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Restaurants & Bars

Burgers' Smokehouse

201 reviews

4.7201 reviews
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About Burgers' Smokehouse

Data updated
Website
smokehouse.com
Category
Restaurants & Bars
Location
United States · California
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (9/9)
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Is Burgers' Smokehouse legit?

Burgers' Smokehouse (smokehouse.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

优质的送货服务优质的商品。

运输速度快,包装完好,适合运输, 火腿看起来非常适合我的熏火腿厨师。

Reply from Burgers' Smokehouse2026-05-26

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating. If you have any comments or suggestions regarding the improvement of our products, please let us know. Thanks again!

易于订购

订购很容易,我的食物很快就送到了(对此非常满意),所有食物都密封良好,到达时非常冷,只需简单地切换到冰箱即可。当我需要美味的馅饼时会再次订购。

Reply from Burgers' Smokehouse2026-05-20

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating. We highly value your feedback, and if there is anything we can do to improve your experience, please let us know. Thank you and we look forward to serving you!

R
RJ Johnson · 3 reviews · Verified · Experienced 2026-05-18 ·

Ham made the old fashioned way

Ham made the old fashioned way, very good. This company produce great product, great customer service . The ham worth every penny it cost. I trust the ingredients.

Reply from Burgers' Smokehouse2026-05-19

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating. If you have any comments or suggestions regarding the improvement of our products, please let us know. Thanks again!

D
David. · 3 reviews · Experienced 2026-05-11 ·

Ordered bacon sampler.fast…

Ordered bacon sampler.fast shipping.bacon okay.step above supermarket bacon.no one will confuse this bacon with an artisan type bacon such as Benton’s.pecan wood smoked was shredded.not sliced or packaged properly.overall just ok.

Reply from Burgers' Smokehouse2026-05-19

Thank you for leaving a review with us. We greatly appreciate any feedback and will look forward to serving you again soon. If you have concerns regarding the condition of a product we recommend contacting our service team at 800-705-2323 or by email at [email protected] We hope to provide you with a 5 star experience in the future!

W
William Moore · 2 reviews · Verified · Experienced 2026-05-06 ·

Great tasting country ham steaks

Great tasting country ham steaks. Good value. Arrived fast.

Reply from Burgers' Smokehouse2026-05-18

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know. We look forward to serving you! Thanks again!

S
Susan Ottery · 6 reviews · Verified · Experienced 2026-05-08 ·

The website was pretty easy to…

The website was pretty easy to navigate. I also had one of your catalogs you had sent from a previous order and that made it really easy to find what I wanted and to compare different items.

Reply from Burgers' Smokehouse2026-05-18

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating. We are here to serve you so if there is anything else we can help you with, please let us know. Thanks again

R
Rick Gundy · 3 reviews · Verified · Experienced 2026-05-01 ·

Products were well packaged for transit…

Products were well packaged for transit and arrived in a timely manner. The items that we have eaten so far have been delicious and well made.

Reply from Burgers' Smokehouse2026-05-18

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating. We highly value your feedback, and if there is anything we can do to improve your experience, please let us know. Thank you and we look forward to serving you!

C
CHRIS WHITNEY · 2 reviews · Verified · Experienced 2026-04-30 ·

the ham steaks were to salty to eat…

the ham steaks were to salty to eat even after washing them with water before cooking. But all their other products are delicious esp. the smoked link sausages.

Reply from Burgers' Smokehouse2026-05-18

Thank you for taking the time to leave a review with us. We appreciate any feedback, and will look forward to serving you again soon! The Country Ham Cuts you ordered are a salt cured product. If you found them too salty, we'd recommend trying our City Ham Cuts as the salt content will be much lower with a moist cured ham. We hope to provide you with a 5 star experience in the future!

L
Lee Souleleles · 4 reviews · Verified · Experienced 2026-05-04 ·

The Tennessee Country Ham is just as I…

The Tennessee Country Ham is just as I remembered... My Grandma Bonnie's preferred brand... And the bacon, so much better than what I can find in the store here in California! Thanks so much!

Reply from Burgers' Smokehouse2026-05-12

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating. We are here to serve you so if there is anything else we can help you with, please let us know. Thanks again

S
Steve Obarski · 3 reviews · Verified · Experienced 2025-11-04 ·

I have used this company for many years…

I have used this company for many years in buying my smoked meats. No better hams turkeys or any other products than what they have.

Reply from Burgers' Smokehouse2026-05-12

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know. We look forward to serving you! Thanks again!

K
Ken Griffith · 1 review · Verified · Experienced 2026-04-30 ·

Awesome

Awesome! Just what I have been searching for.

Reply from Burgers' Smokehouse2026-05-12

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating. If you have any comments or suggestions regarding the improvement of our products, please let us know. Thanks again!

D
David Viets · 2 reviews · Verified · Experienced 2026-05-05 ·

They had the merchandise I was looking…

They had the merchandise I was looking for at a reasonable price and delivered it as promised.

Reply from Burgers' Smokehouse2026-05-12

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating. We highly value your feedback, and if there is anything we can do to improve your experience, please let us know. Thank you and we look forward to serving you!

I
Irene Lopez · 6 reviews · Verified · Experienced 2026-04-25 ·

Quality of the product is never in…

Quality of the product is never in doubt, which makes this an excellent choice for family functions.

Reply from Burgers' Smokehouse2026-05-08

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know. We look forward to serving you! Thanks again!

S
Sue Duck · 11 reviews · Verified · Experienced 2026-05-02 ·

Burgers Smokehouse

Nice website, easy to order. Product came well packaged. Fast shipping

Reply from Burgers' Smokehouse2026-05-08

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating. If you have any comments or suggestions regarding the improvement of our products, please let us know. Thanks again!

C
Cole Neill · 3 reviews · Verified · Experienced 2026-05-02 ·

Love Me Some Ham!

Easy selection on website. Friendly customer service. Quick shipping and delivery- kept very cold, as desired! Beautiful cuts- can't wait to try.

Reply from Burgers' Smokehouse2026-05-07

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating. We highly value your feedback, and if there is anything we can do to improve your experience, please let us know. Thank you and we look forward to serving you!

V
VANCE TAYLOR · 1 review · Verified · Experienced 2026-05-01 ·

Don't know yet

Don't know yet. Order not received.

Reply from Burgers' Smokehouse2026-05-06

Thank you for leaving a review with us. We appreciate any feedback, and will look forward to hearing from you again soon. Review invitations do not expire so you can hold onto them until you've had a chance to receive the order or even utilize the products if you'd prefer. If you'd like to check on the status of an order you can contact our service team at 800-705-2323 or by email at [email protected] We hope to provide you with a 5 star experience in the future!

B
Bea Cuz · 8 reviews · Verified · Experienced 2026-05-02 ·

Always great

Always great. Excellent products, prompt delivery.

Reply from Burgers' Smokehouse2026-05-07

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating. We are here to serve you so if there is anything else we can help you with, please let us know. Thanks again

b
brad schloemann · 1 review · Verified · Experienced 2026-05-01 ·

Bret Wasser was very helpful in…

Bret Wasser was very helpful in verifying my order

Reply from Burgers' Smokehouse2026-05-06

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating. If you have any comments or suggestions regarding the improvement of our products, please let us know. Thanks again!