Starkey Hearing Aids

They try to help me to hear better… audibel where I go

They try to help me to hear better which I like and they are friendly and understandable

Tinny sound and swooshing AI noise slow recalibrating.

I have recalibrated this aid through my audiologist dozens of times. It is now set as tinny sound for everything from radio/TV to face to face talking. Any sound such as putting a book down on a table, turning a key in a lock, anything at all, the AI swooshes high pitch for 10 seconds before it realises I don't want to hear that background incidental noise and it calms down to the tinny setting. I wouldn't recommend this at all. Surely not all hearing aids are this bad?

DO NOT buy Starkey Omega AI hearing…

DO NOT buy Starkey Omega AI hearing aids. I paid nearly $6,000 for these “premium” hearing aids and have had nothing but problems. The left hearing aid battery completely failed after only 9 months. My ENT office had to send it back to Starkey, and I was without it for 29 days. Then, just six months later, the right hearing aid died too. Another repair. Another month without a hearing aid — 32 days this time. Before buying, I was told the rechargeable batteries should last 3–5 years. Mine didn’t even make it a year. What makes this worse is the repair turnaround time. Hearing aids are not optional devices for many people. Being without them for a month at a time seriously affects communication and daily life. I even wrote directly to the CEO and never received any response. For a company selling expensive “high-end” hearing aids, both the product reliability and customer service have been extremely disappointing. I would strongly recommend looking at other brands before spending this kind of money.

These hearing aids buzz everytime I get…

These hearing aids buzz everytime I get near a machine, microwave, refrigerator, furnace and when I get a text on my phone or when I'm riding in the car. I can hear better with these, however, the buzzing is awful. The staff doesn't know how to fix it. Been there enough times and still buzzing.

I have had hearing aids for 2 days &…

I have had hearing aids for 2 days & have struggled with the app for my android phone, finally gave up tried their support, 8:35 AM chat bot tells to CALL, hard of hearing person on phone (?) between 7:30 AM & 6 PM but there is a NO representative available now!! Not the best start!!

The app between Apple devices is shite !

I love my new hearing aids

I love my new hearing aids. I was treated well by the staff, who was in no rush to get my hearing tested & hearing aids adjusted.

Great, but Typical New Release Bugs

Units fit well and hold a great charge. Since the last firmware update, they have been riddled with Bluetooth connectivity issue and poorer sound transfer. I just need to get back to the office to see if a corrected update is available.

I upgraded my hearing aids to improve…

I upgraded my hearing aids to improve my hearing and these did just that. Comfortable to wear and I love not having to deal with batteries.

I love the Starkey Audibel hearing…

I love the Starkey Audibel hearing aids. Great to be able to hear again. So convenient also that hearing aids are like apple iPods.

Has pairing issues with android phone

Has pairing issues with android phone. Often disconnects during the day. Must hit volume button on phone for hearing aid to connect to streaming audio or phone calls.

Analysis resolved the issue

The issue with batteries that seemed to not hold power was resolved through their troubleshooting! Staff are helpful and considerate.

Efficient

Efficient, courteous & personable; getting it right! ( with trouble shooting, remedies). Thank you Team!!

Andrew was very knowledgeable and…

Andrew was very knowledgeable and helpful and guided me through my process of getting my first hearing aids. I would highly recommend Andrew and Hear For You. It was a wonderful experience.

Outstanding Audiologist

The quality and performance of the hearing aids are excellent . What most differentiates Good Sound Audiology is the superlative service and demeanor of Jose Rodriguez and his staff. It was such a delight that to encounter their advanced professionalism.

Great customer

Weekly appts after receiving the hearing aids was very helpful and informative. No one knows what to expect and what is normal. Chris listened to concerns, made adjustments as needed. Great customer service. Loving being able to hear.

Ease of use and ability to customize…

Ease of use and ability to customize hearing settings. Audiologist tech in local office is wonderful And always listens to desired.

My very pricey pair stopped charging in…

My very pricey pair stopped charging in month 10. I had several issues from the first month. I called Starkey customer support and was told, take them to a local dealer. I have a 6 year old pair of Sonics that perform better. Save your money & skip Starkey. Purchased May 2025. Update: I took hearing aids & charger to local dealer who sold them to me. They kept them 1 hour and said the charger needed cleaning which they claimed they did. The charger stays closed unless I am placing the hearing aids in or taking them out. After cleaning and charging (blinking charging lights are on when I close, when I open, no light on the right hearing aid and not charged). This is a cheap product that you are getting ripped off paying $6,000 for. Just go with a less expensive brand. Save your money.

Great experience

Staff is very good

Staff is very good. Heather is thorough and friendly. Wants to make sure client is satisfied and understands product. Receptionist is equally friendly and efficient. Thank you!