Starkey Hearing Aids (starkey.com) has a 4.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is good. 69% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
My experience is mixed. These are my first pair of hearing aids so I have nothing to compare them to. So far they have been OK. Some days I forget I have them in; some days they are definitely there. It has been 9 months, and some days still have problems with fit. My problems have been more with the dealer. He didn't really listen to my complaints that one of mine was not fitting for the first 5 months. It took someone else to look at it to get his attention. On the other hand the dealer was always available when I wanted to go in when I had problems (other than the fit),
N
No name · 1 review · Verified · Experienced 2026-08-05 ·
★★★★★
The person was more of a sales pitch…
The person was more of a sales pitch than understanding the conditions of my hearing bc tenitis is the issue of clarity not the volume and these hearing aids only help me hear everything else but the clarity of words being spoken! I don’t need to hear surrounding things that are not important but I need to hear what someone is saying as priority
B
Brenda Decicco · 1 review · Experienced 2026-07-28 ·
★★★★★
Nearly ruined vacation
Recently on a trip to Vermont to visit family, I left my Starkey hearing aid charger at home. Being profoundly hearing challenged, I panicked. Better Living in So. Burlington Vermont came to my rescue the following morning. They were able to provide me with the exact charger I needed to enjoy visiting with my family. Profoundly grateful.
i find my hearing aids are not clear.when i go for service he said if not better come back ,but always the same not good. when other talk it is hard to understand,i keep saying what what.some people are ok
Reply from Starkey Hearing Aids2026-08-03
Hi Sandra, we recommend contacting your hearing care professional to help resolve this issue.
T
There · 2 reviews · Experienced 2026-07-23 ·
★★★★★
I purchase a set of Omega AI 20 hearing…
I purchase a set of Omega AI 20 hearing aid on July 23, 2026 and I must say they are VERY user friendly !!!!
I am 100% happy with the service and sale of the units, I would highly recommend Starkey hearing aids to all of my family and friends.
They was purchase from Center For Hearing Care, Salem, Ohio 44460-2017
I stiĺl can't hear the TV no matter how loud it is. It's not the hearing that I have problems with. It's the understanding. It sounds like a foreign language to me. But I think that is just my hearing. So other than that I have no complaints.
Reply from Starkey Hearing Aids2026-07-14
Hi Michelle, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]
R
Robert · 1 review · Verified · Experienced 2026-07-06 ·
★★★★★
Very pleased with my hearing aids
Very pleased with my hearing aids. Customer service is also great. Thank you
Reply from Starkey Hearing Aids2026-07-13
Hi Robert, we appreciate your review!
A
Ann · 1 review · Verified · Experienced 2026-07-06 ·
★★★★★
The amazing people that work there
The amazing people that work there. Awesome equipment all of it.
I’ve worn hearing aids for several years and have switched brands due to a reference from Mutual of Omaha. The service I received from your local representative was far superior to the large health provider that provided my original hearing aids. In the meantime technology advances was exciting and very helpful. My only criticism is that the battery malfunctioned in one hearing aid and had to be returned. That process took about 10 days, which I thought was a bit excessive.
Reply from Starkey Hearing Aids2026-07-01
Hello, we appreciate your review!
V
Vincent Schiro, II · 2 reviews · Verified · Experienced 2026-06-25 ·
★★★★★
Audibel is the BEST.
Reply from Starkey Hearing Aids2026-06-29
Hello Vincent, we appreciate your review!
C
Charles · 1 review · Verified · Experienced 2026-06-23 ·
★★★★★
The aids increase volume but I have a…
The aids increase volume but I have a hard time understanding people especially females.
Reply from Starkey Hearing Aids2026-06-29
We recommend contacting your hearing care professional to help resolve this issue.
