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Shopping & Fashion

SpeedyNinja

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329 reviews

4.0329 reviews
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About SpeedyNinja

Data updated
Website
speedyninja.co
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
137 reviews
Replies to negative
98% (58/59)
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About this business

A one-stop platform for your gaming needs! Shop at discounted prices with confidence. Anytime, anywhere.

Written by the business, not verified by us.

Is SpeedyNinja legit?

SpeedyNinja (speedyninja.co) has a 4.0 out of 5 rating on OK.one, based on 329 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 98% of negative reviews; 137 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the digital recharge service works instantly and reliably for various games. People often praise the staff for being exceptionally friendly, patient, and ready to help. Consumers note that any unexpected transaction problems or issues are handled in a matter of minutes by the support team. Though some reviewers experienced noticeable delays, mentioning very slow replies or orders taking several hours to complete, a small group encountered trouble receiving purchases instantly. Consumers occasionally pointed out that certain transactions failed initially and required extra time to resolve.

Auto-generated from all reviews of this business. For reference only.

What people say

Customer service is SLOW in helping me…

No idea what issue came by on 16/11/23, I didnt receive my order at all and asked for an answer but CS took forever to reply, and I only got my codes after 6 hours or so of asking\

Reply from SpeedyNinja2023-11-23

Hello valued customer, Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order. At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team! Best regards, SpeedyNinja

(Metal slug awakening)

(Metal slug awakening). Takes long time to reply. Staff aren't prompt&helpful in generating my receipts when I didn't receive the right amount of sapphires,I received less than 8,000 Sapphires instead of 30k+ sapphires,not even the reasonably amount of sapphires of 9100(1300x7) after I bought 7 packages of 6500 rubies&1 premium support pass,this week Monday(With character log in). Last Saturday I bought 6 6500 rubies packages only,I received 30k+ Sapphires(With character logout). Comes to payment they are so prompt but when I didn't receive the right amount they are backing away stating website package doesn't include sapphires(Claiming might be in-game bonuses for first timer). I spent on game purchases,VNG website plenty of times. Utterly disappointed with pushing responsibility. Will not use this platform ever again. You have lost me as your heavy spenders guaranteed.

Reply from SpeedyNinja2023-11-20

Dear valued customer, We understand that you may not have received your Metal Slug: Awakening Sapphire. However, just like we have explained to you on WhatsApp when you reached out to us, SpeedyNinja DOES NOT provide top ups for Metal Slug: Awakening Sapphire, instead, we only provide top ups for Metal Slug: Awakening Ruby, these are two separate game currencies. Furthermore, you have confirmed that your purchase (Metal Slug Ruby) has been received. Kindly read the description on our website regarding Metal Slug and you will notice that no details about you receiving Sapphire is mentioned. Thank you!

Product not received

Product (genesis crystals for genshin impact) not received after payment sent. Fault was allergely due to high traffic load on the site, which is unacceptable. No notification or update was given until enquiry was made, with delayed responses and no compensation given. Have yet to receive the product I paid for, very disappointed.

Reply from SpeedyNinja2023-11-23

Hello valued customer, Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order. At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team! Best regards, SpeedyNinja

i havent receive my order since just…

i havent receive my order since just now?

Reply from SpeedyNinja2023-11-23

Hello valued customer, Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order. At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team! Best regards, SpeedyNinja

Mlbb diamonds

I still havent gotten another one of my order i received ive been waiting for an hour and i havent gotten any messages or diamonds from you guys

Reply from SpeedyNinja2023-11-23

Hello valued customer, Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order. At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team! Best regards, SpeedyNinja

Did not receive my diamonds

Did not receive my diamonds after waiting for 4 hrs contacted support also no reply and updates regarding the situation

Reply from SpeedyNinja2023-11-23

Hello valued customer, Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order. At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team! Best regards, SpeedyNinja

singtel dash order took over 1 hour…

singtel dash order took over 1 hour multiple times

Reply from SpeedyNinja2023-11-23

Hi there! Thank you for taking the time to share your experience with SpeedyNinja. We value customer's feedback and we will take action to improve our services to give you a smoother shopping experience.

Customer service was crappy :/ didn’t…

Customer service was crappy :/ didn’t give details on how my vp would be sent or received..so defo a bit disappointed

Reply from SpeedyNinja2023-11-03

Dear KAREN, at SpeedyNinja, we aim to provide users with a easy and fast way to recharge their game credits anytime, anywhere. For Vouchers Product such as Valorant VP, we have displayed the redemption instructions thrice: 1. In the Popup whenever you reach our website 2. In the "Information" section of our Product Page 3. In the Email sent to you after your purchase We genuinely believe that displaying redemption instructions thrice is more than enough for users to notice it, furthermore, our customer support team has advised you to check your Email for the redemption instructions as well when you reached out to us. If you require further assistance, do not hesitate to reach out to us.

Did not receive my diamond

Reply from SpeedyNinja2023-10-27

Hello valued customer, Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order. At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team! Best regards, SpeedyNinja

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