Awful customer service
Awful customer service, been waiting nearly 3 weeks for my order and no response to emails or messages online. The fact they don’t even send a tracking link should be the first warning sign, then they do not reply when you request one. Not expecting this to arrive before Christmas if at all.
Hi Duffin, I have checked your parcel status and it was delivered on 13 Dec. We have replied to you within 24 hours and please check whether it has been filtered as spam / promotion in your inbox. Let me know if you encounter any problems. :)
