We created Sitebeat with one key mission in mind - to bring millions of people, their businesses and passions online. We believe that Sitebeat is much more than a website building platform. It’s a community of like-minded entrepreneurs who are chasing their dreams, it’s a place to learn and share ideas on how to build a business and it’s how we hope you start your entrepreneurship journey.
Is Sitebeat legit?
Sitebeat (sitebeat.com) has a 3.6 out of 5 rating on OK.one, based on 37 user reviews collected here. It is listed under Business Services and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-10-24.
This was a very deliberate decision to go with an Australian-based DIY web platform with my new website rarephrase.com rather than the international one I had become familiar with.
The quality and professionalism of the Crazy Domain system is excellent. The service has been exceptionally good due to the fact that I had a specific person allocated to my project who I could call direct at any time if I needed help. This was especially important as I was totally unfamiliar with the Crazy Domain system. My go-to person, Amanda, was outstanding in guiding me through the process, both with her technical knowledge and her professional, helpful attitude.
The reason I haven't given a five star rating is that I found the platform a little limiting creatively in comparison to what I had been used to. For me, the blocks and features building system was a bit prescriptive and restricting from a design flexibility aspect. Of course, a contributing factor to that would be my unfamiliarity with this particular system.
Overall, I am extremely happy with my site, which needs a daily update and so far has caused me no problems. And I know if it does, I can call Amanda immediately.
Reply from Sitebeat2019-02-18
Hello Roger,
Thank you so much for sharing your experience with Sitebeat and for trusting us with your business as well. We couldn’t be happier that Amanda provided you with an outstanding customer service experience. She is a true asset and we are lucky to have her on the team. I will make sure to forward your message to her.
We are trying to improve our products and services day by day and we really value feedback from our customers like you. Rest assured that you can contact us at 1-212-252-2189 any time you need help with your website. We will more than happy to assist you 24/7. You can also send an email to [email protected].
Have a wonderful day!
Regards,
Addie J.
Customer Care Specialist
Very user friendly. Easy to navigate and set up your own website.
Reply from Sitebeat2019-02-18
Hello CandleDream,
We are thankful that you shared your experience with Sitebeat. We are absolutely delighted that you found it easy to use Sitebeat.
You can always contact us at 1-212-252-2189 whenever you have issues or questions about your website. You can also send us an email at [email protected].
Have an amazing day!
Regards,
Addie J.
Customer Care Specialist
tessadutoit.com.au is Artfully Calmer since working with Sitebeat.
Hi, I have had a very good experience in building an e-commerce site for my publication Artfully Calm self help kit for anxiety and my Clinical Hypnotherapy and counselling business even though I have very little technical knowledge. My Sitebeat manager Kristoff has been patient, supportive and helpful. Most of the delays in building my site tessadutoit.com.au have been due to delays in production of my online product not Sitebeat. I have no hesitation in recommending Sitebeat as a great way to get your business thriving online.
Tessa du Toit.
Reply from Sitebeat2018-11-29
Hello Tessa,
We want to rejoice with you knowing that we were able to create a remarkable customer service in building your website using Sitebeat. Thank you for recognizing the continuous hard works and dedication of our Sitebeat team.
We are even more glad to know that you are recommending us to everyone. Again, from the bottom of our hearts, thank you so much for the trusting Sitebeat.
Continue to enjoy our service and have a great day ahead!
Regards,
Cathy M.
Customer Experience Specialist
Great website builder!
Easy to use and heaps of different layouts and options to create your own personalised web-page!
Reply from Sitebeat2019-02-18
Hi Theofillos,
Thank you for leaving us such an awesome review. Providing you an excellent website builder platform is our top priority and we are looking forward to adding more features that you can surely enjoy in the future. We are looking forward to serving you again.
Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a great day ahead!
Regards,
Pearl L.
Customer Experience Specialist
Easy to deal with.
Fixed any problem promptly.
Would recommend to anyone.
Reply from Sitebeat2019-02-18
Hello John,
We are incredibly grateful that you took the time out to leave us this review. Our commitment to provide our customers an excellent customer service and that must be proven from time to time. Thank you for recommending us to everyone too.
Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a great day ahead!
Regards,
Cathy M.
Customer Experience Specialist
Daryll, The consultant who attended to me, was an absolute pleasure to work with from beginning to end. He was attentive to my big picture instructions and very happy to talk on the phone several times as we fine tuned the webpage. No hesitation in giving him a 5 star review.
Reply from Sitebeat2019-02-18
Hi Graeme.
We are so elated by your feedback. Thank you for making our day!
We are delighted that Daryll our top performing Sitebeat Pro specialist is providing you the service you deserve. We will definitely pass your excellent feedback to him.
Your review makes our job wonderful and your feedback is a great tool for us to work towards constant and never-ending improvement. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me [email protected]
Have a wonderful day ahead!
Pearl L
Customer Experience Specialist
I had purchased domain and other products and then I realised I supposed to purchase ecommerce sitebeat which had its own platform. So I didn’t need the original purchase.
Crazy domains said they would refund or credit the amount spent and then the next day told me that they refuse to refund me or credit that amount.
I really think it is unfair the multi million dollar company is charging me services I don’t need and don’t have. I feel like I’ve been robbed. Also very unprofessional promising they will refund or credit and then telling me they can’t do it. (In emails)
Reply from Sitebeat2019-02-18
Hello Andrew,
We would like to apologize for any inconvenience this may have caused you.
Upon checking on your account, I tried to find those related tickets regarding the refund or credit that you've mentioned. But it seems like I need to get in touch with you to really know the real scenario. I emailed you twice but I've got no response from you. The email content was about asking your availability to speak with us.
If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a great day ahead!
Regards,
Cathy M.
Customer Experience Specialist
Sitebeat has a robust picture library .. this is revolutionary
User friendly interface which help you to create a website within 15 to 30 minutes maximum
Sitebeat advantage compare to any other, its that you have a robust picture library which you can use with no extra cost.
I highly recommend Sitebeat for you to create a website in minutes.
Reply from Sitebeat2019-02-18
Hello Lenin,
Thank you so much for leaving us a review. We are glad that you find Sitebeat very helpful especially adding pictures to your website. Thank you for recommending Sitebeat to everyone. Looking forward to serving you again.
Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a great day ahead!
Regards,
Cathy M.
Customer Experience Specialist
This site beat system and simple to use platform allowed me to take an idea and business model within an hour and end up with an operational website that looked great and worked well. Clean and simple.
Reply from Sitebeat2019-02-18
Hello Craig,
It is our pleasure to provide you with excellent customer service that you deserve. Thank you so much for your time and effort leaving excellent feedback for us. This will for sure continue to motivate everyone in their respective roles to relentlessly assist all the customers according to their concerns.
Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a great day ahead!
Regards,
Pearl L.
Customer Experience Specialist
From the word go the whole experience dealing Daryll was perfect.
Reply from Sitebeat2019-02-18
Hi Vince,
Thank you for making our day! We are happy that Daryll made your whole experience perfect. He deserves all the credit and we will definitely pass your delightful message to him.
We are elated to know that you are happy with Sitebeat. Your review makes our job wonderful and your feedback is a great tool for us to work towards constant and never-ending improvement.
If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]
Have a wonderful day ahead!
Pearl L
Customer Experience Specialist
To be perfectly honest, it was my first time to learn about sitebeat on the day I purchased from the site and made my blog. Hence, I took a risk. At first I thought it would be complicated than blogger (I’ve been using blogger since 2012) but I was wrong. In fact, sitebeat was waaaaay better and easier to navigate. You can customize your site beautifully even if you don’t have a background on HTML, CSS, and Javascript. It was a risk I didn’t and will never regret that I took.
Reply from Sitebeat2019-02-18
Hi Jen,
Thank you for making our day!
On behalf of the Sitebeat team, I would like to thank you for taking the time to leave us such beautiful review. Thank you for finding Sitebeat easy to navigate and user-friendly. It is always our goal to satisfy our customers as you deserve to experience.
Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]
We are excited to share more wonderful years with you.
Pearl L
Customer Experience Specialist
I'm a beginner with website developing, and creating my first website came to me as a challenge. A lot of question in my mind. "If I can do it?", "Would it be easy?", etc...
And to my surprise, sitebeat really made it easy for me to create revmatthewrucker.com. And my friend Rev. Matthew Rucker was and is still really delighted with the outcome of his site.
I hope at this point sitebeat can provide further option for SEO. More visibility for my site.
Reply from Sitebeat2019-02-18
Hi Annalyn,
Thank you for your wonderful review. We are absolutely delighted that you find Sitebeat amazing and easy to navigate. Your feedback is a great tool for us to work towards constant and never-ending improvement.
If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]
Have a wonderful day ahead!
Pearl L
Customer Experience Specialist
In its early stages but potential to be a 10/10 product.
I have multiple Sitebeat accounts with multiple businesses and find myself having to call support to get an issue resolved multiple times throughout building a site. Luckily the support staff are mostly very helpful, with the exception of a few phone calls that did not leave me very happy.
Overall a great product but needs some kinks worked out in the product itself and the business systems supporting it. I look forward to seeing what it becomes in the future.
Reply from Sitebeat2019-02-18
Hi Customer,
We sincerely appreciate the feedback given as this will help us to further improve our services. Thank you for seeing Sitebeat's potential, your feedback is always a great opportunity for us to show to our customers how much we value them by providing the customer service they deserve. We really appreciate your feedback and rest assured, this will be taken on board seriously to provide never-ending improvements to our products and services.
We aim to provide a lasting impression and If there's is anything else that I can do to assist you and make your day better, please let me know and I'll be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a wonderful day!
Pearl L
Customer Experience Specialist
Always completely accessible and determined to fulfil customer needs. Realize that a lot of customers like me are not tech savvy and so have patience and are eager to ensure clarity... no matter how long it takes. Am happy to have found such excellent service and simply put... nice people to deal with. I feel I can totally rely on Crazy Domains and always tell colleagues to go with them.
Reply from Sitebeat2019-02-18
Hello Christina,
Thank you for giving us a shot, and even more for leaving us this 5-star review. We are absolutely delighted that you were satisfied to the kind of service that we are providing. All the more, we really appreciate you for recommending us to everyone. We look forward to serving you again.
If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a great day ahead!
Regards,
Cathy M.
Customer Experience Specialist
Friendly and supportive team. Quick and professional work. Reasonable price. Reliable, trust worthy.
Reply from Sitebeat2019-02-18
Hello Sabra,
We're delighted to hear you had an amazing experience at Sitebeat. Our commitment to providing our customers an excellent customer service and that must be proven from time to time. We look forward to serving you again.
Thank you so much for trusting us and we will surely provide you with consistent treatment as you deserve.
If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a great business with us!
Regards,
Cathy M.
Customer Experience Specialist
Hi I have been working with Crazy Domains for a few days during the build of my Sitebeat Unlimited page website for my new business.
So far the only thing holding up the progress has been me making up my mind what I want on the site. I am a newbie to this side of the business which made it very difficult for me to even think about having a website but these days NO business gets anywhere without one, So I took the plunge. It only took one phone call of time before I knew I had made the right decision with Crazy Domains Sitebeat.
As for my Sitebeat Manager Raymond, his expertise in his field and the technology of Sitebeat by Crazy Domains, I couldn't ask for better. The customer service is truly over and above. The support is 24/7 and they are always happy to fix your problem. Raymond is not only building my site with me he has also taught me so much I wasn't aware of. He made it very easy and encouraged marketing ideas among others for my business through my Sitebeat, which I am very happy to implement .
He certainly has my back and would recommend him and Crazy Domains Sitebeat to anyone.
I will be back to let you know how awesome it turned out so stay tuned and jump on yourself before the news gets out and everyone wants one.
Pauline Wallington
16/10/2018
Reply from Sitebeat2019-02-18
Hello Pauline,
We are incredibly grateful that you took the time out to leave us this review. Our commitment to providing our customers an excellent customer service and that must be proven from time to time. We are glad that we are consistent with doing our part especially this Sitebeat service you are using. Looking forward to serving you again.
Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a great business with us!
Regards,
Cathy M.
Customer Experience Specialist
The Sitebeat team is super responsive and will reply to all your website needs promptly. They will do their utmost to give you the best look and feel for your company's website.
Reply from Sitebeat2019-02-18
Hello Terence,
Thank you for taking the time to leave us such a beautiful review. All of us here are making sure to provide excellent service everyday. We are glad that you are satisfied with our service especially using Sitebeat.
Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected].
Have a great day ahead!
Regards,
Cathy M.
Customer Experience Specialist
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