Snap Mailbox (snapmailbox.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.
Snap Mailbox offers everything we need for receiving and processing our business mail and packages. Quessy has always been very helpful with any questions or issues I’ve had. Highly recommended!
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
What a great company. Even though I could not stay with them they were abover all things very customer centric and integral. I would do business with them no problem. A trusted company.
Hello Spencer, Thank you for sharing your concerns. We truly understand how stressful an unexpected charge can feel. We want to assure you that we’re committed to resolving this with you as smoothly as possible. After reviewing your account, we found that the $149.95 charge was generated because several subscription payments had failed over the past few months. Since your subscription had not been canceled, the system processed the accumulated balance along with the current cycle. The subscription itself was created on our website, and charges only continue while the account remains active. We also checked our records and didn’t find any previous contact from you before this review, but we’re glad you recently reached out yesterday. Our team responded right away and is currently waiting for your reply so we can finalize your cancellation request and review the refund options available to you. Your experience is important to us, and we’re committed to making sure you feel supported and taken care of throughout this process. If there’s anything more we can clarify or help with, please let us know — we’re here and ready to assist. Please reply to our email or contact us through our support page — we’re here and ready to help. Thank you again for giving us the chance to address this.
company is easy to work with and has the features that we need/want for our business.
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Every time I've needed to contact customer service, they have been 1) a real-live person, rare these days; 2) quick to respond; and 3) willing to go out of their way to help me. This time a check had auto-processed for deposit, but I realized that the deposit account had been closed as we were changing over banks. SMB went out of their way to determine that the check had had not yet left the building, go get it, and hold it until I could provide new banking info.
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Snap Mailbox I have been using since 2021 or 2022 its great services providers. when we have any query we get reply within few minutes via email. they should launch their android app it would help to boost the services. Over all services is very good.
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Simple in-house CMRA form approval, especially for non-US citizens like me.
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Excellent customer service, always quick to help!
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Great customer service, very knowledgeable information, 5 STARS
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
really knocked it out the park for me in terms of customer service, wasnt able to fix the billing but found a solution that helped with a critical issue that solved my immediate need
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
I just want to thank Quessy from the SnapMailbox team for the awesome support she provided. I had some issues (totally on my side, not SnapMailbox's fault), and she helped me out super fast and handled everything really well. She gave me peace of mind and let me relax while waiting for the fix. She’s still checking in on my case every day — that kind of support means a lot. Honestly, nothing less than a 10/10 review for Quessy, and for the whole team as well. They’re always ready to help, and I really appreciate that. I highly recommend this mailbox service — they go above and beyond, even doing things they don’t have to. Much appreciated, thank you!
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Quessy helped me with my query promptly, friendly, professionally, respectfully, and kindly. It was one of the most effective customer services I've had this year. Thanks a lot! And Kudos for Quessy!
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
This company will assists you in doing any types of mail managing plans, and they charge a cheap price for doing so.
Thank you so much for your precious feedback! Your input means a lot to us, and we are truly grateful for the time you took to participate in the survey. We are committed to delivering a service that exceeds your expectations, and we would love to hear your thoughts on how we can elevate the survey to a 5-star level. Your feedback is incredibly important to us, and we are dedicated to ensuring your experience is exceptional. Please respond to this message with any additional thoughts or suggestions you may have. Thank you once again for your time and valuable input!
I am very pleased I have this service Available,Mike was very helpful with all the verification process and overall I'm satisfied and glad I can use my address now Thank you🙏
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
I absolutely love how helpful they are. They walk you through every step and make sure you get your mail. I love their services for my organization and their customer service is top notch. I for one got to work with "Mike" recently and he was really great! I recommend Snap Mailbox , you'll appreciate it too!
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Mike is a great worker He helped me through the verification process I'm very satisfied Thank you! 🙏
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Excellent customer support, and good service.
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
The service was amazing .Mike help me a lot.
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Great job and fast. Helpful
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Thank you for the excellent customer service. I feel prepared and had all of my questions answered. Thank you again!
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Hi there! I'm new to this kind of service, so I really appreciated the clear guidance and patience from Quessy, one of the Snap Mailbox representatives. Highly recommend! 😊
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
62 reviews matching