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Hobbies & Crafts

Space Artsy

62 reviews

2.962 reviews
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About Space Artsy

Data updated
Website
spaceartsy.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
25 reviews
Replies to negative
30% (9/30)
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Is Space Artsy legit?

Space Artsy (spaceartsy.com) has a 2.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. Opinions are polarized: 47% rate it 4 stars or higher while 44% give 1 star; The business has replied to 30% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
James F · 1 review · Experienced 2026-06-22 ·

The lights are gorgeous!!

The lights are gorgeous!!! I bought 4 and each one is amazing!!! I did have some issues with shipping, but it had nothing to do with Space Artsy (they were a gem of a company, very compassionate through the debacle that was the shipping company who got my apartment complex address correct, but delivered it to another apartment and then told me it’s not their problem 🫪 thankfully whomever it was delivered to was nice and brought it to me…but Space Artsy was supportive throughout this issue). I recommend the lights. I thought the photos might exaggerate how pretty they are, but nope, they are that beautiful.

M
Magnus Baumgartl · 1 review · Verified · Experienced 2026-02-06 ·

Beautiful stage decoration!

I bought their lights to decorate the stage for my concerts. The lamps look really beautiful, especially in late evening or night time when it's really dark. Would definitely recommend for beautiful ambient lightning. Two recommendations: I'd wish to have the LED base with a physical on/off switch because the touch button is very sensitive and the base turns on sometimes when I pick it up. Also, a battery indicator would be nice so that you know how much battery is left. Maybe something to implement in future iterations. 😉

J
Joshua Feakins · 1 review · Verified · Experienced 2026-04-16 ·

build quality coulda been better

J
Jason · 2 reviews · Verified · Experienced 2026-03-17 ·

Evri doesn't care about us :(

I'm not sure what to say Evri never gave me tracking updates never reached out and left the parcel unattended in a hallway on the opposite side of a locked security door hidden which then got picked up by a local postman who mistook it for a returns parcel and slapped a label on it and took my light bulb with him and now its deemed lost, would have been nice to see what my Violet Nebula looked like i wonder what they did with it and if someone is now using my light bulb :(

B
Bax Lowe · 2 reviews · Verified · Experienced 2026-02-08 ·

They sent broken product

They sent broken product, won’t accept return or reply to email, but dispute the credit card carrier.

D
Day · 8 reviews · Verified · Experienced 2026-02-10 ·

Arial name

Everything was extremely awesome. Both items I purchased were beyond expectations and best quality. I already purchased prior and will be making another purchase soon. Customer service was the best

M
Mark · 47 reviews · Verified · Experienced 2026-02-03 ·

Great light 💡 👍 Love that is made by…

Great light 💡 👍 Love that is made by independent artist.

J
Jay · 1 review · Experienced 2026-02-27 ·

I had a weird experience but the…

I had a weird experience but the product is satisfying and that’s why I’m putting a 4 star rating! I found space artsy on Facebook! I saw the promotion and bought the product. The price wasn’t correctly linked to the shown product meaning : they showed 3 of their products with the price of only one! Nevertheless in my speed the order was made! I saw my paiement went through and the message telling me I would get a confirmation email (which by the way never received). I then contacted space artsy to know when would I get their product. Unfortunately no answer was given at the time being… I then look on the reviews and a lot of people where complaining about the company saying it’s a scam I started to think that way too until i received the product at home without any confirmation email! The product itself is amazing and it gives you a really cool light! I would recommend it 100% for ambient lighting etc I then received an email from the company by contacting them on this email address: spaceartsy official I also talked to them on how they could improve themselves to win trust of their clients and the person seemed to accepted the feedback! Overall stressful experience thinking I’m getting scammed but at the end product was delivered and really satisfying! I hope they will improve themselves and be able to spread their light in the world! Good luck to the team!

S
Simon · 4 reviews · Experienced 2026-01-01 ·

Absolute rubbish

Absolute rubbish. Aurora lamp doesn't work. Got caught up in the black Friday adverts on Facebook where the lamp looks great. Paid £50 for what is an expensive paperweight. The switch doesn't seem to work, turns off or on at a whim and not when you press the button. Only kept it because my little kid liked the look of it when it was off. Took several weeks to arrive as well. Feel like I've been conned.

J
Johny Tang · 2 reviews · Experienced 2026-02-20 ·

In hindsight not that bad except for shipping vompany

I ordered it and there was a hassle with the logistics company they let it ship with. The company GOFO they partnered with were not that great at communicating or looking for solutions. In fact they didn't help at all, neither did the person I spoke to through the phone. (Based in NL) However in hindsight the person I spoke to from SpaceArtsy was very accommodating. At first I also thought I might be disappointed with the quality once it was all sorted out, but I am wrong! The quality of the resin lamp is really good and not a knock off like people might suggest. The only reason it might not be the same as what you see on the photos is the editing, the vibrancy that cannot be reproduced comes back in the brightness and quality of the product.

W
Warren · 3 reviews · Experienced 2026-02-22 ·

Small but they look stunning.

After placing my order for the Aurora Bloom collection, I was a little concerned about the online reviews. The lights looked stunning online and I was excited to receive them. I originally ordered the wrong collection and I emailed customer services and they kindly agreed to switch my order to the collection I wanted. They promptly refunded the difference. They took about 2 1/2 weeks to reach me in the UK. I received an email when they were dispatched however, there was not really any other tracking details. The lights arrived and they are stunning. They look exactly like the images in the promotion. I am very happy with them. I would say that they are smaller than I expected. Especially for the price. Particularly "The Witchery". Overall I am happy with my purchase. If you are considering placing an order, bare in mind the points I have made. They are small but they look great. Be prepared for a little bit of a wait for delivery. Which is understandable since they are sent from the USA. I may return and order more in the future.

S
Stephen D M · 20 reviews · Experienced 2026-02-16 ·

ALL FAKE

not a single video on their website of their lamps in action. that’s because it’s all fake!

J
JV · 3 reviews · Experienced 2026-02-11 ·

I'm very pleased with the customer…

I'm very pleased with the customer service of Space Artsy. My order wasn't fully what I expected and after a decent explanation from the team and the discussion we had, we came to a solution. I'm a happy girl and happy with my lamps. They are beautiful. Thanks to S. and her great following up!

P
Phil · 1 review · Experienced 2026-01-22 ·

Avoid at all costs - this is a tinpot company

I ordered on 22nd November in time for a Xmas present and despite numerous emails chasing (there is no contact number to speak to them) I still haven't received my order on 22nd January Their customer service is non existent! On the rare occasions that they bother to respond they always say they are "awaiting an update" which never comes

R
Robert Matakovic · 3 reviews · Experienced 2026-01-14 ·

No lamp and no money, the stole my money

I have ordered the lamp 16.12.2025. No notification from them or carrier for the shipping number. Got an email that package was waiting for me and that I did not pick it up and it will be send back to them.... didnt get any notification from carrier nor the PIN to open at delivery point. They said that they send the package again, gave me the old tracking number... this is a big scam. Today its 14.01 don't have the lamp don't have the money. Dont buy from them this is a scam. And they are not answering emails. I should have looked at the reviews. But they are hiding reviews on their page... and only showing good review... this is BS company.

I
Inga Koļesņikova · 1 review · Experienced 2025-12-17 ·

Didn’t get my order

I placed an order on 17.12.2025, but nothing has arrived to this day. In the emails, they only politely respond that my case is being reviewed, but unfortunately there has been no progress. Do not fall for it under any circumstances.

C
Cy Wehner · 2 reviews · Experienced 2026-01-01 ·

Cheap Chinese Knockoffs

The products are NOTHING as advertised. These are CHEAP chinese knockoffs that are meant to take as much money as they can on your first order. They are charging you a premium price for an ADVERTISED premium product. They will send you garbage, horribly cheap looking light, and when you want to return it, they simply wont respond or send obviously templated responses that dont pertain to your message. This is frankly a scam, and they want you to spend as much money as possible on your first order by offering discounts, the scam you out of as much as they can the first order around. Avoid this company like the plague, easily the worst company ive EVER ordered from in my life.

J
Jordan · 1 review · Experienced 2026-01-06 ·

Theft

**EDIT** A few days ago, I received an in store credit equal to $5. This has got to be a joke. It’s laughable. Still have not had a response to any of my multiple emails. If you want to literally take your money and throw it in the garbage then go ahead and place an order here. Ordered a lamp beginning of December. I’ve never ordered from them before so I was a little skeptical.package didn’t arrive on Christmas. Not a big deal. The carrier they used is GOFO. I was in contact with them for weeks due to my address being “undeliverable”, meanwhile I saw other GoFo packages scattered in the mail room and throughout my apartment complex. It was denied not once, but twice. Eventually when I called they told me that since I haven’t had an update in 5 days, it’s deemed lost and to contact ~~spaceartsy~~ for a refund. I’ve heard nothing from them since. This is theft. And I can see now why they don’t list a phone number on their website.

J
JOSHUA · 3 reviews · Experienced 2026-01-04 ·

Great service

The communication, shipping and customer service were outstanding. The quality of the product is amazing and of a high standard. I recommend these as a great gift idea!

M
Matt Goodwin · 1 review · Experienced 2026-01-02 ·

Ordered on the 15th of December for a…

Ordered on the 15th of December for a christmas gift for my partner. Its now the 2nd of January and the tracking information has vanished. Requests of refunds are pushed back and you're told that the item will come. Very poor service, can imagine lots of people have been let down over the holidays due to this shocking service. Avoid at all costs.