SmartMatch Insurance Agency, LLC (smartmatchinsurancesolutions.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Our contact at SmartMatch, Richard Day, has been very responsive and very clear about all the steps that we need to take to apply for the Medicare supplemental plans that meet our needs.
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We're delighted to hear that our contact was very responsive and clear in guiding you through the steps for your Medicare supplemental plans. We appreciate you sharing your positive experience!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
E
Eric · 1 review · Verified · Experienced 2026-07-06 ·
★★★★★
James Denk the agent I talked to was…
James Denk the agent I talked to was excellent. Found me a good advantage plan, fully explained my coverage and options and guided me through the process. Couldn't be happier.
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We're delighted to hear that our agent was excellent in finding you a good advantage plan and fully explaining your coverage and options. We're glad they guided you through the process, and we appreciate your positive feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
The agent was extremely knowledgeable and helpful.
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We appreciate your positive feedback and are so glad to hear that our agent was extremely knowledgeable and helpful. Thank you!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
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Lori · 1 review · Verified · Experienced 2026-07-06 ·
★★★★★
Service was great and the staff was…
Service was great and the staff was very nice and helpful
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We appreciate your positive feedback! We're so glad to hear that our service was great and that our staff was very nice and helpful. Thank you!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
R
Regina · 1 review · Verified · Experienced 2026-07-06 ·
★★★★★
Everything was and is just what I…
Everything was and is just what I needed. I love it. Plenty of medical transportation rides, plenty of otc funds that will definitely help and are needed. I love how it covers dental and vision needs and whole list of other things. Thank God for it and thank you .
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We're so happy to hear that our services are just what you needed and that you love them! It's wonderful to know that the medical transportation, OTC funds, dental, and vision coverage are helpful.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Quick, thorough & sales rep was extremely knowledgeable. I felt he was genuinely interested in helping me make the best choice for my situation rather than rushing me to make a decision which would earn him more money.
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We're delighted to hear that our sales representative was quick, thorough, and knowledgeable. We appreciate that they genuinely helped you make the best choice for your situation without rushing your decision.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
V
Valerie Caughell Williams · 7 reviews · Experienced 2026-07-06 ·
★★★★★
Stephen was very helpful
Stephen was very helpful. I was very please at the Humans Gold Pro he was telling me about.
Stephen signed both me and My husband up for the new plan!
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We're happy to hear that our team member was very helpful and that you were pleased with the new plan. We appreciate your positive feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Very knowledgeable, professional, honest, great, friendly, helpful 😀🌠
Reply from SmartMatch Insurance Agency, LLC2026-07-06
We appreciate your positive feedback! We're so glad our team was knowledgeable, professional, honest, great, friendly, and helpful. Thank you!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Jessica was/ is amazing but there app. Not so good.
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We're happy to hear about your positive experience with our team member! We appreciate your feedback regarding the app.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
I was very well pleased with Mr. Vin's knowledge about the ins. He explained everything to me in a way that I could understand it. He even answered my questions very thoroughly.
Thanks!
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We're very pleased to hear about your positive experience and that our team member's knowledge was helpful. We appreciate that everything was explained in an understandable way and that your questions were thoroughly answered.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
The lady I talked to was wonderful and pleasant. She knew what I needed and helped me achieve my goal.
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We're so glad our team member was wonderful and pleasant. We appreciate that she knew what you needed and helped you achieve your goal. We value your positive feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
B
Barbara · 1 review · Verified · Experienced 2026-06-29 ·
★★★★★
Love the agent
Reply from SmartMatch Insurance Agency, LLC2026-07-08
Thank you for the positive review. We look forward to helping again in the future.
L
Linda · 11 reviews · Verified · Experienced 2026-07-06 ·
★★★★★
All questions were answered.
All questions were answered and c explained as we went on wi t h app. Friendly, courteous understanding if i asked to repeat. Good pricing. Mary, was very helpful.
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We're so pleased to hear that all your questions were answered and explained clearly. We appreciate your kind words about our team member's friendly and courteous understanding, and the good pricing.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
D
Daniel · 1 review · Verified · Experienced 2026-07-06 ·
★★★★★
The agent was very knowledgeable and a…
The agent was very knowledgeable and a pleasure to work with.
Reply from SmartMatch Insurance Agency, LLC2026-07-08
We appreciate your positive feedback and are so glad to hear that our agent was knowledgeable and a pleasure to work with. Thank you!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
J
Jerry · 1 review · Verified · Experienced 2026-06-26 ·
★★★★★
They told me i would de getting my…
They told me i would de getting my coverage by july first. It is now the 6th a i have not received any conformation on acceptance. My reason for changing plans was deductable cost. As i need medical service now and can't get it because of the high cost of deductable pay. I still am not sure if i'm going to get the new plan. Your rep said he would let me know. I've heard nothing. I feel i've been takin advantage of. Just for the cost of upgrading. Not to happy right now......... thank Jerry
Reply from SmartMatch Insurance Agency, LLC2026-07-07
We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the delay in receiving confirmation for your new coverage, especially given your urgent need for medical services due to high deductible costs. We sincerely regret that you haven't received the communication you were promised. We are actively looking into why there has been a delay in your coverage confirmation and why you haven't heard back from our representative. We want to ensure that we address your concerns promptly and provide you with the clarity you need regarding your plan. Please be on the lookout for a call from us. Thank you.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-07-07
We're so glad to hear everything went smoothly for you. Thank you for your wonderful feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
My prescriptions got all screwed up. It was very confusing and more expensive than what my rep told me.
Reply from SmartMatch Insurance Agency, LLC2026-07-06
We are sorry to hear about the confusion and unexpected costs with your prescriptions. We are reviewing our processes to prevent this from happening again.
He explained everything to me and was very knowledgeable
Reply from SmartMatch Insurance Agency, LLC2026-07-06
We're happy to hear that everything was explained clearly and that our team was knowledgeable. We appreciate your positive feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
The agent was extremely helpful in finding a insurer that met my needs. Good communication and a pleasure to talk to.
Reply from SmartMatch Insurance Agency, LLC2026-07-06
We're so happy to hear our agent was extremely helpful in finding an insurer that met your needs and that you enjoyed the communication. We appreciate your positive feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
The person i talked to was so patience and very knowledgeable in his field. Its very seldom now a days for young people to understand senior citizens.
Reply from SmartMatch Insurance Agency, LLC2026-07-06
We're so happy to hear that our team member was patient and knowledgeable. We appreciate you taking the time to share your positive experience!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
