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Shopping & Fashion

Sopula

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837 reviews

3.0837 reviews
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About Sopula

Data updated
Website
sopula.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
99 reviews
Replies to negative
100% (366/367)
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About this business

Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.

Written by the business, not verified by us.

Is Sopula legit?

Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information. Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.

Auto-generated from all reviews of this business. For reference only.

What people say

Order number SOPLAC96084 I have not…

Order number SOPLAC96084 I have not received my order and it’s been some time now I ordered it the 20th or 19th of this month December and it still says it’s awaiting shipment service very horrible I don’t recommend ordering from this site ever again they scam you so please if I can have my 43 dollars back I spent on my sweater it would be a pleasure

Reply from Sopula2024-01-03

Dear Quin, I'm truly sorry for your unpleasant purchase experience. We are always working hard to increase our customer satisfaction. We will arrange to email you to solve the problem for you.thanks Best wishes

I order on December 11th

I order on December 11th. First time ordering from this company.. so im little worry. When i response by email i hear something in 2 day time. But want i want is a tracking number been over 2 weeks and no status on my package.. so getting extremely nervous about them right now. Please help sopula! And send my package out!! Thanks you!! Update my package in ohio and im in Pennsylvania so hope this week i received my package!! Well give other update when I actually get my items!!

Reply from Sopula2024-01-03

Dear Luis A. DelValle Jr., Sorry for the inconvenience. Can you tell us your order number? We will check the status of the order for you. Looking forward to your reply. Best wishes

it was good but i messed around in got…

it was good but i messed around in got a small and i wanted a xl can yall just take out the xl in give me a small

Reply from Sopula2023-12-29

Dear cormarion embry, Thank you so much for your feedback. we will continue to work hard to make every customer satisfied with our service and products.You can contact our team via [email protected]  Our dedicated service team will solve it for you as soon as possible after receiving your email. Best wishes

I ordered a sweat suit on the 16th and…

I ordered a sweat suit on the 16th and I should have read these reviews first… now I’m watching the clock🤦🏾‍♂️(SOPPXG17506)

Reply from Sopula2023-12-25

Dear Jeff Francis, I'm truly sorry for your unpleasant purchase experience. We are always working hard to increase our customer satisfaction..You can contact our team via [email protected]  Our dedicated service team will solve it for you as soon as possible after receiving your email. Best wishes

Where’s my package

First off, how do I do know this is the real Sopula website? My order number is either #S0P00086496 or instead of the zeros, they’re Os. I’m not sure.

Reply from Sopula2023-12-25

Dear Louise Colivet, Sorry for the inconvenience. Can you tell us your order number? We will check the status of the order for you. Looking forward to your reply. Best wishes

I have ordered on December 12 and…

I have ordered on December 12 and haven’t heard of any emails or messages about my order I have no idea when it’s going to arrive and worried about getting scammed

Reply from Sopula2023-12-21

Dear Timmy Costa, Sorry for the inconvenience. we will continue to work hard to make every customer satisfied with our service and products.You can contact our team via [email protected]  Our dedicated service team will solve it for you as soon as possible after receiving your email. Best wishes

Ordered 3 sweat suits beginning of…

Ordered 3 sweat suits beginning of December, still havent received them. And they aren't responding, hope I receive them and don't get scammed.

Reply from Sopula2023-12-21

Dear bookasgaming channel Toronto p, Sorry for the inconvenience. Can you tell us your order number? We will check the status of the order for you. Looking forward to your reply. Best wishes

AT158998146CN is my code I ordered…

AT158998146CN is my code I ordered something almost 3 weeks ago and still waiting

Reply from Sopula2023-12-21

Dear Austin, Thank you so much for your feedback. we will continue to work hard to make every customer satisfied with our service and products.You can contact our team via [email protected]  Our dedicated service team will solve it for you as soon as possible after receiving your email. Best wishes

i ordered something november 24th

i ordered something november 24th, its now december 19th and i still havent received it .. i also paid extra for express shipping

Reply from Sopula2023-12-20

Dear tay, Sorry for the inconvenience. Can you tell us your order number? We will check the status of the order for you. Looking forward to your reply. Best wishes

I ordered 8 days ago and have only…

I ordered 8 days ago and have only gotten an email that says “Congrats! You finished your order”…No order number or tracking info

Reply from Sopula2023-12-20

Dear Lexi, Sorry for the inconvenience. we will continue to work hard to make every customer satisfied with our service and products.You can contact our team via [email protected]  Our dedicated service team will solve it for you as soon as possible after receiving your email. Best wishes

I ordered on 7 December and no update…

I ordered on 7 December and no update or response to email. Says it takes 3-5 business days to process and 7-10 business days to post to Australia and that they would let me know when it's dispatched ... but have received no communication from them since then Update: January 2024. After chasing up the company listed on PayPal (different to Sopula), I received emails from both parent company and Sopula saying that there was a delay in the factory. Two emails followed with updates and dispatch information. Received items late but in good condition in early January. Two pairs of shorts - one made with cheap material, other better quality but son was happy with them both

Reply from Sopula2023-12-20

Dear SJustine Jones, Sorry for the inconvenience. Can you tell us your order number? We will check the status of the order for you. Looking forward to your reply. Best wishes

I ordered something on Dec 3 it's been…

I ordered something on Dec 3 it's been 16 days and nothing has arrived. Not sure what happened

Reply from Sopula2023-12-20

Dear Austin, Sorry for the inconvenience. Can you tell us your order number? We will check the status of the order for you. Looking forward to your reply. Best wishes

I placed an order the beginning of the…

I placed an order the beginning of the month (December). I have not heard anything about my order it is now th 19th. I think should have received an email for tracking. This is my first time ordering, this will determine if I come back. Also I think you guys should provide a phone number not just an email.

Reply from Sopula2023-12-20

Dear CM, I'm truly sorry for your unpleasant purchase experience. We are always working hard to increase our customer satisfaction. Sorry for the trouble, Could you pls tell us your order number? we will arrange to email you to solve the problem for you.thanks Best wishes

I can't find my receipt

I can't find my receipt. Did it not go through?

Reply from Sopula2023-12-20

Dear MARY ALEXANDER, Thank you so much for your feedback. we will continue to work hard to make every customer satisfied with our service and products.You can contact our team via [email protected]  Our dedicated service team will solve it for you as soon as possible after receiving your email. Best wishes

No coupons during the holidays is not…

No coupons during the holidays is not good business gesture for me . Wanted to buy more but no deals

Reply from Sopula2023-12-15

Dear Necol Edmond, Sorry for the inconvenience. we will continue to work hard to make every customer satisfied with our service and products. Best wishes

ORDERED November 11th not received…

I placed my order November 11th through PayPal and still have not received it. No updates on when it's supposed to arrive or anything. The website is great. The product seem really really nice, and I am excited to receive them, but nothing yet! I want my stuff. How much longer do I have wait?

Reply from Sopula2023-12-14

Dear Lina, Sorry for the inconvenience. Can you tell us your order number? We will check the status of the order for you. Looking forward to your reply. Best wishes

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