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Beauty & Well-being

ShutEye

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164 reviews

1.8164 reviews
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About ShutEye

Data updated
Website
shuteye.ai
Category
Beauty & Well-being
Location
Singapore
Status
Unclaimed
Last 12 months
20 reviews
Replies to negative
50% (65/131)
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About this business

🌙 ShutEye: Transform Your Sleep, Enhance Your Well-Being 📱 Trusted by 8 Million Users WorldwideDiscover the power of quality sleep with ShutEye, the leading sleep tracking application designed for both iOS and Android. With a global community of 8 million users, ShutEye is redefining the way you approach your sleep routine and overall health.Here's why ShutEye stands out:📊 Personalized Sleep Insights: Dive into comprehensive sleep tracking that goes beyond just monitoring your sleep patterns, quality, and duration. ShutEye provides a personalized sleep diary, allowing you to track your sleep journey daily. Understand your unique sleep needs with detailed insights, enabling you to identify trends and make informed decisions for better sleep quality.Find out all the features available in ShutEye:• Sleep Diary• Sleep Score• Sleep Trends Analysis• Sleep Recommendations• Sleep Environment Monitoring• Sleep Goals• Soundscapes and Ambient Noise• Relaxation and Meditation• White Noise Generator• Sleep Stories• Dream Interpretation• Sleep Challenges and Achievements• Community and Support• Sleep Health EducationJoin 8 million users worldwide and upgrade your sleep routine with ShutEye. 📧Feedback Center:https://shuteye.zendesk.com.

Written by the business, not verified by us.

Is ShutEye legit?

ShutEye (shuteye.ai) has a 1.8 out of 5 rating on OK.one, based on 164 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has replied to 50% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I saw this looked great- but I lay…nope!

I saw this looked great- but I lay awake for hours and that’s I go to sleep in 6 min! Not!!! The good thing is it caught me light snore one time and grind my teeth. Not worth it waited to long to deactivate- so 59$ down the drain. And the dream note amylase does not work…

Misleading Subscription Practices – Be Careful!

want to warn others about my experience with ChatEye. I initially signed up for what was clearly labeled as a seven-day free trial. However, the platform automatically switched me to an annual subscription and charged me 69,99 euros without respecting the trial period I had chosen. I feel this is a deceptive practice and not what I agreed to. Despite reaching out for a refund, I have not been able to recover my money. I want to share this so that others are aware and can avoid falling into the same trap.

Just don’t download

Just don’t download. They’ll charge you within “free trial period” before you cancel, for me it was for an expensive yearly subscription. Poor sleep score nights are nights I have good sleep, nights I have poor sleep (including literally very consciously awake for hours at a time with Apple Watch on) record as perfect night sleep. Just don’t do it. It’s a scam. I even gave it a year go following being ripped off and charged before ending of trial period.

Completely dissatisfied with Shut eye for…

Completely dissatisfied with Shut Eye for not giving me a refund via Apple for a subscription that I never had!!! Terrible application and customer service,there is none, never used this app and was charged 59.99 for a subscription that I never had, Shut eye is the worse, do not have anything to do with it or you will be charged. Never used it and they still managed to charged me, cannot get a hold of them because they don’t have a number!!!D NOT USE THIS if you don’t want to get ripped off

I have been trying to find when my…

I have been trying to find when my subscription ends so I could cancel. There is no way to find this info. I got no notice that the subscription was up for renewal until after they charged me. I cancelled my subscription but the won't cancel for a full year. Bad app!

SCAM! 1 year with a 7 day free trial....

1 year with a 7 day free trial.... After 1 day (1 day of the free trail) I deleted the the subscription, (did not work for me, because my of old phone could and bad microphone) BUT they will still charge for a full year! Where is the free trial? Hope this review will help me get my money back.

SCAM SCAM SCAM!!!

This is a BIG scam. Not accurate at all. Was awake most of the night tossing and turning and it gave me excellent sleep "keep up the good work!" I signed up for the 7 day free trial and they charged me $59.99 for a year subscription. Have been trying to get a refund but have gotten no where so far. Will continue to post negative reviews until they return my $59.99. Shame on them!

Impossible number of REM sleep Numbers

first says the my sleep cycle are good but only said I had 47 minutes of REM sleep in 4 day when 1.5 to 2 hrs a night is average so that shouldn't be a good sleep cycle if a person had that little amount of REM sleep in a 4 day period they would be suffering from the effect of too little REM sleep I think the app is just a tool to trick people into buying more cpap machines

Bogus data

Bogus data. Will lie awake listening to a 90 minute story and the app says I fell asleep in 13 minutes. will get up to pee 2 - 3 times ... and speak to the phone "I am awake at 1:23 " and the app has me in a sound sleep. I do find the story's and music helpful

Reply from ShutEye2025-04-02

Hi Rachel, we're sorry to hear about your bad experience with our app. To clarify, ShutEye uses your smartphone's sensors, microphone, and accelerometer to detect your sleep patterns and sounds throughout the night. That being said, we recognize that sometimes there may be some inaccuracies compared to a traditional sleep study. This is something that our team is constantly working on to ensure that our app's accuracy falls within the 90th percentile. We're glad to hear that the stories and music are helpful for you. Do know that we are expecting to release more stories and sleep audios in the next few months or so. If you have any concerns or you wish to request for a refund, you may do so here: https://shuteye.zendesk.com/hc/en-us/requests/new. Our team will try their best to see how they can accommodate your request. Sincerely, ShutEYe

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