ShipmentProtect (shipmentprotect.com) has a 4.4 out of 5 rating on OK.one, based on 108 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
What people say
S
Stephen Raatz · 2 reviews · Experienced 2026-06-28 ·
★★★★★
I just had a little problem with the…
I just had a little problem with the credit card confirmation
Reply from ShipmentProtect2026-06-29
Hi Stephen, thank you for your feedback. We're sorry to hear you experienced an issue. We appreciate you bringing it to our attention, and we're always working to make the process as smooth as possible.
– The ShipmentProtect Team
Thank you for your feedback! We're happy to hear you found the process easy to navigate. Making ShipmentProtect simple and convenient for our customers is always our goal.
– The ShipmentProtect Team
L
LINDA S · 2 reviews · Experienced 2026-06-21 ·
★★★★★
Easy to purchase
Easy to purchase, pray it gets here.
Reply from ShipmentProtect2026-06-26
Thank you for your review! We're happy to hear your purchase experience was easy. We hope your order arrives safely, and if you ever need assistance along the way, our team is here to help.
– The ShipmentProtect Team
R
RICHARD HANGER · 2 reviews · Experienced 2026-06-09 ·
★★★★★
Happy Birthday Laurice
Found the date format difficult. Did not see the final payment total. Otherwise okay.
Reply from ShipmentProtect2026-06-26
Thank you for your feedback. Comments like yours help us identify areas where we can improve the customer experience.
If you have any questions about your order, please contact us at 866-506-3587, via live chat at www.shipmentprotect.com, or email [email protected].
—The ShipmentProtect Team
J
Jo · 2 reviews · Experienced 2026-06-07 ·
★★★★★
EASY
easy to use web sidt
Reply from ShipmentProtect2026-06-15
Hi Jo, thank you for your feedback! We're glad you found our website easy to use. We appreciate your support.
Hi Terence, thank you for your feedback! We're glad you found our platform easy to navigate. We appreciate your review.
M
Michael Plourde · 1 review · Experienced 2026-05-19 ·
★★★★★
Good experience - except for the Amex support
Good experience, but no Amex,or issue with it
Reply from ShipmentProtect2026-05-20
Thank you for your feedback. We’re glad you had a good overall experience with Shipment Protect. We also appreciate your comments regarding Amex support, and we’ll continue working to improve compatibility and payment experiences for all customers.
- The ShipmentProtect Team
A
Alan Kaynan · 2 reviews · Experienced 2026-03-25 ·
★★★★★
I don't think it was great
I don't think it was great. It just was another layer to pay more money especially when everything costs more today. It was easy to use though.
Reply from ShipmentProtect2026-04-17
Hi Alan,
Thank you for your honest feedback—we understand your concern about added costs, especially with how expensive things can be today.
ShipmentProtect is an optional service, and we’re glad to hear the experience itself was easy to use. We appreciate you sharing your perspective.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | [email protected]