SonderMind (sondermind.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
J
Jennifer Anderson · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
She is a good listener
She is a good listener. Gives good advice and recommendations. Along with homework to do. Comes up with solutions for problems. Easy to get along with.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
T
Tony · 1 review · Verified · Experienced 2026-07-22 ·
★★★★★
Compassionate Counselor
She was very considerate of my recent loss and how that would be more important than strictly sticking to the treatment plan.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Kari is a good listener and ensures that she understands what I am trying to say. She is very respectful of our feelings and concerns. She helps guide us to see beyond the surface issues
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Kathy has been extremely helpful in helping me understand why and how my thoughts, feelings and behaviors are
intricately linked, especially as it pertains to my life experience. I feel more empowered knowing I have the power and ability to control my thoughts and can change them in a way that serves me better. I have appreciated her expertise and look forward to understanding more about the process.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
F
Francis · 1 review · Verified · Experienced 2026-07-23 ·
★★★★★
I connect with Jennifer and feel safe…
I connect with Jennifer and feel safe and understood!!
I was able to share some very painful experiences and fell that I was understood and cared for!!
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Doc Dennis is amazing. Flexible when I'm pressed on time and I genuinely feel he has my best interest at stake. I've grown with his therapy and understand myself and the ever changing uncontrollable factors.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Our relationship is building. I feel very comfortable sharing my thoughts with Sonya. She is providing me with the tools I need to get a handle on things. It’s my responsibility to practice with the those tools.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
It is very convenient for my schedule to do virtual visits. My provider explains everything clearly to me and makes sure to answer any questions I may have.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Haven't had appointment yet. The online system is terrible. Never able to register online. System froze every time. Had to call customer service to get registered.
Reply from SonderMind2026-07-24
We appreciate your feedback and are committed to providing the best patient care. If you have had a negative experience with our practice, please contact us via https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
C
Carl · 1 review · Verified · Experienced 2026-07-22 ·
★★★★★
Jonathan is great
Jonathan is great, he listens and provides insightful feedback and suggestions. He is personable, professional, and humorous at the appropriate times. Highly recommend.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I finally met with someone i feel comfortable speaking to. Someone like me who understands what it's like growing up in the USA. And not some foreigner who has no clue and just wants to prescribe drugs.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
On the first session alone Sandy’s perspective helped me navigate my thoughts in a much needed direction. I’m grateful and can’t wait for my next session.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
D
Deborah · 9 reviews · Experienced 2026-07-21 ·
★★★★★
i love my therapist but sondermind…
i love my therapist but sondermind billing department is incompetent or shady stating nonpayment when i just checked all the claims with my insurance and they have all been paid. can’t talk with a human. placed on terminal hold for long periods then they hang up instead of answering. i’m going to have to leave my counselor because the company claims nonpayment when they have been paid
Reply from SonderMind2026-07-24
We appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. We would love the opportunity to discuss and resolve your issue. Please keep an eye out for an email from TrustPilot requesting your information so that we may investigate this further.
Lisa and I are making incredible progress in my therapy sessions. It’s very valuable to me to receive this care. I highly recommend my therapist Lisa Longo, from Naples, Florida. Every time we meet I feel that a lot of progress has been achieved. I feel comfortable talking with her about anything. I hope to be able to have continued care with her for a long time in the foreseeable future. Thank you immensely.
Reply from SonderMind2026-07-24
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!