as customer service and the whole process of making impressions and sending them. The instruction card and instruction videos was very informative and helpful with making the best impression for their labs and professional technicians. I can’t wait to try my new veneers on and see the results of a skillful and caring company.
Shiny smile veneers is the best choice I have ever made. They have kept me informed through out the entire process. They are professional kind and compassionate. Shiny Smile Veneers is truly number one! A wonderful group of kind hearted people.
Very easy to do the impressions, great customer service, very helpful and knowledgeable. I can’t wait to get my Shiny smile
Dont waste your money, when I first ordered them it took almost a year to get them. And the 3 year warranty, BS. Ive had mine since 2025, only wear them when I go out of the house, bottoms broke in half and top ones are just barely hanging on, they too are broke I emailed them for the warranty, did as they asked and not a word. sent videos and pics, silence. Imagine that. Your best move is if you can save up enough for these veneers, you can save up a little more and get a product that will last more than a year! 800. bucks and some change is what I spent for a years smile.
Hi Paula, We’re very sorry to hear that both your upper and lower veneers have broken. We completely understand how disappointing this is, especially after the time and money you invested in your smile. After reviewing our records, we would like to clarify that your warranty request was not denied. As of July 13, our team had requested clear photographs of the veneers so the damage could be properly assessed and the appropriate solution determined. This review is necessary before a remake or repair can be approved. Throughout your order, we have also provided several complimentary upgrades and reimbursements specifically to help address the difficulties you experienced. To ensure there is no further confusion or delay, a supervisor from our Escalations Department has reached out to you directly to review the breakage, confirm what documentation is still needed, and help move the warranty process forward. We sincerely want to get this properly addressed and will continue working with you toward an appropriate resolution.
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