SignUpGenius (signupgenius.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; 66 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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st · 3 reviews · Experienced 2026-05-18 ·
★★★★★
The updates have rendered sign up genius unusable
Just 2 weeks ago I used sign up genius several times a week and it worked just fine. Now suddenly, I can't log into the admin account as an alternate the way that I used to.
I now hate sign up genius and it's not because off the ads.
Sign up genius made multiple changes to the way they handle admin and secondary admin log in witho ut explaining it.
If it's easier - I don't see it.
Reply from SignUpGenius2026-06-01
Thank you for taking the time to share this feedback, and I’m sorry to hear about the frustration with the recent changes, especially around logging in as an alternate admin.
I understand how disruptive it can be when a workflow you rely on changes without clear communication, particularly when you’re trying to manage events on a tight schedule.
I will share your comments with our team so they can review the concerns around admin and secondary admin access and the impact of the recent updates.
If you have any specific questions about accessing your account or need help getting back into the admin view you’re used to, I’d encourage you to reach out to our Customer Success team at [email protected] and they will be happy to help.
I really like and rely on Signup Genius for my contract work. I find the website works well. However, their mobile app. Is really poor and failed to open many times. I now, only use the web browser on my IPhone to access Signup Genius
Reply from SignUpGenius2026-05-15
Thank you for your feedback and for continuing to rely on SignUpGenius for your contract work. I’m sorry to hear that you’ve experienced issues with the mobile app failing to open consistently. I understand how frustrating that can be, especially when you need quick and reliable access on the go.
We appreciate you sharing your experience, and I want you to know that our team is actively working on improving the app’s performance and reliability. Feedback like yours is incredibly valuable as we continue making updates to provide a smoother mobile experience for our users.
In the meantime, I’m glad to hear that accessing SignUpGenius through your iPhone’s web browser has been working well for you. Thank you again for taking the time to share your thoughts with us.
SignUpGenius made organizing student presentation sign-ups much easier because students could clearly see and select available time slots on their own. Having everything in one place reduced back-and-forth communication and confusion, and reduced fewer last-minute changes.
SignUpGenius is a clear, user-friendly platform that works well for scheduling presentations and managing sign-ups. It makes it easier for us to stay organized and have all the information in one location.
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Molly Lack · 1 review · Experienced 2026-04-07 ·
★★★★★
Easy to use
This was easy to set up and send to a group with shareable link
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David Guzewich · 1 review · Experienced 2026-03-31 ·
★★★★★
great tool but too many pop ups
great tool but all the pop ups make it difficult to get done
Reply from SignUpGenius2026-04-09
Thank you so much for taking the time to share your experience—we truly appreciate your review!
I would like to let you know that ad removal is included with all of our paid subscription plans. If you’d ever like to explore those options, our Customer Support team would be happy to help you find the best fit. You can reach them anytime at [email protected]—they’re always glad to assist!
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Olivia Lee · 1 review · Experienced 2026-03-25 ·
★★★★★
It’s constantly glitching
Reply from SignUpGenius2026-03-27
Thank you for sharing your feedback—we truly appreciate you taking the time to let us know about your experience. I’m very sorry to hear that you’ve encountered issues on the site. We understand how frustrating and disruptive that can be, and I sincerely apologize for the inconvenience it’s caused.
Our team actively monitors performance and works to resolve issues as quickly as possible. We’re also focused on implementing longer-term improvements to strengthen the platform’s stability and provide a more consistent, reliable experience.
Thank you for your patience and for sticking with us while we make these improvements. If you’re still experiencing specific issues, please don’t hesitate to reach out to our support team at [email protected]. They are more than happy to help.
Emma Colageo · 1 review · Experienced 2026-03-16 ·
★★★★★
You make it so easy to organize events!
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Lexandor Seda · 3 reviews · Experienced 2026-03-05 ·
★★★★★
Has video ads and is slow
Reply from SignUpGenius2026-03-06
Thank you for your feedback. We’re sorry to hear that your experience with our site was slowed by video ads. Our goal is to provide free access to our content, and ads help us keep the site running—but we understand they can sometimes feel overwhelming and impact performance.
We’re actively working on ways to provide a smoother, more enjoyable user experience. Your input is very valuable, and we appreciate you taking the time to share it.
Critical Account Failure — Years of Volunteer Data Lost, No Meaningful Support
We are a parent booster club - a nonprofit organization that relies heavily on volunteers to operate our programs and events. We have used SignUpGenius for years to coordinate volunteer sign-ups and manage logistics.
Recently, our account became corrupted and began linking to a different account. As a result, we effectively lost access to years’ worth of sign-ups and historical data that are critical to our operations. For a volunteer-driven nonprofit, this is not a minor inconvenience — it directly impacts our ability to organize events, track participation, and serve our community.
We contacted SignUpGenius support immediately. Unfortunately, the response has been extremely disappointing. After more than a month of follow-ups, we have received minimal communication, no clear explanation, and no meaningful resolution. Because our account is not a paid enterprise tier (we did have a paid account so not sure what happened there), there is no phone support available, which has made resolving this urgent issue even more difficult.
The most concerning part is not just the technical failure, but the lack of urgency and accountability in addressing it. Nonprofits depend on reliability and responsive support. Losing years of data without a clear path to recovery is unacceptable.
We hope SignUpGenius will take this issue seriously and implement stronger safeguards and more responsive support for nonprofit users.
Reply from SignUpGenius2026-03-05
Thank you for sharing your experience. We’re very sorry to hear about the difficulties your booster club has encountered and understand how important reliable access to your sign ups and historical data is when coordinating volunteers and community events.
We take concerns like this seriously, and losing access to important information is certainly not the experience we want any organization—especially nonprofit groups that rely on SignUpGenius—to have. We also apologize for the frustration caused by the delay in communication while this issue has been under review by our technical team.
We truly value the nonprofit organizations and volunteer groups that use our platform, and feedback like yours helps us continue improving both our systems and our support experience.
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Douglas Anderson · 1 review · Experienced 2026-02-17 ·
Helpful with SignUp for volunteers but the website is pretty clunky and not user-friendly. There is no way to duplicate Sign Ups for different events without having to re-create the entire sign up multipe times which is inefficient. The website also is very slow and not easy to maneuver. Also, not every signup has a "reminder" feature to remind volunteers of their signups.
Reply from SignUpGenius2026-02-20
Thank you so much for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience.
I also wanted to make sure you’re aware of a couple of features that may be helpful. We offer the ability to duplicate a sign up, which can save time when creating similar events. In addition, reminder messages can be sent for all sign ups except those created in the Slots Only format.
If you’d like any guidance on using these features, please don’t hesitate to reach out to our Customer Success Team at [email protected]. They’re always happy to help!
The Alpha Group · 1 review · Experienced 2026-02-08 ·
★★★★★
Great updates to SignUp Genius!
I can tell that SignUp Genius made updates! I was actually able to duplicate one of my sign-ups (it never worked before!) The process of setting up a sign-up is so easy and gathering the data is simple. I use the free version and love it.
SignUpGenius is not only a breeze for creation of a volunteer sign up platform. In one short sitting, I duplicated a prior SignUpGenius for a new similar six week program, with all new dates. Easy peasy.
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Ashley · 4 reviews · Experienced 2026-01-07 ·
★★★★★
Easy to set up
Easy to set up, customizable and helps when seeking volunteers by making it a quick process on their end and sending reminders.
