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Money & Insurance

SmartMatch Insurance Agency, LLC

201 reviews

4.9201 reviews
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About SmartMatch Insurance Agency, LLC

Data updated
Website
smartmatchinsurancesolutions.com
Category
Money & Insurance
Location
United States · Kansas City
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (4/4)
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Is SmartMatch Insurance Agency, LLC legit?

SmartMatch Insurance Agency, LLC (smartmatchinsurancesolutions.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Cathy · 2 reviews · Verified · Experienced 2026-07-01 ·

Very helpful

Reply from SmartMatch Insurance Agency, LLC2026-07-09

Thank you for the positive review. We look forward to helping again in the future.

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Richard · 1 review · Verified · Experienced 2026-07-01 ·

I really enjoyed the experience the salesman was very thorough and professional

I am really happy that I chose this company the salesperson was very thorough and very engaging and really got me the experience that I want it

Reply from SmartMatch Insurance Agency, LLC2026-07-09

We're so happy to hear that our salesperson was thorough and engaging, providing you with the experience you desired. We appreciate your positive feedback! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Roger Ingle · 3 reviews · Verified · Experienced 2026-07-08 ·

Great knowledgeable agent a enjoyable…

Great knowledgeable agent a enjoyable experience

Reply from SmartMatch Insurance Agency, LLC2026-07-09

We appreciate your positive feedback and are so glad to hear that our agent was knowledgeable and provided an enjoyable experience. Thank you! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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sandra · 1 review · Verified · Experienced 2026-07-01 ·

Thank you for your help

Reply from SmartMatch Insurance Agency, LLC2026-07-09

We are so happy we could assist you! Thank you for letting us know about the positive experience you had with our agency. Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Betty Hilley · 1 review · Experienced 2026-07-07 ·

Told me all I needed too know

Reply from SmartMatch Insurance Agency, LLC2026-07-08

We're so glad we could provide all the information you needed. Thank you for your wonderful feedback! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Willa · 1 review · Verified · Experienced 2026-06-29 ·

Kayla was wonderful

Kayla was wonderful. No pressure.

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We're so glad to hear Kayla provided such a positive and comfortable experience for you. We appreciate your kind words. Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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steven · 1 review · Verified · Experienced 2026-07-06 ·

RELIEVED IN SHREVEPORT. Terry compared plans and made sure all…

Terry compared plans and made sure all of the medications as well as important specialists were covered! He also made sure I understood everything before going forward! I couldn't have picked the best plan without him! Thanks!

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We're happy to hear that our agent ensured all your medications and specialists were covered, and that you understood everything before moving forward. We're glad you found the best plan with their help! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Ricky · 1 review · Verified · Experienced 2026-07-07 ·

The represenative was knowledgable and…

The represenative was knowledgable and kind. Knew about the different pans and helped me pick the best one for me.

Reply from SmartMatch Insurance Agency, LLC2026-07-08

We're delighted to hear that our representative was knowledgeable and kind, helping you choose the best option. We appreciate your positive feedback! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Patricia · 1 review · Experienced 2026-07-07 ·

My agent, Dimitri Chevarri

My agent, Dimitri Chevarri was very informative, he answered all my questions without me saying anything and I like that. Even though the process is a little time consuming , I trusted the process because I felt like I was in good hands, thanks Dimitri.

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We're glad to hear that the agent was informative and answered all your questions. We appreciate your trust in the process and that you felt you were in good hands. Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Thomas · 1 review · Verified · Experienced 2026-07-07 ·

Using SmartMatch was one of the best…

Using SmartMatch was one of the best choices I've ever made. My agent was very knowledgeable, very professional and very helpful. Helping me through what I'll call a midlife crisis! A huge thanks to Brenae! 🙂

Reply from SmartMatch Insurance Agency, LLC2026-07-08

We're so happy to hear that using our service was one of the best choices you've made. We're glad our agent was knowledgeable, professional, and helpful during a challenging time. Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Donald · 1 review · Verified · Experienced 2026-06-30 ·

Been with your company 4 about 10…

Been with your company 4 about 10 years. Tks. Donald Cline.

Reply from SmartMatch Insurance Agency, LLC2026-07-08

We truly appreciate your long-standing loyalty to us. We value your continued support and look forward to many more years together. Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Leianna Miranda · 4 reviews · Verified · Experienced 2026-07-06 ·

Very satisfied he explained everything…

Very satisfied he explained everything and made sure that I understand.

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We're so glad to hear that everything was explained clearly and that you understood it. We appreciate your positive feedback! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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MYRON · 1 review · Verified · Experienced 2026-06-29 ·

I think Max did a great job explaining…

I think Max did a great job explaining the different plans which made it easy to pick the right plan for me. He was the most efficient person I’ve spoken with regarding insurance.

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We're delighted to hear that our team member did a great job explaining the different plans, making it easy to pick the right one for you. We appreciate your kind words about their efficiency. Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Christine Hernandez · 3 reviews · Verified · Experienced 2026-07-06 ·

Very pleased Received the same help from Kelsey as…

Received the same help from Kelsey as my first appointment enrolling my husband a week ago very knowledgeable and friendly I decided to contact her again to discuss my enrollment

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We're happy to hear that our agent was knowledgeable and friendly during both your husband's enrollment and your own. We appreciate you reaching out to us again. Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Pamela · 1 review · Verified · Experienced 2026-07-07 ·

Agent was friendly and knowledgeable

Agent was friendly and knowledgeable. Very helpful

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We appreciate your positive feedback and are so glad to hear that our agent was friendly, knowledgeable, and very helpful. Thank you! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Debbie · 1 review · Verified · Experienced 2026-06-30 ·

strawberry was so informaTIVE AND VERY…

strawberry was so informaTIVE AND VERY PATIENT, SINCE IM NOT THE BEST ON COMPUTERS. SHES THE BEST

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We're so glad to hear that your experience was informative and that our team member was patient and helpful. Thank you for sharing your positive feedback! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

经纪人迈克·威廉姆斯非常……

经纪人迈克·威廉姆斯非常乐于助人,他把一切解释得非常清楚。我有一个比我现有的计划更好的计划。非常感谢。

Reply from SmartMatch Insurance Agency, LLC2026-07-08

We're so pleased to hear that our agent was helpful and clearly explained everything. We're glad you found a better plan and appreciate your positive feedback! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

泰勒·福克 (Taylor Forker) 表现出色……

泰勒·福克在各方面都很出色。我对这些医疗保险计划一无所知,也不知道我需要什么或不需要什么,并且非常困惑。她向我解释了各个层面的一切,我一定会向任何需要此保险的人推荐她。

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We're delighted to hear about your outstanding experience. It's wonderful that our team member was able to clarify everything about Medicare plans and alleviate your confusion. Thank you for your kind recommendation! Please contact our experts at [email protected] or 855-721-7206 if you have any future questions. SmartMatch Insurance Agency, LLC

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Tina · 1 review · Verified · Experienced 2026-06-25 ·

She lied to me

She lied to me. She said that the money would be there on the 3rd and it wasn't. She didn't tell it could take up to 3 months for Medicare to do it. She lied again. Saying if I didn't like the plan I could change and she was wrong. All this just so she could get her commission check. Now I'm stuck in a plan I don't want till October. Thanks to her. I will not be using SmartMatch insurance agency again! There agents will lie just to get their commission check!!

Reply from SmartMatch Insurance Agency, LLC2026-07-07

We are truly sorry to hear about your frustrating experience and the issues you've encountered with your plan and the information provided. We understand your disappointment and the impact this has had on you. We are taking your feedback seriously and will be reviewing the situation. We appreciate you bringing this to our attention. SmartMatch Insurance Agency, LLC

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Cathy · 1 review · Verified · Experienced 2026-07-06 ·

It was great

Reply from SmartMatch Insurance Agency, LLC2026-07-08

Thank you for the positive review. We look forward to helping again in the future.