Burgers' Smokehouse (smokehouse.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Ham made the old fashioned way, very good. This company produce great product, great customer service . The ham worth every penny it cost. I trust the ingredients.
Reply from Burgers' Smokehouse2026-05-19
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
D
David. · 3 reviews · Experienced 2026-05-11 ·
★★★★★
Ordered bacon sampler.fast…
Ordered bacon sampler.fast shipping.bacon okay.step above supermarket bacon.no one will confuse this bacon with an artisan type bacon such as Benton’s.pecan wood smoked was shredded.not sliced or packaged properly.overall just ok.
Reply from Burgers' Smokehouse2026-05-19
Thank you for leaving a review with us. We greatly appreciate any feedback and will look forward to serving you again soon.
If you have concerns regarding the condition of a product we recommend contacting our service team at 800-705-2323 or by email at [email protected]
We hope to provide you with a 5 star experience in the future!
W
William Moore · 2 reviews · Verified · Experienced 2026-05-06 ·
★★★★★
Great tasting country ham steaks
Great tasting country ham steaks. Good value. Arrived fast.
Reply from Burgers' Smokehouse2026-05-18
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
The website was pretty easy to navigate. I also had one of your catalogs you had sent from a previous order and that made it really easy to find what I wanted and to compare different items.
Reply from Burgers' Smokehouse2026-05-18
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Products were well packaged for transit and arrived in a timely manner. The items that we have eaten so far have been delicious and well made.
Reply from Burgers' Smokehouse2026-05-18
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
the ham steaks were to salty to eat even after washing them with water before cooking.
But all their other products are delicious esp. the smoked link sausages.
Reply from Burgers' Smokehouse2026-05-18
Thank you for taking the time to leave a review with us. We appreciate any feedback, and will look forward to serving you again soon!
The Country Ham Cuts you ordered are a salt cured product. If you found them too salty, we'd recommend trying our City Ham Cuts as the salt content will be much lower with a moist cured ham.
We hope to provide you with a 5 star experience in the future!
The Tennessee Country Ham is just as I remembered... My Grandma Bonnie's preferred brand... And the bacon, so much better than what I can find in the store here in California! Thanks so much!
Reply from Burgers' Smokehouse2026-05-12
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
I have used this company for many years in buying my smoked meats. No better hams turkeys or any other products than what they have.
Reply from Burgers' Smokehouse2026-05-12
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
They had the merchandise I was looking for at a reasonable price and delivered it as promised.
Reply from Burgers' Smokehouse2026-05-12
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Quality of the product is never in doubt, which makes this an excellent choice for family functions.
Reply from Burgers' Smokehouse2026-05-08
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
Nice website, easy to order. Product came well packaged. Fast shipping
Reply from Burgers' Smokehouse2026-05-08
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
Easy selection on website. Friendly customer service. Quick shipping and delivery- kept very cold, as desired! Beautiful cuts- can't wait to try.
Reply from Burgers' Smokehouse2026-05-07
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Thank you for leaving a review with us. We appreciate any feedback, and will look forward to hearing from you again soon.
Review invitations do not expire so you can hold onto them until you've had a chance to receive the order or even utilize the products if you'd prefer. If you'd like to check on the status of an order you can contact our service team at 800-705-2323 or by email at [email protected]
We hope to provide you with a 5 star experience in the future!
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Bret Wasser was very helpful in verifying my order
Reply from Burgers' Smokehouse2026-05-06
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!