Shop Home Med (shophomemed.com) has a 3.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 27% give 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
I bought a hospital bed for my elderly parent from Shop Home Med and the whole thing was pretty straightforward. I found their website very user friendly, the range of health products was of good quality, and the checkout process was very fast. The delivery came within 4 days, everything was nicely packed and the bed was just like in the picturestrong and comfortable.
If it weren't for a short delay caused by a slight misunderstanding about the confirmation of the shipping address, which postponed the delivery by one day, and the company's reply on email through customer service, their problem, solving, and agitation could have easily gotten 5 stars. The price is very reasonable, and I would consider shopping there again for medical supplies.
I have been attempting to use my FSA card without first having to use a debit card and then reimburse myself, which is aggravating. Your site had no issues and I was done within a matter of minutes. It is greatly appreciated. I have severe health issues currently and so to accomplish something with no frustration is like a gift. Thank you so much.
Lori
L
Lawrence M · 1 review · Verified · Experienced 2025-11-24 ·
★★★★★
Helpful ordering, incorrect shipping
Order processing was great and they verified I ordered correct item, which I appreciated because it could be an expensive mistake. Unfortunately, they shipped it ground even though I paid for fastest shipping (via Shop) and told them I needed it for Disney.
We ordered a peds walker for my 3 year old daughter. The communication was fantastic from the first day and arrived sooner than expected. The devise its self was easy to assemble and ready for use. She loves it! If we have to order anything going forward it will be from Shop Home Med! Easy, fast and wonderful communication!
