smcrystalwholesale.com (smcrystalwholesale.com) has a 4.3 out of 5 rating on OK.one, based on 22 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; 9 of them were added in the last 12 months. Last updated 2026-10-24.
Unfortunately, I ordered pyramid crystals for my daughter and after a long time I was sent something else, some cheap gel tiny toys. I contacted them and they didn't reply. They were having problems with the refund, I had to ask PayPal for step in, They also blocked the ability to leave a review on the shop. I don't recommend it.
What a wonderful experience. A fantastic range of product. I ordered scoops and a few other bits and when they arrived, I was absolutely delighted. They kept me informed all the way on where my parcel was. When the package arrived, it was so well wrapped not one item was broken which I thought was absolutely incredible. The item were packed so well. I had a query over something reached out to Simmon and he was amazing answered my questions in a prompt in timely manner. I would highly recommend them. I know they are a little bit pricey than everywhere else, but when your product comes wrapped as as well as minded and you get excellent customer service then that’s what you’re paying for. Everything I’ve had from them is 100% genuine. I’ve checked it out. Thank you for a wonderful experience.
Love my crystals. I ordered a small scoop. Customer service was great. Delivery took about 2 weeks. I thought that was great, as it is coming from China. I will definitely order again!
Wow 😍 that’s all I have to say. From start to finish they are amazing. From the quality of the crystals to the speed of delivery everything of my first experience of ordering with them is above and beyond. Next order going in soon carnt wait.
I ordered from them 5 times. Everything was great! Loved it all. The problem came a month to 2 months later. The first Credit card I used with them was compromised. Funny thing is, It was a brand new card and they were the ONLY place I used that card. Then it came that every credit card I used with them got compromised. I love their stuff, however its not safe to order through them.
This shop is the best,high quality legit crystals and fast delivery,i ordered a orange calcite tower and it was top notch,highly recommend
they always deliver quick and for great price. I love this shop and the freebies are such a joy. Lately I have been loving the big ball wheel spin and it just makes me so happy that the new generations can have actually good content also would give 6/5 if there was an option. Great job and I hope to see Simmon crystal wholesale rise to the top as the best crystal sellers
Fast delivery but poor quality. After a few showers the colour turned green
I’ve been ordering from this shop for quite some time, and at the beginning I was honestly extremely excited about it. The prices are very good, the packaging is always done with a lot of care, and most of the crystals I received were of really nice quality. Like with many crystal shops, the “freebies” are usually very low quality, and shipping can take a bit longer sometimes, but that never bothered me much because everything arrived safely packed. However, over time I started noticing some issues. Some items don’t fully match the photos, some of the rings are very small (sometimes only fitting a pinky), they tend to discolor quickly or even fall apart. With a few stones, I’m not completely sure about their authenticity anymore — and in one case (sold as picture jasper), I’m almost 100% sure it wasn’t real. Recently, the shop also feels very focused on upselling: constant discounts, campaigns, accounts with points, and rewards that can only be used one at a time. It starts to feel a bit overwhelming rather than customer-friendly. My last order was especially disappointing. I bought multiple chakra boxes to sell in my own shop, trusting the description. The boxes were much smaller than expected, some items were missing, several crystal towers arrived broken, and one box even contained press-on nails as a freebie, which was very confusing. I wrote a review about it on his website, as I usually do with everything I buy from there, and it is "being checked" since hours, which has never happened bevor. I usually really enjoy ordering there, which makes writing this review difficult. There is a lot of potential, but the inconsistency in quality, transparency, and recent experiences made me lower my rating. I truly hope these issues will be improved in the future.
I’ve had nothing but great experiences with Simmon/New 9. Everything I’ve gotten from them is good quality, the shipping is exceptionally fast considering they’re in China, and their customer service is top notch. I had a shipment go missing in the mail (not their fault) and they sent me an even more beautiful piece to replace the lost one. I’ve purchased from them multiple times and will continue to use them.
Felt like a kid on Christmas awaiting my order for a large confetti scoop and opening it, not knowing what I got. Prompt delivery, well packaged and lots of beautiful crystals. Will be ordering again.
I am absolutely thrilled with my order! I only purchased 5 bracelets, but to my surprise I received 11 beautiful crystal bracelets and even a crystal sphere as a bonus. The quality is wonderful. The stones look and feel authentic, each with their own unique patterns and energies. Shipping took a little time as expected, but it was worth the wait. Everything was carefully packaged and arrived safely. I am so impressed by the generosity and the variety of crystals I received. This shop truly exceeded my expectations, and I will definitely order again. Highly recommended for anyone who loves crystals and wants both quality and great service.
I got some mystery items in my order because I thought it could be fun to see what I got, maybe I’d get one or two things I loved you know? And then I received my order. Now I’m convinced that someone who works at this place can read minds because literally everything I received was something I’d pick out for myself and I’m really picky. There were two crystals in particular that I’ve never really considered for myself before but now I have them and I’m off to buy more next payday. Also, I ordered an imperfect mystery box and (as you’ll hear from other reviews too) I could not find imperfections? Maybe the tiniest little scratch that you can barely see? The pieces I ordered for myself were beyond what I hoped for and it feels like Christmas. Highly recommended getting carved pieces as they’re very detailed and raw is also very fun and I got given some excellent pieces. If you want awesome crystals and you want to buy from lovely people, buy from Simmon. I had a little issue with my order that I emailed them about and they replied within minutes which I really appreciated. They were very friendly and super helpful and the issue was solved straight away. I so wish I could give them more than 5 stars.
I have received a 100$ (a present from my husband) and one 200$ mystery box, and it has been a great experience both times. I love all the crystals I received. Simmon and co. seem to go above and beyond to make sure that you receive what you request and then some. I also love the extra touch of providing stands for the crystals which needs it. Not to mention the free bies and tarot/oracle card. Delivery time varies (first time it took around 3 weeks and second time 2 weeks), which is to be expected when getting something shipped half way around the globe. So I would recommend customers to have a little patience, as good things come to those who wait 😊
I have now made 2 orders with Simmon! I must say I am more than satisfied, with my second order I had a bit of an issue with the payment and I reached out and got an answer right away. I completed the order I reached out to them once again and they made sure my order was shipped right away. To me this speaks volumes on their customer service plus the quality of their product is one of the best I’ve dealt with. Will keep coming back for more!!
I ordered a Simmons pick $100 box for my wife's birthday, it was packed and shipped within 2 days and arrived 2 days ahead of schedule. It was packed perfectly with everything arriving in great condition. The selection was amazing, my wife was so happy with each and every crystal picked, they really listened to my list of her favorites and I think packed everything that was on the list. They went above and beyond expectations and we couldn't be happier with every step of the process. Extremely good experience that I will be repeating again in the future.
Very little of this is the sellers fault so I'm only subtracting a star for quality matters. The problem is more that I didn't check specifications properly and had higher expectations. Knowing the mystery box videos on tiktok I had the expectation that the items I ordered would be bigger. I did not order a mystery box and the specifications are on the site for the items so this is on me. I couldn't help but feel disappointed seeing people get huge towers and giant specimens for the same price I paid when all I got is smaller items. Not their fault. I got a freebie that was obviously low quality, a carnelian flame. It's free, so whatever. I was a little disappointed with the quality of my raw labradorite and the selenite turtle. They weren't bad by any means, but considering that they advertise with high quality items etc...not the best by any means. The animal carvings in general are also quite flat, I wasn't aware of that judging from the site. Could be on me- so ultimately the items are made of less crystal than I thought. I also have to add that they managed to not get this stuck in customs, which is fantastic. The packaging is a little overkill, there was a ton of bubble wrap in there that was a bit annoying to unwrap, but I trust that this was necessary to get the crystals here intact. Next time I'll just order a mystery box. None of this is a reason to count them out. The prices are lower than any shop in Europe and the quality is absolutely fine, shipping is excellent.
These guys are the real deal. Package was totally secure. Arrived to Australia within 1.5 weeks and they were really beautiful. They listened to my brief and are very reasonably priced.
Simmon is the best for wholesale crystals. I live on the Isle of Man and my orders arrive within 7 days. The website states what's man made, the origin too. Everything is packaged so well, he also includes freebies! He's great to talk and deal with. The whole team are amazing.
I order from Simmon frequently. Quality is always amazing, shipped quickly and packaged really well. Will always recommend and will continue to order
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