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Shopping & Fashion

Special Mall

45 reviews

1.045 reviews
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About Special Mall

Data updated
Website
special-mall.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
45 reviews
Replies to negative
0% (0/45)
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Is Special Mall legit?

Special Mall (special-mall.com) has a 1.0 out of 5 rating on OK.one, based on 45 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Customers frequently complain about receiving items that do not match online advertisements, such as getting cheap oximeters instead of advanced health monitors or broken cameras. People mention that these items are completely non-functional, with batteries dying instantly or devices failing to work right out of the box. Some reviewers were not happy with customer support, stating that emails bounced back and refund requests were ignored or met with low partial offers. Consumers also noted pricing concerns and disconnected telephone numbers when trying to reach out to the company for assistance.

Auto-generated from all reviews of this business. For reference only.

What people say

I ordered to mini camera which said I…

I ordered to mini camera which said I would receive in 24 hours its been two weeks and still haven't received them. It's clearly a scam this should not be allowed as I ordered for my 75 year old father. Why are such company's scam company's not detected from ripping people off its disgusting

Do not honour refund policy

I purchased two mini cameras. I found the app which came with cameras was almost devoid of any means to modify settings. The cameras worked but the app continually failed to recognise the cameras and I needed to reboot and reconnect over and again. I requested a refund in accordance with their advertising of a full refund and free returns within 7 days. I received an email offering me 20% refund and keep cameras. I explained I'm a pensioners on fixed income and I had purchased the cameras to enable me to monitor my disabled wife to ensure her safety and again asked for a full refund so that I could purchase a camera that does what I need. They then offered me 30% refund. They are clearly not going to honour their refund policy. I do not recommend this company.

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