Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
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Is Sopula legit?
Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information.
Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.
Auto-generated from all reviews of this business. For reference only.
I placed an order for ONE SHIRT (Order No. EZT92714) on July 21 and was expecting to receive it by August 2 as I have an event to attend and wanted to wear it. After a week of not receiving shipping or tracking info, I reached out using the customer service email address, and was informed that my order is going to be shipped out asap. If processing is estimated to take 1-3 days and shipping is estimated to take 7-8 days, why are there no updates? The ONE SHIRT I ordered still does not have shipping or tracking info attached to it, and after reading these reviews, I’m not even hopeful the ONE SHIRT I ordered will be of good quality or will actually be delivered at all. You guys are replying saying there’s a hold up with items being out of stock or due to “the holiday”; well communicate that to the customer prior to them leaving a review.
Reply from Sopula2025-08-01
Dear Takai，
Sorry to have kept you waiting! We sincerely apologize that the delivery time did not meet your expectations.
We have checked your order and your package has been created. We will send it to the service provider in first priority. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Best regards
Dear Jared melton，
We’re so appreciative of your review. Thank you for choosing us and for being such a valued customer. Your satisfaction is always our top priority, and we’re so glad you had a great experience!
Still waiting on my items to be shipped they do not tell you when they are being mailed out I’ve been waiting a week for tracking still no shipping
Reply from Sopula2025-08-01
Dear GODz,
I'm truly sorry to hear about your experience and want to sincerely apologize for any frustration or inconvenience caused. If you haven't received a tracking number for your order, please contact our customer service team directly at [email protected] and I will personally ensure your order is shipped as a priority.Thank you for your patience.
Best regards,
It is no bout my grandkids love your modern product.
1) The only glitch that I find frustrating is the delivery time. I believe it is way too long.
2) The guide of sizes. It is always best as a size chart to put actual sizes for youths instead of heights inches and centimeters. While that can be helpful due to the different individual measurements and body structures, it may be a good idea to ADD actual sizes. Example:
10-12=M…14-16=L…and then the actual measurements next to it.
Other than that it’s a great product!!
Janie Sanchez
Reply from Sopula2025-08-01
Dear Janie Sanchez,
We appreciate your feedback .Regarding shipping time, since the long transport distance, time will be more longer, please understand us. The size chart issue you mentioned, because we are Asian size, there will be a little difference.
Please be assured that your feedback is important to us and we’d love to hear them! We sincerely hope to have more opportunities to serve you and wish you all the best.
I got a reply from my review and followed up with an email to support asked for a refund with no response! I have ordered from multiple companies on the same day and I have received my order.. I want a refund!
Reply from Sopula2025-07-31
Dear Chakakhan Fowler,
I’m so sorry to hear about your experience, and I completely understand how upsetting this must be.Could you please provide your order number and any other relevant details so that I can immediately investigate this matter?I’ll review your order details right away and follow up with you shortly to assist you further.
Best regards,
I need my back to school clothes I looked on YouTube to see if this was a potential scam and everyone said it was everyone is saying you guys will run with peoples money ordered my back to school clothes 12 days my order ID is KMI18811 I really need to hear back and get my clothes for a better review.
Reply from Sopula2025-07-31
Dear Isaiah Dagobert,
We are sincerely sorry for the delay and inconvenience to you.
One of the items CP-185958-HWE-White-S you ordered was out of stock previously, which has led to the delay of the shipment.
Once all the items are ready for shipment, you package will be dispatched in first priority. You will receive a shipping notification email with the tracking number after your package has been sent out.
Your patience will be highly appreciated.
Best regards,
I ordered all the way back in June and my order still hasn't even arrived. I've reached out to their customer service email multiple times and still nothing. At this point. It's a scam
I ordered all the way back in June and my order still hasn't even arrived. I've reached out to their customer service email multiple times and still nothing. At this point. It's a scam. They'll tell you that your order is on the way but they're lying. DO NOT ORDER FROM THEM AT ALL.
LAT51072 is my order number and I will never order from this place again
Reply from Sopula2025-07-31
Dear Ghost,
I apologize firstly for the inconvenience of delivery brought you.
We understand your concern and can assure you of lawful operation of our company.This is international logistics, time will be more longer. We guarantee that all of our products must be sent out to our customers.
Could you please provide your order number and any other relevant details so that I can immediately investigate this matter?I’ll review your order details right away and follow up with you shortly to assist you further.
Best regards,
So it came exactly like it said it would, quality was a lil weird, the design looked smaller, like temu quality and it felt a little small on me, overall good website, might not order from there again but im happy it came.
Reply from Sopula2025-07-29
Dear Jacob Martinez,
Thank you for your support.We are sorry that the quality of the product did not meet your expectations.We are working hard to improve product quality to satisfy consumers.Your recommendation means a lot to us!
I ordered this shirt July 9th, its just now getting here on July 29th. i honestly thought i got scammed at first ngl. shirt is not what i expected, i would never order from these people again😂😂
Reply from Sopula2025-07-30
Dear Swifty Kid,
Thank you for your feedback. We're sorry the shipping wasn't on time and the shirt's quality didn't meet your expectations. Please reach out to us directly either via email at [email protected] . We look forward to discussing this with you in greater detail and rectifying your experience!
I placed my order on July 10th of a pair of pants and a hoodie and your support team simply told me "be patient" but it should not even take this long and i will be filing a claim with my lawyer if my order doesn't get here.
Reply from Sopula2025-07-29
Dear Brian cowlin,
I'm really sorry to hear about the trouble you experienced.Could you please share your order number? If you're uncomfortable sharing this information here, please contact our customer service team directly at [email protected] and I'll review and prioritize your order.
Again, I apologize for the inconvenience and appreciate your patience as we work to resolve this issue.
Best regards
I ordered my shirts July 17 and it is now July 27 I had sent a email out to get an update and still yet to get a email back order number is YLX11772 and I really need my shirts by time school start and school starts August 6 thank yu and have a great day
Reply from Sopula2025-07-29
Dear The F Family,
I'm truly sorry to hear that your order has not been shipped yet. In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected.Please rest assured that we have urged our staff to pack the products for customers as soon as possible.
We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Kind regards
I ordered from this company on June 13, still haven’t received my order or a refund. So upon requesting my refund, they blocked my email address so that I could not reach out anymore. This is a SCAM site. It needs to be taken down immediately
Reply from Sopula2025-07-29
Dear Brook,
Thank you for reaching out, and I’m truly sorry to hear about your experience.Could you please share your order number? If you're uncomfortable sharing this information here, please contact our customer service team directly at [email protected] and I'll review and prioritize your order.
Again, I apologize for the inconvenience and appreciate your patience as we work to resolve this issue.
Best regards
I will give a update i spend around 230 on cloths and i desided to cancel because i found a place sports wear so i will update on refund i have nit recived just order a couple days ago and want a refund
Reply from Sopula2025-07-29
Dear Dantee Alonzo,
I'm sorry to hear you need to cancel your order.Please rest assured that we have strict quality inspection standards and perfect after-sales service procedures. Can you keep your order for this?
If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days.
Best regards
I placed an order for my son’s 16th birthday and back to school on July 16, 2025. Order ID: DSH40789. The order amount was $138.90. I haven’t received no updated information. My son birthday is tomorrow and I don’t have none of his shirts I ordered and school starts August 1, 2025. I am single mother who lives in a budget after his dad passed. I do not have the money to go out and re buy anything. This is so horrible that I will not have the items he wanted for his birthday pictures or his school clothes. I reached out twice via email and have t got no response. I’m so upset I’m literally in tears. If I could give zero stars I would. I’m very upset and disappointed. My son has been sending me stuff from this website for a while and when I finally had enough to purchase things I did and this is the outcome. This is horrible!!!!!!!!!!!!!!!!!!
Reply from Sopula2025-07-29
Dear Princie Rockett,
Thank you for bringing this matter to our attention! We understand the importance of receiving your order within a timely fashion and apologize profusely if this has not been your experience.
One of the items CP-177333-ZLJ-White-2XL you ordered was out of stock previously, which has led to the delay of the shipment. Once all the items are ready for shipment, you package will be dispatched in first priority. You will receive a shipping notification email with the tracking number after your package has been sent out. Your patience will be highly appreciated.
Kind regards
I want a refund now this website is a scam I ordered clothes on the 16th and it still had yet to be shipped do not order clothes from here I will want my money back my order number is FCD58738 I want my money back I spent 125 just for yall to take forever to send clothes out
Reply from Sopula2025-07-29
Dear Nathan Bennett,
Thank you for your purchase. We are sorry to have kept you waiting. As the holidays, there has been a surge in orders, so your order may have been delayed.
Please rest assured that we have strict quality inspection standards and perfect after-sales service procedures. Can you keep your order for this? If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days.
Best regards
i ordered on the 13th of this month and still havent received anything from yall and my order still say awaiting shipment its been to long i only order 1 thing and its taking forever why does it take so long?
Reply from Sopula2025-07-29
Dear Darryl Waller，
Sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience.
It could be a better system on tracking orders!!!!
Reply from Sopula2025-07-29
Dear Tayla，
We appreciate your kind words.The system will automatically send the tracking number to you after the package is sent out, You can track it with the tracking number via https://www.17track.net/en. If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days.
Best regards,
Dear Cierra Lee，
I'm glad that you had a pleasant shopping experience. We have been committed to creating a simpler and easier shopping website. Your praise is our driving force. If you have other ideas and suggestions, please feel free to let us know. Thank you.
Fake company. I requested for my order to be cancelled within minutes of placing it, and they said it had been dispatched. They are refusing to refund it. Order SDF02891. NEVER buy. This is a scam company.
Reply from Sopula2025-07-29
Dear quantumlight,
We greatly apologize as your order has shipped out and we are unable to cancel or edit orders after they have been processed for shipping since we no longer have access to the package itself.
We understand that this is very frustrating and we would like to follow up by email to help provide our return details and answer any questions you may have.
Best regards,
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