I was so impressed with the ease of…
I was so impressed with the ease of getting a payout on the funds. They came in at the perfect time to pay some of the hospital bills
*spotfund (spotfund.com) has a 4.7 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I was so impressed with the ease of getting a payout on the funds. They came in at the perfect time to pay some of the hospital bills
Spot Fund’s customer service team worked quickly to fix a mistake. I mistakenly sent money to the wrong fundraiser. My email was answered quickly and the problem was resolved within minutes of them receiving the information needed to correct the mistake. I can’t say, “THANK YOU,” enough.
Everything was streamlined and easy, payout was quick, and a thank-you update at the end was so helpful! Thank you Spotfund for being free!
Very easy to navigate! Low fees. And transfers seem like same day.. But I guess after a certain timeframe you will receive funds next day.. Will definitely use again!
I dislike the amount they the website takes from the actual fundraiser. It's hard enough to raise funds, without a percentage going towards the website.
Thank you for taking the time to share your feedback. Please know that *spotfund is a 0% fee platform. We do not charge any fees and are funded entirely by the voluntary generosity of donors and organizers through optional tips, which allows the platform to remain free for folks like yourself. The fees you mentioned are actually processing fees charged by payment processors. Credit card processors will always deduce the standard 2.9% plus $0.30 per transaction. These fees are deducted before the funds reach us - we then distribute the entirety of the funds raised to the campaign organizer/beneficiary. These fees are laid out on the top of our homepage and also during the bank linking process. Kindly note that credit/debit card processing fees are an unavoidable reality when processing payments online and are present across all fundraising platforms worldwide. It is important to note you are not losing out on funds you would have been able to receive elsewhere 🙂 If this clarification is helpful, we would be truly grateful if you would consider updating your review. You can reach me directly at [email protected] if you need anything further. Wishing you all the best, ______________________ Maria T. *spotfund | North America Customer Success Team
This was very quick and easy to use when an emergency situation arouse in our household. Easy as anything to use. Customer Service was always helpful, and I live the part about no fees except for the credit card fees. I haven’t hit my goal yet, but the funds I have raised went to paying necessary bills that would’ve been shut off
Only complaint is i wish i would of found them sooner. It was helpful in a devastating time of need. User friendly especially for a first time user. Funds availability quicker than many I've read and also heard about complaints.
My mom passed away unexpectedly and I had no idea how I would pay for memorial service to lay my mom down in a beautiful way. I found Spotfund through online searching. I set up Spotfund and it was easy to share with friends and family through email, text and social media. Spotfund helped me reach my goal for my mom. When I went to cash the money out, It was fast and ready to pay for services.
68 reviews matching