Seamless process from start to finish
Seamless process from start to finish. Extremely responsive to questions.
Reply from Silencer Central2026-07-29
Glad to hear it! Thanks for the review!
About Silencer Central
Data updated- Website
- silencercentral.com
- Category
- Hobbies & Crafts
- Location
- United States · Sioux Falls
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 94% (16/17)
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Is Silencer Central legit?
Silencer Central (silencercentral.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
What people say
Extremely easy to work with
Extremely easy to work with, cant recommend them enough
Reply from Silencer Central2026-07-29
Thank you!
No support after the purchase is complete
I have purchased four suppressors through Silencer Central. The initial purchasing process was smooth, and their staff was knowledgeable and helpful with the paperwork and ATF process. Three of the suppressors have performed exactly as expected. Unfortunately, my experience after the sale has been extremely disappointing. In early May 2026, I purchased a Yankee Hill Machine Victra-12 shotgun suppressor for approximately $1,000. At the time of purchase, I was informed that the required shotgun adapter was temporarily out of stock but would be available in "a couple of weeks." Based on that information, I proceeded with the purchase. Nearly three months later (July 17, 2026), I still cannot use the suppressor because the required adapter has never become available. As it sits today, I have a $1,000 suppressor that is essentially a paperweight. When I contacted Silencer Central for assistance, I was told that it was not their issue and that I should contact the manufacturer, Yankee Hill Machine, directly. As the retailer that sold me a suppressor requiring an unavailable proprietary part, I expected Silencer Central to do more than simply refer me elsewhere. Even if they couldn't manufacture the adapter, I was hoping they could advocate for their customer, provide meaningful updates, or offer some type of solution. What has been most frustrating is the complete lack of information. There is still no estimated availability date, leaving me in limbo with an expensive product that cannot be used. The purchasing process was excellent, but customer service is measured by how a company responds when problems arise—not when everything goes smoothly. In this case, I feel abandoned after the sale. If you're considering purchasing a suppressor that depends on proprietary accessories or adapters, I recommend confirming that all required components are actually available before committing. My experience has taught me that once the sale is complete, you may be left to resolve these issues on your own. Update: Thank you for your reply. I appreciate that Ben was able to get in touch with me, and I can confirm that he did reach out to offer assistance. However, I do want to be transparent with other potential customers: the resolution involved me having to spend additional time and effort to get the adapter sourced on my own, and the core issue—that the part was sold to me without being available and with no clear ETA—still took nearly three months to resolve. While I'm glad we ultimately arrived at a solution, the process and the initial response from your team left a lot to be desired. I hope this feedback helps your team improve how you handle post-sale support for accessory-dependent products. I do appreciate the follow-up, and I hope my future experiences with Silencer Central are more positive.
Reply from Silencer Central2026-07-29
Hi Mr. O'Connor. We wanted to apologize again for your poor experience. We're glad that Ben was finally able to get in touch and help find a resolution for you. If you need any further support or assistance, please don't hesitate to reach out to him directly or contact us at 888-781-8778.
GREAT experience
GREAT experience! They make it easy. They ALL the answers to your questions. Excellent customer service and care. Second purchase and so forth even easier. Shout out to Tristen - The AK Guy!
Reply from Silencer Central2026-07-29
We ❤️ you, AK Guy! Thanks for your loyalty and the recommendation!
Silencer Central is a great!
Silencer Central is a great place to buy suppressers if you like a simple purchasing experience, great customer service, and good prices.
Reply from Silencer Central2026-07-29
We think you're great, too!
great company to deal with
great company to deal with! the process was streamlined and effortless. the instructions were very easy to follow. no problems at all! highly recommended!
Reply from Silencer Central2026-07-29
Thanks for the review and the recommendation!
Silencer Central
S.C. made the paper work easier than expected. And the price wasnt bad. Will definitely buy another one soon
Reply from Silencer Central2026-07-29
We look forward to working with you again soon, sir!
EASY-PEASY
THE SC REP WAS EASY TO WORK WITH AND THE PAPERWORK WENT WELL
Reply from Silencer Central2026-07-29
THANK YOU!
Smooth transaction easy fill out eform…
Smooth transaction easy fill out eform paperwork. Great to work with.
Reply from Silencer Central2026-07-29
Glad to hear it - thank you!
Hands down the easiest way to have…
Hands down the easiest way to have suppressor delivered to your door. Staff very knowledgeable at answering questions
Reply from Silencer Central2026-07-29
Thanks for the review!
EASY
The whole buying process made easy. Hardest part of this is waiting. Silencer central cannot change atf wait time. Great options, and easy purchase.
Reply from Silencer Central2026-07-01
YASSSS! We exist to make it easy--so happy we delivered for you!
Smooth like Metamucil
Smoothest process you could ever imagine! This was my first experience with Silencer Central and I was very pleased. It was a really easy process throughout.
Reply from Silencer Central2026-07-01
The paperwork may be complicated, but your experience shouldn't be. Thanks for noticing--and for the memorable compliment! Here's hoping you'll be (a) regular!
Government hindrance eliminated.
Couldn't have made the application process better. Easy and great customer support!
Reply from Silencer Central2026-07-01
We love to hear it! Thanks for the review!
They make us super easy to buy a…
They make us super easy to buy a suppressor
Reply from Silencer Central2026-07-01
Thanks for the review!
SilencerCo Omega 300…
To be honest aside the hassle to feed the federal bureaucratic pachyderm , this is the way that we should buy a suppressor, just a legal accessory for our weapons as it should be. Silencer Central makes all the process easier and quick. then comes the headache of atf waiting time which with SC is much faster . Great experience good service with Silencer Central. I would buy again with them for sure
Reply from Silencer Central2026-07-01
We look forward to serving you again soon, sir!
Experience Counts
This is the second opportunity I’ve had to work with Silencer Central. Time between those experiences is about 2 years. Both times were great. It’s important to take notes in case you decide to space out your experiences. They made it very easy the only glitch I had was because of my technology challenges. When I needed to step back, I used their chat portal, and the advice I received reminded me of the process, I am very pleased with my experiences with SC. They are patient and seem to know exactly what answers I sought, that must come with experience. SC have the experience and expertise to make sure that the customer understands and is satisfied.
Reply from Silencer Central2026-06-26
We're so happy to have provided you with a great experience! Thank you so much for your business, Doug!
Fast response time
Fast response time, easy process, but i don't understand the 'mandatory 7 day wait period'. When I buy from a local retailer, I get a quick turn around from the infringement police (atf) and just go pick my suppressor up... where did the 7 day infringement begin?
Reply from Silencer Central2026-06-26
Thank you for the feedback! The 7-day wait period you reference relates to the CLEO notification and is mandated by 18 U.S.C. § 922(c) for non-over the counter firearm transfers. It's been around for a while and informs local law enforcement that a firearm will enter their jurisdiction, confirms the recipient is not prohibited, and ensures legality in that area. This is still done when purchased at a dealer, but different process you were likely not even aware was taking place. If you have more questions, feel free to reach out to our team at 888-781-8778. Thanks again!
Very helpful and when calling had the…
Very helpful and when calling had the information needed.
Reply from Silencer Central2026-06-26
We are happy to help! Thanks for the review!
They did a great job at making my…
They did a great job at making my process easy!
Reply from Silencer Central2026-06-26
We love to hear it! Thanks for the review!
Payten Customer Service 5 Rating
Payten Awesome Customer Service, Answered all the questions, Very knowledgeable, still waiting on product/item but that is the normal based on process. Some items are pricey but quality is 2nd to none. They do offer a discount/rebate but only for instore/website only. Easy Process, No, issues from Silencer Central 4.5 Rating
Reply from Silencer Central2026-06-26
Thank you for your feedback!