Anton was quick to respond and help me…
Anton was quick to respond and help me with some logo issues for my team store… very satisfied with the support! Thanks Anton!
SquadLocker (squadlocker.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Anton was quick to respond and help me with some logo issues for my team store… very satisfied with the support! Thanks Anton!
Sofia did a great job. Very helpful with logo and gave tons of options. Made process very simple
Julia was very helpful and responsive getting our new logo updated to the store. Any questions we had she clarified concisely and made the overall experience smooth.
Michelle E. was so helpful and prompt when I sent an email regarding my order. She made my experience with SquadLocker an enjoyable one.
Bohdan helped set our store up with a new logo design and was very quick to respond to my emails when I had questions. So far all items seem nice and no issues with anything. Thanks
MIREYA was great in assisting with school store set up, and correcting my order.
We ordered merchandise and the quality was horrible. Then they reshipped the same shirts without giving us any other option. We most likely won’t even wear them. All statements below are correct, except that the coupon code does not cover what we paid on the original order.
Hi Derek, Thank you for taking the time to share your feedback. We’re sorry to hear the experience did not meet your expectations. We want to provide additional context regarding the resolution process. After you initially contacted us about the loose thread on the sleeve, our team requested photos and advised that we would be happy to provide replacement items at no cost once the images were received. When the photos were submitted, there was no request for a refund or alternative resolution, so a complimentary replacement order was promptly processed, upgraded to express shipping at no charge, and rushed into production. Unfortunately, by the time a different resolution was requested, the replacement order had already entered production and could no longer be cancelled. After you shared your disappointment regarding the replacement being fulfilled, as an additional courtesy beyond the complimentary replacement order, we also provided a coupon code for the value of the products that can be used toward any item within any SquadLocker-hosted store. We always strive to resolve concerns as quickly and as fairly as possible, and we regret that this experience left you frustrated. If you would still like to discuss the matter further, please feel free to reach out to me directly at [email protected]. Thank you, Natalia
Julia is very helpful with everything i need!
My experience with SquadLocker has been great, especially when it comes to creating and updating our organization’s store. The setup process was straightforward, and making changes, whether adding new items or adjusting details—has been quick and easy. Ordering has been smooth for our families, and communication throughout the process has been reliable. Overall, it’s been a helpful platform for keeping our organization’s gear organized and accessible. Particularly Bohdan and Honor have been a pleasure to work with.
Anzhelika is fabulous they were thoughtful helping us to create the most beautiful design for our group! She helped us develop a fabulous concept that honoured our inspiration but made it even better!
Haven’t received the finished products yet since I just placed the order, but the experience so far has honestly been top notch. Anzhelika made the entire process feel effortless. Super responsive, incredibly knowledgeable, and just genuinely pleasant to work with. You can tell she really cares about getting things right. Already looking forward to ordering again.
Had the best experience and will definitely be ordering again!
Yeva was very helpful, great communication!!!
Response time was quick and helpful. Our service rep Bohdan had efficient solutions, was helpful, and had fantastic follow up to ensure our questions and needs were met. This is the first year our program is using squad locker. We are a large program and have been running online stores with other companies for years. None of whom were easy to deal with. So far, I am very impressed with the level of attentiveness squad locker has given us so far. We are looking forward to a successful store this year!
Great customer service. Quick response and helpful.
Mykyta is amazing!!! Saved the day for our team after another company let us down - I don't know what we'd have done without genius Mykyta!!! Thank you sooo much for your talent, professionalism, and speedy response! Thank you!
Mireya was super helpful and flexible handling an issue that I had.
Anton and Julia have been so helpful with our store!
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