its a great tool just works perfectly…
its a great tool just works perfectly well and an amazing support !
About Splashtop
Data updated- Website
- splashtop.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 80 reviews
- Replies to negative
- 35% (7/20)
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About this business
Splashtop is a leading software solution offering remote access, support, and autonomous endpoint management tailored for both individual and business needs. From small businesses to mid-sized enterprises and large global corporations, organizations rely on Splashtop for its simplicity and superior functionality. Recognized for its strong commitment to security, Splashtop is ISO certified, SOC 2 compliant, and adheres to GDPR guidelines. This has made it a top choice for over 30+ million customers and users spanning Europe, the US, and Asia.Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security.Splashtop Remote Support is a solution for helpdesk and IT teams combining remote support, endpoint management and security. It offers multi-platform attended and unattended access, troubleshooting tools and automated endpoint management capabilities.Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient.
Written by the business, not verified by us.Is Splashtop legit?
Splashtop (splashtop.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 71% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 35% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers often share that the platform provides dependable remote access, making it simple and straightforward to work from home or while traveling. Customers love how intuitive the applications are, allowing everyday users to connect quickly without needing complicated setups or extensive training. People frequently highlight the consistently smooth performance and clear visual quality experienced during their daily tasks. However, some people mentioned that subscription costs and pricing plans increased significantly over recent years. Reviewers additionally noted that they occasionally encountered unexpected technical glitches, random connection drops, and frustrating software bugs during remote sessions.
Auto-generated from all reviews of this business. For reference only.What people say
Easie peasie connections.
Good service
Simple enough to use
Simple enough to use. Reliable and feature rich.
Always smooth performance
Always smooth performance. If there were problems, they were quickly resolved.
Splashtop makes remote work easy
Splashtop makes remote work easy. Im able to work from anywhere I am by signing in and having full access to my system.
Works great
Works great. Super easy to use
It's easy to work from home and have…
It's easy to work from home and have access to all my files! I love it!
4.99999999/mostly awesome
i'll say 4.99999999/mostly awesome i guess. it does exactly what it's supposed to do, but i don't know why they took the "good link" away from their copy button. instead of sos.splashtop.com, it's now my.splashstop.com. sos. = automatic download my. = login Hoping this comes back on the next update
Extremely buggy
Extremely buggy with linux. If you do not have 2 screen, you wont be able to do anything. Copy/paste crash, VerrNum is random, keyboard shortcut are never where you expect to be executed, screen capture crash. On windows, first connexion to a computer can take ages. Even with the performance licence you cannot connect from different computer (you have a laptop and a tower ? you need to disconnect). The streamer crashes times to times... Tech support did not help.
Splashtop works great and is priced right.
Been content with consistant uptime and…
Been content with consistant uptime and 99 percent availability! when you schedule maintenance you ensure I am aware and or notified. thanks.
IT Manger
As the account administrator, the service is reliable, priced very well (compared to other secure, remote access services). We use it extensively since the pandemic (when we first needed a secure, remote access solution). My preferred remote access solution.
Price went up to fast.
Price went up to fast. We were there in the beginning and price was to much per user.
It works well and is reliable But recent license changes out you in jeopardy
It works well and is reliable, but the experience was much better before the recent license change you made. You are now in jeopardy of being replaced with us.
Splashtop thinks its clients work for them
Had a client issue and the Update popup would not go away. Multiple "choose the crosswalk" crap validation the. Choose the bicycle then we'll send you a text. It was about 7 steps. Then to start a ticket another 10-12 questions steps. I am the client ..not the employee. Totally crap. I selected not at this time....wouldnt go away. You guys SUCK NOW. I need a service that works ..not one that works me .
Splash top is reliable personable and…
Splash top is reliable personable and professional. We couldn’t be happier
Splashtop fully meets our expectations
Remote cursor bug
Unfortunately, the remote cursor is usually not displayed at all, is displayed incorrectly, or does not appear in the right position. This affects all our colleagues who use a Mac at home and Windows in the office or remotely.
I continue to have connection issues
I continue to have connection issues. Works fine for a bit then disconnects. Very frustrating.