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Health & Medical

Starkey Hearing Aids

62 reviews

4.062 reviews
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About Starkey Hearing Aids

Data updated
Website
starkey.com
Category
Health & Medical
Location
United States · Eden Prairie
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (10/10)
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Is Starkey Hearing Aids legit?

Starkey Hearing Aids (starkey.com) has a 4.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is good. 69% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

S
Steve · 1 review · Verified · Experienced 2026-06-24 ·

Truly enjoy my new hearing aids

Reply from Starkey Hearing Aids2026-06-29

We appreciate your review, Steve!

C
CONNIE SMITH · 7 reviews · Verified · Experienced 2026-06-24 ·

Great people and very nice

Great people and very nice. Had lots of information to share.

Reply from Starkey Hearing Aids2026-06-29

Thank you for leaving a review, Connie!

V
Veronica · 1 review · Verified · Experienced 2026-06-18 ·

Great Hearing Aids

The minute I put on the hearing aids, I couldn't believe how much it improved my hearing. I can now hear conversations well even at a far distance. I highly recommend Starkey.

Reply from Starkey Hearing Aids2026-06-19

We appreciate your review, Veronica!

N
Nancy · 1 review · Verified · Experienced 2026-06-16 ·

I love my Starkey hearing aids

I love my Starkey hearing aids. There’s so comfortable to wear. Love the customized programs.

Reply from Starkey Hearing Aids2026-06-17

Hi Nancy, we appreciate your review!

S
Sharon · 1 review · Verified · Experienced 2026-06-09 ·

FANTASTIC

I've been with UHC for many years and I would't go anywhere else. They have ALWAYS answered my questions without any hesitation. The staff is fantastic!

Reply from Starkey Hearing Aids2026-06-11

Hi Sharon, thank you for leaving a review!

B
Brad · 1 review · Verified · Experienced 2026-06-04 ·

No training on maintenance of hearing…

No training on maintenance of hearing aids. Had to go to independent specialist. I contacted your customer support via email at least three times. Not even a reply!!!

Reply from Starkey Hearing Aids2026-06-11

We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]

M
Mark A. Fettig · 2 reviews · Verified · Experienced 2026-05-01 ·

Good experience overall.

It was a very good experience overall. Perhaps a little more info/detail on all the features of the Starkey hearing aids and how to make adjustments for better hearing aid performance would have raised this to a 5 star score. Also there are a couple of minor performance issues with the sound quality of these hearing aids, but not enough to bother with sending them back, at least not as of now.

Reply from Starkey Hearing Aids2026-06-11

Hello Mark, we appreciate your review! We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]

R
Rick · 1 review · Verified · Experienced 2026-03-09 ·

I never had hearing aids and I knew I…

I never had hearing aids and I knew I was in need, the test proved that, Heidi helped me with the selection of my aids, financing, setup, follow up with fit, fine tuning, how to care for them. Very happy with results, better than I expected on hearing again, a true quality of life improvement for me. Audibel Shakopee convenient location for me, great staff. Have no one to compare them to, but know that I will return to them as need arises, thanks for your care.

Reply from Starkey Hearing Aids2026-06-09

Thank you for leaving a review, Rick!

J
James · 2 reviews · Verified · Experienced 2026-06-04 ·

Good people

Reply from Starkey Hearing Aids2026-06-08

Hi James, thank you for leaving a review!

B
Big ED · 2 reviews · Verified · Experienced 2026-06-04 ·

This my first experience so I have no…

This my first experience so I have no way of comparing to any competing products. I can only say the only complaint I have so far is that there is no way to get the used batteries recycled. (I really hate having batteries end up in a landfill.)

Reply from Starkey Hearing Aids2026-06-08

We appreciate your review!

T
Timothy · 1 review · Verified · Experienced 2026-05-05 ·

Staff was great

Staff was great! Very knowledgeable, explained everything I needed to know. Product is good, amazing what I was missing not being able to hear.

Reply from Starkey Hearing Aids2026-06-04

We appreciate your review, Timothy!

R
Richard · 1 review · Verified · Experienced 2026-05-30 ·

Not sure Iam happy with the product

Not sure Iam happy with the product. Wasn’t what I was expecting. The clinic folks were fine I thought an aid in the ear rather than behind would be better. I am not comfortable with them and feel they haven’t improved my hearing

Reply from Starkey Hearing Aids2026-06-01

We appreciate your review, Richard.

T
Tammy · 2 reviews · Verified · Experienced 2026-03-11 ·

Sound Point and Starkey- I love these companies.

I love this company. I can't think of a thing they could do better. When ever I need anything they are always right there for me. The only negative about my hearing aids is I wish my volume could be controlled one ear at a time.

Reply from Starkey Hearing Aids2026-06-02

Hi Tammy, we appreciate your review!

G
Gary · 1 review · Verified · Experienced 2026-05-22 ·

Cost

Cost, no better than the over the ear model. hard to set up to my iphone.

Reply from Starkey Hearing Aids2026-06-01

Hi Gary, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]

T
Tim · 1 review · Verified · Experienced 2026-05-26 ·

Upgrade to higher level/ more expensive…

Upgrade to higher level/ more expensive hearing aids (Starkey) and after several months and adjustments my hearing is not as good as with previous aids. Yearly maintenance contract or alacart services are expensive.

Reply from Starkey Hearing Aids2026-05-28

Hello Tim, we appreciate your review.

R
Rafael · 2 reviews · Verified · Experienced 2026-05-18 ·

I can hear clearly

I can hear clearly, the app is simple to use and the support is great.

Reply from Starkey Hearing Aids2026-05-26

Hi Rafael, we appreciate your review!

M
Mark & Shelly · 2 reviews · Verified · Experienced 2026-05-19 ·

Dealing with hearing loss can be…

Dealing with hearing loss can be intimidating and confusing with all of the options available. Delaney McMahon and her assistant (apologies, do not have their name available) at Good Sound Audiology were able to put me at ease and educate me as to the options available and offered step by step instructions on the care and maintenance of my new hearings aids. I am grateful for their knowledge, empathy, and patience in walking me through a new experience. Their professionalism and humor is greatly appreciated.

Reply from Starkey Hearing Aids2026-05-26

Thank you for leaving a review!

S
Susan · 1 review · Verified · Experienced 2026-05-20 ·

Lighter

Lighter, great staff

Reply from Starkey Hearing Aids2026-05-21

Hello Susan, we appreciate your review!

P
Penny · 2 reviews · Verified · Experienced 2026-05-13 ·

Very thorough and professional from…

Very thorough and professional from testing to fitting of hearing aids. Pamela was excellent at explaining the features and capabilities of the hearing aids and adjusting them to my needs. New hearing aids require a period of adjustment. The streaming device is necessary for watching tv as the hearing aids alone did not solve tv sound clarity. Background noise and tinnitus ringing is still an issue. This may improve as I have only had the aids for 3 months.

Reply from Starkey Hearing Aids2026-05-20

Hi Penny, we appreciate your review!

H
Harold · 1 review · Verified · Experienced 2026-05-18 ·

I didn’t order anything.

Reply from Starkey Hearing Aids2026-05-19

Hello Harold, we appreciate your review.