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Shopping & Fashion

Sopula

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837 reviews

3.0837 reviews
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About Sopula

Data updated
Website
sopula.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
99 reviews
Replies to negative
100% (366/367)
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About this business

Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.

Written by the business, not verified by us.

Is Sopula legit?

Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information. Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.

Auto-generated from all reviews of this business. For reference only.

What people say

A little nervous I won’t get my order

Purchased on 12/10 and received an email with a coupon for my next order. Haven’t received an order number or even a confirmation number or email. After reading these reviews I am honestly scared my items will not arrive.

Reply from Sopula2024-12-13

Dear Alisa Gardner, First of all, I apologize for the inconvenience.We understand your concerns and want to assure you that our company operates legally. Your order number is QCS18932. We will give your order first priority and arrange the shipment as soon as possible and you will receive a shipping notification email from us once your package has been sent out.Thank you very much for your understanding and patience.

This purchase is a gift for. Noah Martinez

This purchase is a gift for my grandson he is very I guess picky what he likes so I guess what I’m getting is special to him so it product is very special Jacket.

Reply from Sopula2024-12-13

Dear Lucille Martinez, Thank you for your positive review of our clothing. We wouldn't be able to run sopula store without your support.If you have any questions, concerns or comments, please feel free to contact us, we'll be happy to help!

Product availability and pricing was…

Product availability and pricing was great as well as the ease of checking out.

Reply from Sopula2024-12-13

Dear M Boyd, Thank you for your kind words! We are so happy to hear that you enjoyed our products. We strive to offer high-quality pieces at affordable prices, and we're thrilled that you found something you love. We look forward to seeing you again soon!

Order from this company on nov 30th and…

Order from this company on nov 30th and still haven’t received a notification that my package has been shipped I also emailed there support email and no response

Reply from Sopula2024-12-12

Dear Mud Widdy, Thank you for your purchase and we apologize for not communicating with you in time.Could you please provide us with your order ID? We will look into the reason for the delay for you. If you are not comfortable sharing this information here, please contact our customer service team directly at [email protected] and I will personally ensure that your issue is resolved promptly. Kind regards

My grandaughter helped to order from…

My grandaughter helped to order from your site.I’m not really saved in doing this.

Reply from Sopula2024-12-12

Dear Patricia Nase, We appreciate your positive feedback about our website.We are already preparing your product and we will urge the warehouse to arrange shipment as soon as possible. If you have any questions or concerns, please feel free to contact us, we will be happy to help you.

I just ordered and I haven’t received…

I just ordered and I haven’t received any tracking information on my item and it’s for my birthday and I’m really anxious to see when it’ll be here..

Reply from Sopula2024-12-10

Dear Javi’ya, Thank you for your feedback.If your order was still awaiting shipment,please don't worry! We are already preparing your products, we will urge the warehouse to arrange shipment as soon as possible. If you have any questions, please feel free to contact [email protected], we will be happy to help you. Kind regards

Good Expectations

The visuals were appealing and price was decent. I haven't received my order yet but am looking forward to getting it. It's a gift for my grandson, so it is very important. These were one of the gifts he ask for. He is will be happy to get them being exactly what he picked out.

Reply from Sopula2024-12-09

Dear Bondee, We appreciate your feedback and are so glad you love our products. If your order was still awaiting shipment,please don't worry, We are already preparing your products. We will urge the warehouse to arrange shipment as soon as possible. If you have any questions, please feel free to contact us, we will be happy to help you. Best regards

Great experience!

The website is easy to manage. I found the designs of the hoodies appealing. I was looking for a gift for my boyfriend. To be honest I think he would like all the designs. I mean I would were them too. I believe the prices are reasonable. I can’t wait to give him the hoodie I ordered. I will definitely shop here again some time!

Reply from Sopula2024-12-09

Dear Ash, Thank you for sharing your feedback. We're happy to hear that you like the hoodie designs, and your encouragement will allow us to continue producing affordable clothing! If you have any questions, concerns or comments, please feel free to contact us, we will be happy to help you.

ORDER TRACKING ACCESS

I wish your communication was responsive friendly. Please let me know the status on order JVU 71718. Payment is the only process that action is taken on immediately. Paid $32.99 on 11/25/2024. To date no update on delivery and getting update is like pulling a tooth. Unable to tract my package. Why?

Reply from Sopula2024-12-07

Dear b. simmons, Thank you for your feedback. I’m sorry to hear about your experience with your recent order and our support team.After checking, your package is still in transit, and the latest tracking information shows that the package is "Released From Import Customs".I’ll follow up via email to get more details and help resolve this for you. Kind regards

Amazing

The Black Friday sale was one of the best I’ve seen! The customer service is AMAZING! they replied back in a good amt of time and they were super helpful! Will def buy again

Reply from Sopula2024-12-07

Dear Brooklynn Nelms, Thank you for your satisfaction with The Black Friday sale and our services.We are committed to providing the best possible service to our customers, reflecting the high quality of the products we offer. Your recommendation means a lot to us, and we’re grateful for your support! Best wishes

I haven’t got my product yet but has…

I haven’t got my product yet but has great prices

Reply from Sopula2024-12-03

Dear Evans, Thank you for hearing that you approve of our product pricing. If your order was still awaiting shipment,please don't worry, We are already preparing your products. We will urge the warehouse to arrange shipment as soon as possible. If your package has been shipped, please wait patiently for the shipment. You can also contact our customer service team at [email protected] regarding package issues. Wish you all the best

You said up to 40% off products on…

You said up to 40% off products on Black Friday didn’t see any discount at all on my order it was $45.00 for the hoodie and $7.99 shipping not any Black Friday discount

Reply from Sopula2024-12-02

Dear Clifford Crouse, We appreciate your feedback and understand your disappointment.We strive to ensure all promotions are applied accurately and will investigate this issue further. Thank you for bringing this to our attention. Kind regards

I am now just ordering and i see all…

I am now just ordering and i see all these reviews im scared because I just spent 90$ of my hard earned money and I am frightened that my order will come 2 months later or the quality will be bad or the size will not be true to size I am also aware that there is no number or tracking number for my order Sopula please dont scam me i hope it comes great

Reply from Sopula2024-12-02

Dear Customer, We understand your concern and can assure you of lawful operation of our company. We have a large customer base coming from America, Europe, Australia, Africa, etc. So please don't worry. Could you pls give me the order number, the recipient's name and email address which you filled in the order? I will check and solve it for  you. Kind regards

My 1st order!!!

I'm ordering fir the first time so the look is fabulous! I'm hoping that the quality is the same and if so, I'll spread the good word!!!

Reply from Sopula2024-12-02

Dear Mark Preston, We appreciate your kind words about our items! We will maintain and further improve our services to provide customers with a pleasant shopping experience. If you have any questions, concerns or comments, please feel free to contact us and we will be happy to help you. Best wishes

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