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Shopping & Fashion

Thousand Miles

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102 reviews

3.9102 reviews
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About Thousand Miles

Data updated
Website
shopthousandmiles.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
0% (0/22)
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About this business

All of our products are designed to solve problems through the lens of the everyday person: You. We ARE you so we know exactly what you need. Clothing is an essential part of our everyday life, the closest thing to our body so we want to make sure that...

Written by the business, not verified by us.

Is Thousand Miles legit?

Thousand Miles (shopthousandmiles.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 75% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Repeated purchase

Repeated purchase Quality is the same as previous Overall nice 👌 1 thing to comment about the promo is I am using my birthday promo for 25% At the same time you guys are doing promo as well, however the 25% is only applied to the original price but not further 25% off, i personally do not feel the exclusivity I have redeem the points for rm15 voucher, ended up cant be use due to the 25% again Not so happy about this but overall is good

Bad customer service!

The size chart is confusing, because of that I ordered the wrong size. Normally I will order M size, but when look at the size chart I ordered S size. When I received the item, it didn't fit me at all! Then I requested to pickup this item and asked for exchange. They promised to pickup on 19 Oct 23 around 9am until 6pm. I was waiting for the pickup until 6.30pm but no response. I emailed them few times and chat with them via WhatsApp but still no response. Was a bit disappointed of the service. This is my second time purchasing your product and it will be the last for me.

Just another order from Thousand Miles but…

Another order from Thousand Miles and very pleased with the product and logistics. 5 Stars for that! Only thing disappointing is right after receiving the items you launched a buy 2 free 1 promotion and was denied of making an exception for your loyal customer. Unfortunate.

Top notch customer service

I ordered a pair of Everyday OMNIFLEX pants, unfortunately I ordered the wrong size. I asked for a refund, Thousand Miles were very helpful in facilitating the refund, service could not be better. Luckily the pair of Xplorer convertible pants that I ordered at the same time fit well, I'm very happy with them. I will purchase from Thousand Miles again with full confidence in their customer service.

Amazing work & casual designer pant

Amazing work & casual pant with great design. Love the material, comfortable & smart look. Hope will have more color soon.

Reply from Thousand Miles2023-09-13

Hey Dennis, Thank you for your kind words. We really appreciate you taking the time to share your experience with us. Best, Thousand Miles Team

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