Exelent and izi
Exelent and izi . . .
About Simplex
Data updated- Website
- simplex.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 86% (38/44)
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Is Simplex legit?
Simplex (simplex.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
What people say
Easy and QUICK
Easy to navigate. Quick delivery. Even the verification process was smooth. The technical support was immediate! That rapid support, which was a mistake on my side was impressively different from other services I've used. Will be moving my transactions here in the future.
Should be illegal
They won't approve the crypto transaction and will 'authorization hold' it for as long as they can past their 1-3 day policy. They are liars and use your money for crypto lending while they give you the runaaround and hope you give up on your deposit. Then they blamed my bank 🤣
Reply from Simplex2026-07-15
Hello Gene, Thank you for your review. I would love to help you as best as possible, however, from the information provided I am unable to locate you on our system. Therefore, could you please reach out to me via email [email protected] and elaborate on your case? I am looking forward to your reply. Regards, Julia Head Of Customer Support
It worked well
It worked well. Bought BTC twice and it worked well.
I found the company to be very…
I found the company to be very professional And I’m so happy dealing with them
Resolution to my problem!
It was a wonderful experience
It was a wonderful experience, payment was seamless, notification was immediate and I had my purchase within five minutes.
Simple
Simple, straightforward
I made a purchase of $1600 Dollars on…
I made a purchase of $1600 Dollars on Rockit Coin App & Simplex charged me $200 Dollars for processing fee without any explanation so that's messed up, stupid & ridiculous & this was the first & last time buying Crypto on Rockit Coin App?
Reply from Simplex2026-06-19
Hello Angel, Thank you for getting in touch! I am sorry to hear about the difficulties the fees applied to your transaction have caused you. Please be informed that the fees charged for your payments allow us to serve you in the most efficient and timely manner possible. Our fees can generally range between 3.5 and 5% of the total purchasing amount, with a minimum fee of 10 USD. I would like to clarify that you are always able to see the exact amount of cryptocurrency you will receive, with the fees already deducted and the exchange rate at the time of your purchase applied, on the checkout page. At this stage, you have the option to either proceed with your payment, or opt out of the process entirely, should the amount seem unsatisfactory. Nonetheless, we are always striving to lower our costs for your convenience – therefore, you are most welcome to try and issue a new transaction at a slightly later time, and we will do everything we can to charge you the most reasonable amount, all the while providing you with excellent services. Please do not hesitate to let us know should you have any further queries. Regards, Julia Head Of Customer Support
Good access and fast better aevery time we need it and that is great
Good access and better network, good and easy process,every time l need is better then other network, its great
Great service and quickly excited
Good service
very well done!
You guys are great
You guys are great, simple, straight ahead and professional!!! Thankyou
Excellent service and easy to use
Welcome to Bitcoin!
I understand that you're new to this. I believe you deserve 5 Stars. Two reasons. One, you match the Bitcoin amount being sent. Two, the speed of your transactions are as good as the rest. Meaning? Pretty good for a newbie on the block. No pun intended. V/r, Greg Binde
Great customer service
simplicity of transaction and fast…
simplicity of transaction and fast delivery
Grateful it was smooth + fluid…
Grateful it was smooth + fluid purchasing!!! (Have had snags regarding learning crypto so finally much better!!)
User experience
User experience Payment