Special Mall (special-mall.com) has a 1.0 out of 5 rating on OK.one, based on 45 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Customers frequently complain about receiving items that do not match online advertisements, such as getting cheap oximeters instead of advanced health monitors or broken cameras. People mention that these items are completely non-functional, with batteries dying instantly or devices failing to work right out of the box.
Some reviewers were not happy with customer support, stating that emails bounced back and refund requests were ignored or met with low partial offers. Consumers also noted pricing concerns and disconnected telephone numbers when trying to reach out to the company for assistance.
Auto-generated from all reviews of this business. For reference only.
Purchased home pulse oximeter, received in early Feb, product wasnt working wasn't giving readings, contact company support email, person responded, wanted order #, gave them order #, email bounced back, found another support email for them, they responded only 20% refund, even though there ad says full refund and 10 times the refund amount, total bull shit. These people are not honest and will not give you a full refund even when you are entitled to it. Don't waste your money with this company.
bought a health monitor from them when it arrived put batteries in does not power on sent a lot of emails to their support and gets sent back says email is full looks like they are a scam
I bought a camera not working at all
I have asked for a refund going round the twist it's a scam don't use this company there using tik tok for scam and tik tok is for crooks only don't use any adverts on tik tok
This company can't improve it's total crap one big scam I bought the WiFi hd camera it is not fit for purpose and all I get when I email them is can't accept as email box is full I submitted a complaint via there internal mail and still nothing I am going to report them to my bank for fraud they are (scamming bastard's).
Purchased WiFi cam that was advertised on u tube when received cam it was nothing like the advertised version now feel totally conned so anyone else thinking of buying this cam don’t it is total cheap shit.and you only got 1star so I could post.
I recieved a wifi router from these people promising hi speeds ans 3000Gb a month.
In reality. It was not fast and had a very small data allowance and charged for more.
I see someone has reported them to Trading standards. Be interested to know how that went.
Trading standards cost us £10's of millions a year. The last time i contacted them. They were offhand. Did not want to know and told me to contact citizens advice. Not sure what they do. Certainly not what they claim on their website
TRUSTPILOT has 15 x reviews.
All 15 are 1-STAR reviews.
But their overall score for this fraudulent company is 1.8 stars.
Go figure.
15 reviews with 1-STAR = 1 STAR.
This Company is a big scam ordered a Blood Oxygen Health Monitor. I received today, Firstly they didnt send me the one advertised, but on top of that, it wasnt working at all. Tried to email them, the message was bouncing back. I wish I did check the reviews before I ordered. stay away from them
Avoid this company they are a scam I bought 2 cameras which they falsely advertised. I did not receive the product they advertised, I contacted support who offered a 20% discount which I rejected asking for a full refund, I haven't heard anything back. Conmen.
The person defrauding us is called YIN, Liping of No.190, Lianyungangganyuqushahezhenganyuqushahezhen,
Zhuqiaoer Dui, Jiangsu, China, 222000
Role ACTIVE
Director
Date of birth
January 1993
Appointed on
20 September 2024
Nationality
Chinese
Country of residence
China
He lists all those devices that are not as described on special mail.com which is a trading platform.
His business registered address in the UK is 300 South Row, Milton
Keynes, England, MK9 2FR
I will be reporting the business to the Trading Standards.
Read the reviews was enough for me. Far too many snide adverts across the board. Kier Starmer more interested in stopping grok producing rude images fs
DO NOT BUY FROM THIS COMPANY..I ORDERED THE BLOOD SUGAR FINGER TIP PULSE ENDED UP A 50 CENT RUBBISH OXGEN PULSE DIDN'T WORK..& I GOT TAKEN FOR $58 NO REPLY FROM CUSTOMER SERVICE!!!!SCAM!!!
The advertisements, especially the video advert, for the Blood Sugar/Oxygen meters are a scam. If you read the whole advert before buying, you will soon realise there is zero mention of Blood Sugar measurements beyond the misleading product description.
At the moment, it still remains impossible to the general public to achieve a Blood Sugar reading WITHOUT a blood sample from any device.
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