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Health & Medical

SonderMind

63 reviews

4.663 reviews
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About SonderMind

Data updated
Website
sondermind.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
100% (5/5)
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Is SonderMind legit?

SonderMind (sondermind.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

q
quintin kellogg · 2 reviews · Verified · Experienced 2026-08-03 ·

Met the perfect therapist. There are many to choose find the right one for you!!

Professionalism, humor, change. There are a lot of therapist to choose from, find the right one for you. I did!

J
James G · 3 reviews · Verified · Experienced 2026-08-04 ·

good conversation

good conversation, good insights to work on.

K
Kim · 1 review · Verified · Experienced 2026-07-29 ·

Lucinda really listens and reminds me…

Lucinda really listens and reminds me of things that I had forgotten about. Although I experience technical issues with audio/video, Being able to use the phone very convenient.

C
Crandall · 1 review · Verified · Experienced 2026-08-02 ·

Good discussion and helpful advice

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

L
LILLIAN · 1 review · Verified · Experienced 2026-07-28 ·

My Doctor listens to me and try hard to…

My Doctor listens to me and try hard to get me in a better place in my life

J
Julie · 1 review · Verified · Experienced 2026-07-31 ·

Anitta listens well

Anitta listens well, is supportive and easy to talk to.

T
TJ Dennis · 1 review · Verified · Experienced 2026-08-03 ·

Great listener

My provider is very attentive and actually reviews notes. He makes me feel heard instead of rushing through sessions.

S
Shirley Howard · 2 reviews · Verified · Experienced 2026-08-03 ·

Tammany listens to me and understands…

Tammany listens to me and understands what I am saying.

M
Marci Davidman · 2 reviews · Verified · Experienced 2026-07-31 ·

Lisa

Lisa is amazing.

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

S
Steven · 4 reviews · Verified · Experienced 2026-07-30 ·

Thoughtful, patient and useful feedback.

Listened to all I said but worked to keep me on track. Evaluated how things were going currently. Also provided both feedback and continuing things to work on.

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

H
Holly Swanson · 2 reviews · Verified · Experienced 2026-08-02 ·

Liz is Great

Liz is great. Really helping me with my issues

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

H
Herbert · 1 review · Verified · Experienced 2026-07-29 ·

I gave this rate because they ten to…

I gave this rate because they listen to the client.

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

G
GENTRY · 1 review · Verified · Experienced 2026-08-01 ·

Dr. Brown

Dr. Brown has been doing a great job identifying and helping me navigate my traumas.

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

K
Kaiser Permanente Customer · 1 review · Experienced 2026-08-02 ·

Overwhelming Search Experience and Technical Issues

I was comparing therapy options through my Kaiser account. At first, I was excited because there seemed to be a lot of therapists available. However, the large number of options quickly became overwhelming, and I found myself wishing there were better filters to narrow down the results. I was specifically looking to book an in-person therapist, but the platform felt heavily geared toward online appointments. When I entered my ZIP code to search, the website repeatedly malfunctioned and only displayed the homepage in the search results. It appeared to be a technical bug, and refreshing or trying again didn’t fix it. Because my situation felt urgent, this was especially frustrating. I called SonderMind for help but wasn’t able to get the assistance I needed, and I couldn’t find an email or way to report this specific technical issue. In the end, I left the platform and used Rula instead. The experience was much smoother, and I was able to find and book an in-person therapist in less than 10 minutes. I think SonderMind has potential, but improving the search filters, fixing bugs, making it easier to find in-person providers, and offering a better way to report technical issues would make a significant difference.

Reply from SonderMind2026-08-03

Hi there, thank you for taking the time to leave your honest feedback. In the future, you can also call our Care Coordination team at (888) 966-1665, who can help set you up with a provider who fits your needs.

D
David · 3 reviews · Verified · Experienced 2026-07-31 ·

Jo-Ann cares!!!

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

B
BRANDI · 1 review · Verified · Experienced 2026-07-29 ·

Great Service

My experience so is very good.

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

N
Nehje · 1 review · Verified · Experienced 2026-07-29 ·

Deep Listening

Dr. York listens deeply and offers constructive exercises to instill a more attentive engagement with one's daily mental health...

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

S
Sherry · 1 review · Verified · Experienced 2026-07-30 ·

She listen and helps me to get on the…

She listen and helps me to get on the right track with my meds

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

S
Shirley Hale · 6 reviews · Verified · Experienced 2026-07-30 ·

The sessions just keep getting better…

The sessions just keep getting better and I actually feel allot better. Beginning to understand a few things about myself.

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!

M
Manning · 1 review · Verified · Experienced 2026-07-28 ·

My counselor just really listens to me…

My counselor just really listens to me and I always feel better when the session comes to an end. I also value her opinions.

Reply from SonderMind2026-08-03

Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!