Burgers' Smokehouse (smokehouse.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Great quality and prompt service. Product tastes great
Reply from Burgers' Smokehouse2026-04-14
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
I’ve ordered a number of times over the years from Burgers’ Smokehouse, and am always happy with what I receive. Their products are excellent! I highly recommend them!
Reply from Burgers' Smokehouse2026-04-14
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Thank you for taking the time to leave a review with us. We appreciate the feedback, and will look forward to hearing you from you again soon.
Orders placed after shipping has closed on Wednesday are routed to ship the following Monday. This is because UPS will leave them sitting in an uncooled warehouse over the weekend, resulting in extended transit that risks the safety of some products during warmer weather.
If needing an order by a specific date, we recommend contacting our service team by phone at 800-705-2323 so they can see if you'll need to upgrade shipping to get it to you sooner.
We hope to provide you with a 5 star experience in the future!
I have ordered multiple products many times and have never been disappointed. First rate quality every time!
Reply from Burgers' Smokehouse2026-04-15
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Easy ordering. I like the way the website is set up.
Reply from Burgers' Smokehouse2026-04-15
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
The ordering was easy, the product is always very tasty!
Reply from Burgers' Smokehouse2026-04-14
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
Great, as always! Burgers has a unique product that is truly delicious. If you think you don't like country ham, you've never tasted thirs.
Reply from Burgers' Smokehouse2026-04-13
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
J
Jennifer · 1 review · Verified · Experienced 2026-04-01 ·
★★★★★
I was concerned about the delivery…
I was concerned about the delivery timing. I called and spoke to a very nice gentleman that took his time explaining all the shipping information I needed.
I was concerned that the largest size wouldn't be enough to feed 12 people. It was plenty and it was juicy and delicious! It was a very good experience.
Reply from Burgers' Smokehouse2026-04-13
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
L
Lisa C. · 5 reviews · Verified · Experienced 2026-04-07 ·
★★★★★
Ordering was a breeze
Ordering was a breeze! I am a repeat customer of Burgers, have been for years. When Burgers’ has a sale I jump on it. I enjoy their food products and trust their care and attention to detail. They also ship very quickly. I appreciate that they keep me updated on my order progress and ask me how it went. It’s the little things that matter.
Reply from Burgers' Smokehouse2026-04-13
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
J
Jay B. · 1 review · Verified · Experienced 2026-04-07 ·
★★★★★
Great product,great delivery.
UPS showed up within the time window and left the package by our front door.
Reply from Burgers' Smokehouse2026-04-13
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
M
MATTHEW · 3 reviews · Verified · Experienced 2026-04-07 ·
★★★★★
We love the products we buy at Burgers
We love the products we buy at Burgers, especially the country ham. Shopping online was easy and the shipping was fast. Received the items in 2 days.
Reply from Burgers' Smokehouse2026-04-13
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
I’ve been eating and gifting your products for decades. They’re the best of their kind. I recommend your meat products without reservation. CS
Reply from Burgers' Smokehouse2026-04-13
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
I ordered 18 of the breakfast sausage just to try them out. I'm unable to find this type of sausage anywhere here in Maine, well at least in my town anyway.
I was very surprised at how quickly my order arrived.
I open up the package as quickly as I could. They were exactly what I've been looking for. I put 2 sausages aside for supper and froze the rest.
The sausages taste exactly how I had hoped they would. I will be a repeat customer for sure.
Thank you
John Chattley
Reply from Burgers' Smokehouse2026-04-10
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
I bought a bone-in spiral sliced City Ham for Easter and it was so flavorful. The glaze was very tasty and easy to apply in the last few minutes. I’m enjoying the leftovers immensely! I’m freezing the bone for split pea soup.
Reply from Burgers' Smokehouse2026-04-10
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
T
Thomas · 4 reviews · Verified · Experienced 2026-03-30 ·
★★★★★
More than we expected in quality and service.
More than we expected in quality and service.
It was exactly what we hoped we would get.
Reply from Burgers' Smokehouse2026-04-13
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again