Quick response
Spoke with Giselle and she answered all my questions.
Reply from SkinnyRx2026-06-15
Giselle is wonderful -- so glad she was able to get everything sorted out for you! Thank you for taking the time to share this.
About SkinnyRx
Data updated- Website
- skinnyrx.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (10/10)
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About this business
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
Written by the business, not verified by us.Is SkinnyRx legit?
SkinnyRx (skinnyrx.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for their incredible helpfulness, deep product knowledge, and patience during phone calls. Consumers often highlight the exceptional customer service and fast response times when managing their ongoing health and weight loss journeys. People frequently mention that scheduling appointments and getting through the intake process is smooth and simple. Some reviewers were not happy with the product, mentioning that the oral medication did not help them lose weight and felt completely ineffective. Others also noted that customer service responses could occasionally be unhelpful or slow when dealing with specific support tickets or delivery issues.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent customer swevice
Customer service did a next day follow up after an inquiry that I made the day before. I found it so reassuring. Jimmabelle was very compassionate and answered my questions with care. Thank you for the good experience, it means a lot.
Reply from SkinnyRx2026-06-15
Thank you for this! Jimmabelle is wonderful and we're so glad she made you feel heard. We'll definitely pass your kind words along to her!
WELL DONE....Your employee carmy is very well…
Your employee carmy is very well spoken and has a super nice personality. Carmy put me at ease quickly... and that is important to me. By the end of the phone call, I felt like we were friends and she really cared.... many thanks
Reply from SkinnyRx2026-06-15
Carmy is such a gem! So happy she made you feel comfortable and taken care of. Thank you for sharing this. She's going to love hearing it!
Paul took time with me to explain…
Paul took time with me to explain options, side effects, walk through the online intake and explained what to expect. Very patient and kind.
Reply from SkinnyRx2026-06-15
Thank you so much for sharing this! Paul truly goes above and beyond, and it means a lot to hear how he made this process feel easier for you. We're glad you felt supported every step of the way. We'll make sure Paul knows you said this — he deserves to hear it!
Christina was great
Christina was great. She stayed in touch with me while she helped resolve a billing issue. She was friendly and courteous. Made getting help easy - versus a hassle like it can be at so many places these days. A++!
Reply from SkinnyRx2026-06-15
Christina is exactly the kind of person we love having on our team! So glad she made the billing process smooth and stress-free for you. We'll be sure to pass along your kind words to her. Thanks so much for the A++!
Psalm was professional and efficient!
Psalm was professional and efficient, very polite. He solved my issue in 5 minutes and got the best outcome.
Reply from SkinnyRx2026-06-15
Thank you so much for sharing this! Psalm is amazing at what he does and we're so glad he was able to get everything taken care of for you quickly. We'll definitely pass along your kind words to him!
Aria was great and so is SkinnyRX
Aria was super quick with my question and also I love the fact that SkinnyRx has become way more cost friendly than any other platform I’ve looked at and contacted. I’ve lost 20lbs and they really work with the customer for treatment options.
Reply from SkinnyRx2026-06-15
20 lbs -- that's amazing, congrats! So glad Aria could help and that the experience has felt worth it. We'll make sure she sees this. Thank you for sharing!
Pleasantly surprised at my results
Skinnyrx provided me with a way to lose weight that worked very well to my surprise. I had never tried a shot before and was skeptical even though I saw a lot of folks loosing weight. I lost a total of 33 pounds in 6 months. Very happy with the results. Looking forward to maintaining. Jennelyn Dumaog was a very professional and helpful person I spoke with today.
Reply from SkinnyRx2026-06-15
Thank you so much for sharing this! 33 pounds in 6 months is amazing — you should be really proud. So glad Jennelyn could make the experience even better. Wishing you the best on your maintenance journey!
Jimmabelle was great
Jimmabelle was great. Thank you for reaching out to me to verify the new address moving forward. :) much appreciated
Reply from SkinnyRx2026-06-15
Thank you for the kind words! Jimmabelle is wonderful and we'll make sure she sees this. We appreciate you!
Baesana was great with customer…
Baesana was great with customer service, she helped me with what I needed, and was so polite.
Reply from SkinnyRx2026-06-15
Thank you for the kind words! We're so happy Baesana could help — we'll definitely make sure she sees this. We appreciate you taking the time!
Exceptional service
When I contacted SkinnyRX to discuss my concerns, they immediately responded with specific questions to better assess my situation. Within 24 hours, Ms.Jimmabelle had contacted the clinical team with my updates and rectified my concerns. So thrilled and grateful to have this professional, courteous and competent team.
Reply from SkinnyRx2026-06-11
Thank you so much, this made our day! We're so glad Ms. Jimmabelle and the team got everything sorted out for you quickly. We'll make sure she sees this!
Cherri has excellent customer service…
Cherri has excellent customer service skills. Great knowledge and products and very helpful.
Reply from SkinnyRx2026-06-11
Thank you so much for the kind words! We'll be sure to pass this along to Cherri and she's going to love hearing this. We're really glad she was able to help and make your experience a great one. We appreciate you taking the time to share your feedback!
Monica was excellent!
Reply from SkinnyRx2026-06-11
Thank you so much for sharing this! We're thrilled to hear you had a great experience with Monica and we'll be sure to pass along your kind words to her. We appreciate you taking the time to leave a review!
Carmy was very knowledgeable
Carmy was very knowledgeable, and got me the best deal she could on my medication!. She answered all of my questions right away. The time I spent on the phone for the whole transaction was less than 10 minutes!. I will recommend skinny rx to everyone!. Thank you!
Reply from SkinnyRx2026-06-11
That's amazing to hear! We're so glad Carmy was able to take such great care of you and get everything handled quickly. We'll make sure she knows you said so. Thank you for the kind words and for recommending us!
Great customer service by Carmelyn!
I was glad Carmelyn called me about the promotion. She was wonderful and patient as I was working so had to have her hold on while I took a short call. I saw a missed call yesteday and did not have time to call back so I was glad she tried to reach me again. She was knowledgeable and friendly. It was not like talking to someone reading off a script which I appreciated. She went over payments in detail so I knew all my options.
Reply from SkinnyRx2026-06-11
Thank you for this! We're so glad Carmelyn kept trying to reach you — and that the timing finally worked out. She's a gem, and it sounds like she took great care of you. We'll definitely pass along the kind words!
Maria was very helpful and answered all…
Maria was very helpful and answered all my questions. She made the process of getting started with skinny rx smooth.
Reply from SkinnyRx2026-06-09
Thank you so much for sharing this! We're thrilled to hear Maria made your onboarding experience smooth and stress-free. We'll be sure to pass along your kind words to her. Welcome to SkinnyRx — we're so glad to have you with us!
I have been a very long time patient…
I have been a very long time patient and I absolutely love them! Great customer support. And I am always able to receive the help I need from their knowledgeable staff. I highly recommend them!
Reply from SkinnyRx2026-06-10
Thank you for being such a loyal patient — this genuinely made our day! We're so happy our team has been there for you, and we'll absolutely pass along the love!
She was great
She was great! Very patient and easily walked me through that steps! Thanks!!
Reply from SkinnyRx2026-06-10
Thank you so much for the kind words! We're really glad to hear she made the process feel easy. We'll be sure to pass along your feedback as it means a lot to the team. We appreciate you taking the time to share your experience!
Second month and the customer service…
Second month and the customer service has been very helpful. Jimmabelle Was able to get me through my second prescription quickly
Reply from SkinnyRx2026-06-10
Two months in -- that's so great to hear! We'll make sure Jimmabelle knows you took the time to share this. We're glad the process felt smooth and that you're getting the support you need. Thank you for sticking with us!
Christian was extremely helpful and…
Christian was extremely helpful and I’ve lost 40lbs using this wonderful site!
Reply from SkinnyRx2026-06-09
40 pounds is amazing — congratulations! We will make sure Christian sees this. Thank you so much for sharing and keep up the incredible work!
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