Smiths Surplus and Supply (smithssurplusandsupply.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-10.
I received exactly the good US military surplus eight harnesses. I was expecting in a timely fashion. Great price.
Reply from Smiths Surplus and Supply2026-03-13
Thank you! We’re glad the US military surplus gear and harnesses arrived just as expected. We work hard to source dependable field gear and offer it at a fair price. Thanks for choosing Smiths Surplus!
I ordered several items of extra equipment and am very happy overall. The items reflected the description and were listed as seller stated. The delivery took longer than anticipated, however, all items were well packed. If you’re looking for surplus equipment and don’t want any surprises, this store is solid
Reply from Smiths Surplus and Supply2026-03-13
Thanks for the thoughtful review! We’re glad the surplus equipment matched the description and arrived well packed. We do our best to provide clear listings so customers know exactly what condition their military surplus gear is in before ordering. We appreciate your patience on shipping and your support of Smiths Surplus.
Great product, exactly as described quick delivery overall completely satisfied experience
Reply from Smiths Surplus and Supply2026-03-13
Thank you! We’re glad everything arrived quickly and exactly as described. That’s the standard we aim for with every piece of military surplus equipment we ship. We appreciate your support and look forward to serving you again.
I highly enjoyed purchasing more items for my MOLLE II rucksack and it was very easy to buy the things I needed and on top of that they provide very clear and detailed descriptions of the condition of the item depending on which level of condition you choose. Highly recommend!!!
Reply from Smiths Surplus and Supply2026-03-13
Thank you! We’re glad you found the right gear for your MOLLE II rucksack. Our condition grading system is designed to make buying military surplus packs and rucksack components easier and more transparent. We appreciate the recommendation!
Thanks for the review! We’re glad you’re happy with the gear. We always try to get military surplus orders out quickly, but carrier transit times can vary a bit. We appreciate your support of Smiths Surplus.
I recently made a purchase from Smiths. I wasn’t sure of which product I needed so I called & spoke with their manager. He helped me decide which product would be best . I received the product in a timely manner & it was as he descibed. Will definitely use Smiths again & recommend to friends.
Reply from Smiths Surplus and Supply2026-03-13
Thank you! We’re always happy to help customers choose the right piece of military surplus gear, whether it’s a pouch, assault pack, or load-bearing equipment. Glad the product worked out and arrived as described—we appreciate the recommendation!
Got a TAPS from them -shipped to the UK- item was as described (has been tested in field), Very responsive and more than helpful to my queries, would highly recommend!
Reply from Smiths Surplus and Supply2026-03-13
Thank you! We’re glad the TAP Panel arrived safely in the UK and performed well in the field. The USGI Tactical Assault Panel system is a great piece of modular military surplus gear, and we’re always happy to help with questions. We appreciate your support!
Good deal and bag is in pretty good shape with only some light fading but no holes or anything. Shipping price wasn't bad but I wish they chose a faster method. It did arrive much earlier than the tracking showed. It arrived on the 22nd and the tracking estimated the 29th. I was a bit disappointed at first but it worked out. Would definitely buy from this store again. Great communication on the process.
Reply from Smiths Surplus and Supply2026-03-13
Thank you! We’re glad the military surplus duffel bag arrived in solid condition and earlier than expected. Shipping estimates can sometimes run long, so we’re happy it reached you ahead of schedule. We appreciate the feedback and your support!
Thanks for the review! We’re glad the ordering process was easy and your military surplus gear shipped quickly. We appreciate you choosing Smiths Surplus.
I'm grateful to finally find a hard-to-find item from my old Army days. Great price and super-fast delivery are the much-appreciated icing on the cake! Thank you!
Reply from Smiths Surplus and Supply2026-03-13
Thank you for your service, and we’re glad we could help you track down that hard-to-find item. Finding authentic US military surplus gear from your time in service can mean a lot. We appreciate your support and hope to help again in the future.
Shipping and delivery were on time, which I appreciated. Unfortunately, the sustainment pouches that came with the MOLLE rucksack arrived with quality issues. Both pouches had snaps/buttons already detached when I opened the box, and the other snaps are barely holding on or show signs they may fail soon. Since these pouches need to stay securely attached—especially when loaded—this is a concern. I’d like to see this addressed, ideally with a replacement or repair option.
Reply from Smiths Surplus and Supply2025-12-16
Hi Horacio,
Thank you for the follow-up. As mentioned previously, review platforms aren’t monitored support channels, which can delay resolution.
We do inspect attachment points prior to shipment, but we’re still willing to review the issue and see what can be done. To move this forward, please contact us directly at [email protected]
and include clear photos of the snaps in question. Once received, we’ll evaluate and determine appropriate next steps.
We’re always willing to address legitimate issues when customers reach out through the proper channel.
— Smiths Surplus Customer Support
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John G · 1 review · Verified · Experienced 2025-11-07 ·
Great service. Website was easy to use and communication was often and useful. Quick shipping and product was better than expected. 100% use them again.
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Pete · 1 review · Verified · Experienced 2025-10-30 ·
★★★★★
Item exactly as described
Item exactly as described, fast shipping! AAA+++ !!!
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Erik · 1 review · Verified · Experienced 2025-10-28 ·
★★★★★
Excellent product and fast shipping…
Excellent product and fast shipping can’t ask for more than that
Communication via email updates was great and the item arrived as advertised.
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Scott P · 1 review · Verified · Experienced 2025-10-28 ·
★★★★★
Great site
Fast shipping. Product as described. Insanely affordable, very happy to have found this site.
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Bill · 2 reviews · Verified · Experienced 2025-10-23 ·
★★★★★
Great customer service in today’s AI and Chatbot world. It was an actual human being.
I was struggling to figure out how to make the order work and called but got no answer. A few minutes later, they called me back. Apparently they were already on the phone with somebody. They filled out the order completely for me and then I just went to my cart and finished to place it. Item arrive quickly and is as advertised a little pricey, but I think it’s probably the going rate for the items I purchased. I would do business with these people again without hesitation.
Reply from Smiths Surplus and Supply2025-12-16
Hi Bill,
Thank you for the detailed 5-star review. We appreciate you taking the time to share your experience.
We do our best to be responsive and make sure customers get the help they need, even when things aren’t perfectly timed. Glad we were able to get you squared away and that the order arrived quickly and as expected.
We appreciate your business and look forward to working with you again.
— Smiths Surplus Customer Support