Men's Polo Shirts,Shirts,Suits,Shorts and Trousers with Business & Casual
Written by the business, not verified by us.Snullo (snullo.com) has a 3.8 out of 5 rating on OK.one, based on 87 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 28% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Many buyers frequently mention that the clothing features trendy patterns, comfortable fabrics, and a truly stylish look that stands out for various occasions. Consumers also deeply appreciate the helpful customer service team, noting that support responds quickly to assist with sizing issues and makes exchanges exceptionally smooth. However, some reviewers were not happy with product quality, reporting that delivered items differed significantly from online photographs and felt cheaply made of inferior materials. A number of individuals additionally experienced frustrating delivery delays, very long waiting times, and significant difficulties when attempting to obtain proper refunds for unwanted orders.
Auto-generated from all reviews of this business. For reference only.The first order came and I loved the shirt. Perfect fit. The second order placed a few days after the first order, never came. Tracking indicated it was seized by the USPS for counterfeit postage. Their shipping agent in the states is corrupt. I have reached out to snullo to give them a chance to make it right. I’ll update the review as it progresses to resolution.
if there was an option to put 0 stars i would, this ‘brand’ (if you can even call it that) has scammed me and my partner into thinking that we were receiving this nice hoodie and sweatpants set just to receive pieces of polyester with designs PRINTED (not stitched/hand drawn etc). how is this even legal to be selling customers something completely different to the pictures and 100 fake reviews ,,
Don't buy!! Cheap polyester not cotton and the design in Pic is jist printed on and not actual patchwork or accessories on clothing. Cheap and ai generated pics on website
Fast shipping. Great customer service. Loved the jacket!!
I had such a great experience with Snullo. ! ordered a few items that ended up being the wrong size, and their exchange process was incredibly easy and stress-free. The customer service team was quick to respond, friendly, and went above and beyond to make sure I got the right fit.
I must say, i was really surprised with the quality and the customer service, very kind and friendly. would definitely buy from here again
SCAM – AVOID THIS STORE The product does NOT match the photos or description. Pants are extremely tight and badly cut. Customer service keeps pushing exchanges and partial refunds instead of a full refund. They refuse to cover return shipping even though the item is misleading. Very unprofessional and dishonest. I will never shop here again. I would not recommend this store. Be very careful before ordering – what you receive may look nothing like the pictures, and getting a proper refund is unnecessarily difficult.
I ordered a hoodie on the 20th of November and it’s still isn’t here. I’ve tried getting ahold of whoever I need to and I got a email today saying my necklace was stuck in costumes? I ordered a hoodie tho. I spent $$$ on this hoodie and I expected to get it with in maybe a week or so. But nope, I’m being yanked around and being made a fool. Very, very unsatisfied!!!! 120% don’t recommend!!!! STAY AWAY FROM THEM
Avoid! I ordered SNUOXN13729 mens sequined shirt in 3xl. it would not fit a child; length or width. The only way to try and organise a return is through supportsnullo.com email. Been 3 days now and no reply, no phone number, formgen, no live chat no way of sorting a return and refund. Just emails being ignored.
Thank you for your feedback, and we’re very sorry to hear about your experience with the sizing of the shirt. We would like to clarify that **our customer support team has been in active communication with you since December 2nd**, and we are committed to assisting you with your return and refund as quickly as possible. We never ignore customer emails, and we apologize if our responses did not reach you promptly or were overlooked. Regarding the sizing issue, we understand how frustrating it can be when an item does not meet expectations. We are already reviewing this product’s measurements to ensure greater accuracy for future customers. Please rest assured that we take customer satisfaction very seriously and that we are here to resolve this for you. If you could kindly check your inbox (including spam/junk folders), you should find our previous messages. You may also reply again and we will prioritise your case immediately. Thank you for giving us the opportunity to put this right. Sincerely, The Snullo.com Team
Great stuff. Nice and stylish. I love the fabric. Seriously recommend. Xoxo
I’m really impressed with this Men’s Elegant Sequined Long Sleeve Top. The quality is amazing, the material feels comfortable. It catches the light beautifully without feeling over the top, making it perfect for nights out, or anywhere you want to stand out in a classy way. Highly recommend for anyone wanting something unique, bold, and elegant!
I made the mistake of ordering from this company again having received a 50% refund on my previous order. This time I purchased a pre order item , SNUZWH69855, on the 6th of November and I decided I didn’t want the item as I don’t think it will suit me. Checked their website site on the 21st of November and it was still showing as a pre order item so I asked to cancel it for a refund. No reply, so I emailed again on the 23rd having noted that the item was no longer showing as pre order. No reply. Their site says they will respond in 24 hours but haven’t. Now just had an email on the 25th to say it has shipped!!! I suspect I will get an email from Snullo now to say they can’t cancel it as it’s shipped. I have looked at the tracking details and that says the process started on the 15th of November, at least 6 day before, while the item was still saying pre sale so not available. Not sure they could confirm when it would be available but why would you start the tracking a week before the pre sale item shows as available, I can’t think of a logical answer to that one. I know it’s my own fault ! But I suspect when I ask to return it, it will be 30% refund offered, followed by 50% as the postage costs to return it to china will be a lot!!! I shall definitely be blocking this company from my socials and will update when I hear anything. I popped the order number in just to ensure they can find my details so we shall see…. UPDATE: well they have provided a response on a short jacket which I know has shipped but is a totally different order number to the one I gave them so really glad they took the time to look. Also the short jacket was never on pre sale and shipped fairly quickly, just waiting for it to arrive as it is showing in my country now. I did get an email yesterday after I left my review, as expected, however they said they were going to intercept the package as it hadn’t left and process my refund??? So who knows where I am apart from customer service who are not looking at my correct order, cane be bothered or are just lying? Sad because as they say, I have ordered before in their response to me, unlike any of the 5 star reviews left, none of whom who have taken the time to become verified with trust pilot !
Dear Sir, Thank you for sharing your detailed feedback, and we’re truly sorry for the frustration this situation has caused — we completely understand why you’re upset. After reviewing your order history, we can see that you’ve supported us multiple times, and we genuinely appreciate that. Regarding your most recent order, we’d like to clarify what happened: Your item “Men's Fashion Short Jacket” was part of a new production batch, and it was completed earlier than expected. Unfortunately, due to an internal oversight, the “pre-order” label on the product page wasn’t removed in time, even though the item was already finished and ready to ship. This created the misunderstanding that the item was still in pre-order status when you requested the cancellation. We truly apologize for this mistake — it was on our end, not yours. Since the item had already entered the shipping process when your cancellation request was received, we weren’t able to stop the shipment. However, we want to assure you that we will support you from here. If you still wish to return the item once it arrives, our team will work with you to find the best solution. We also take your concerns about response time very seriously. Your messages should have been answered sooner, and we are already reviewing our internal communication processes to prevent delays like this from happening again. Thank you again for your patience and for giving us multiple chances in the past — we truly value customers like you. Please feel free to reach out directly with your order number, and we’ll assist you as a priority.
I placed an order and paid. Nothing happened for a month. When I finally wrote an email, they told me I'd be refunded. Are these the actions of a professional company?
Absolutely love this brown leather jacket! The quality is top-notch - soft, durable leather with that perfect, timeless look. Definitely a standout piece - Dressy or Casual it will fit the occasion. Highly recommend to anyone looking for a multiple occasions. Great Buy
I am happy with the transaction. Products looks the same like on the Foto. Easy ordering process and a helpful customer support.
Scam just something cheap you would get from Shen, nothing’s as it looks in the pictures just cheap 2-D print on shipping takes forever way longer than advertised
The product is very nice quality material and the shipping was in time. Also the supporting help for my mistake was very helpful. Thank you very much!!!
Both cool, fun and nice selection of clothes, ordered a shirt that I liked, was a bit smaller than I expected but the support answer quickly and sent me a new one, great experience!
Snullo for the win. In all honesty, I was very nervous about placing an order as I couldn’t find much info on the company. Now I am a believer. There are so many unique and trendy items to choose from. I for one will definitely be ordering much more in the near future.
Snullo is very trendy and offers a special and original style like I like. O ordered a great product which happened to be too small for me, i sent them a mail toblet them know and they reply to me the same day and offer a replacement set . I can say they have a great customer service after buying.
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