Smiths Surplus and Supply (smithssurplusandsupply.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-10.
Nice to have a (polite, considerate, patient, knowledgeable…) human being working Customer Service: my experience with the texting rep was excellent… and the products I received were spot-on, well packaged, and promptly delivered. Thanks, Smiths!
Great customer service!!! The equipment/product was in great condition. Fair pricing. I will definitely use them again!
Item came quickly and as described. Would buy from again.
Easy peasy. Product as described. Actually better condition than I expected. No odd smells. Fast delivery.
The shipping was quick! And im over seas they made it happen! Service was great and fast
I was searching for a pack and I texted Smiths Surplus and they replied pretty much instantly, and they helped me with some online ordering. They were closing soon at the time but still went above and beyond to do everything to help finalize the order.
Great Item, Great Communication, Fast Delivery. Exceeded my Expectations.
I thought my order was going ok until you sent an email saying my order was packed and being sent, there was no tracking order sent with the email or any delivery date I tried to log into your web site using my email and the log in name you sent me nothing worked, your site wouldn't recognize my email or the log in you set up for me I called numerous times to speak with someone, all I got were busy signals so I sent an email to customer service asking about a tracking number low and behold I get sent a tracking number and I got a delivery date My order arrived two days before the delivery date and in tact I'm happy for that
Thank you for sharing your experience. We’re glad to hear your order arrived safely (and even ahead of schedule!), but we’re sorry for the confusion with tracking and the login issue. We’ve recently made improvements to our order notifications and account login system to prevent this from happening again. Your feedback helps us keep getting better. If you ever need assistance in the future, please reach out to our team directly at [email protected] — we’re always happy to help. — The Smiths Surplus Team
Good product, Arrived faster than expected. No rips or tears on any products. Good if you need a last minute CIF gear to turn in and don’t want military to charge you X amount of dollars.
This is an extremely good knife and value. Very impressed.
Great product. Has all the bells and whistles. Exactly as described on the website regarding condition. Hooah.
My order was shipped very quickly and arrived before I even realized it was en route The product arrived in better condition than I was expecting and was exactly why I was looking for at the price point it was offered at.
Great used gear at a discount. The ESS goggles I received seemed to be in good condition with plenty of life left in them. With some minor cleaning I was able to greatly improve their appearance.
It was a fast shipment n the order looks great
The Pack feels amazing and looks amazing but the only downside I found was the missing chest strap for the shoulder pads to pull together, but for the very good condition, it’s going to the have to be the only thing I’m let down on. I’m going to have to look somewhere else for that.
Shipped my order stat, brand new product as described. Set up it up and took it down right off, first try (ty to YouTube, everything exactly as expected. Thank you!
Very happy with the condition of the ruck and the time in which it was quickly shipped out
As always seller ships very quickly, Packaging was sturdy, item is genuine USGI Military Surplus - USMC FILBE Assault Pouch and USGI 1 Qt Canteen with NBC Cap and totally exceeded my expectations with its condition highly recommended!
Really well described information about the product, and plenty of reference pictures. The shipping was also exceedingly quick and the quality of the items themselves, were incredible.
62 reviews matching