Softastrd (softastrd.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 88% of negative reviews; 100 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
G
Gianni · 1 review · Experienced 2026-08-03 ·
★★★★★
Fast, professional, and truly helpful customer support
I purchased Adobe Acrobat Pro DC 2019 a few months ago from SoftAstrd. After updating to Windows 11, my version was no longer compatible with the operating system. Even though some time had passed since my purchase, I contacted SoftAstrd’s customer support to ask for help.
They replied within minutes, with kindness and professionalism, and immediately provided the solution to my issue.
Excellent experience: fast, knowledgeable, and helpful service.
I definitely recommend SoftAstrd.
G
Giuseppi · 1 review · Experienced 2026-08-01 ·
★★★★★
Thanks
Thanks. Great deal. Everything was really easy.
U
US · 49 reviews · Experienced 2026-08-02 ·
★★★★★
I have bought the MS office today
I have bought the MS office today, Initially there was some glitch to install . Once I sent the e mail ,The team immediately responded me then provided me full support through what's app. So Dedicated and supportive staff member . I have successfully installed on my computer . very very pleased . I would highly recommend any one to buy from Softastrd
s
steve · 1 review · Experienced 2026-08-01 ·
★★★★★
Fast service and competitive prices
Fast service and competitive prices, clear explanations of how to proceed.
Our experience very positive, excellent products at truly incredible prices , their assistance is immediate as needed.
F
Federica · 2 reviews · Experienced 2026-07-23 ·
★★★★★
Excellent
I had an excellent experience purchasing the Microsoft Office 2024 lifetime license. The ordering process was quick and straightforward, and everything went smoothly from start to finish.
Immediately after completing the purchase, I received a clear email with detailed installation instructions and the product key. The activation process was simple, and the software installed and worked perfectly.
Fast delivery, clear communication, and exactly what was promised. I would definitely recommend this service to anyone looking for a reliable way to purchase a license
A
Alessandro Dal Re · 7 reviews · Experienced 2026-07-20 ·
★★★★★
Everything works perfect
Everything works perfect , I initially had issues with my outlook…. But everything was solved once I reboot the PC.
The software can be downloaded from the official website by logging into your account. Everything is working properly. Despite an initial issue with the licence management, which later turned out to have been caused by an error on my computer during the software installation process, I reinstalled the software and everything now works correctly.
The support staff were helpful and responded promptly to my requests, assisting me in finding a solution.
Compared with a previous experience, when the replies were not immediate but were still received by the following day, on this occasion they responded within just a few minutes and were extremely courteous.
J
John Davies · 1 review · Experienced 2026-07-08 ·
★★★★★
I purchased Microsoft Office 2024 from…
I purchased Microsoft Office 2024 from softastrd. Unfortunately it will not run and softastrd customer services were absolutely no help. Therefore I am now going to purchase Office 2024 from a reliable source.
Reply from Softastrd2026-07-11
Hello
you have received support by email at the same day. you had all what you need on the email , the download link , the key and the guide to follow
F
Francisco Calvo Redruello · 4 reviews · Experienced 2026-07-03 ·
★★★★★
Genial all ok
P
Pere Torres · 2 reviews · Experienced 2026-07-02 ·
★★★★★
Easy and fast!
Easy and fast!
Nice customer service and unbeatable price.
Super, fantastic, fast, recommended
5stars for ever
M
Metalion · 3 reviews · Experienced 2026-06-29 ·
★★★★★
Everything perfect
Everything perfect, as always!
5 stars. 10 points.
P
Pat Bub · 1 review · Experienced 2026-06-29 ·
★★★★★
Adobe Is not working
Adobe Is not working. I send an email with picture and they send me a new KEY that Is not working again.
Reply from Softastrd2026-08-02
Salve, ci scusiamo per l'inconveniente. Vi preghiamo di contattarci all'indirizzo [email protected] per risolvere il problema. Grazie.
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francesco vigliotti · 1 review · Experienced 2026-06-23 ·
★★★★★
Don't buy
Every 2 Days the annual license for adobe apps stop to work. I have to email the assistance and wait to ask a new key
D
Daniel Pradana · 1 review · Experienced 2026-06-28 ·
★★★★★
Fast and convenient service
A
Andrea · 1 review · Experienced 2026-06-17 ·
★★★★★
Extremely disappointed with the…
Terrible experience. I purchased an Adobe Creative Cloud license (order AS62932) that immediately caused my personal Adobe account to be suspended for suspicious activity following their forced team configurations. I have never been able to use the license I paid for, and as of today, I am still unable to work or access my own data, causing me significant professional damage.
Their service model relies on constantly moving users between different 'teams' to activate the license, which is clearly the trigger for Adobe's security blocks on my account. Despite my repeated attempts to explain this, they refuse to acknowledge the correlation, offer no solution other than creating new accounts—which would mean abandoning all my existing files—and continue to deny my refund request in direct violation of their own return policy. Dealing with them has been a complete waste of time and money. Very unprofessional—avoid at all costs.
Reply from Softastrd2026-08-02
Salve, ci scusiamo per l'inconveniente. Vi preghiamo di contattarci all'indirizzo [email protected] per risolvere il problema. Grazie.
Reliable seller, quick, precise and professional. The product works perfectly, the price was excellent.
M
Manuel Rosso · 4 reviews · Experienced 2026-06-21 ·
★★★★★
A very positive experience
A very positive experience. I purchased an Office 2024 license for Mac and an Adobe Acrobat 2020 license for Windows at a very low price. I also had the opportunity to test the seller's customer support, which responded quickly and resolved my issue. So, I gave it a thumbs up.