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Shopping & Fashion

Steeldive Watch

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305 reviews

4.1305 reviews
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About Steeldive Watch

Data updated
Website
steeldives.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
98 reviews
Replies to negative
46% (26/56)
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About this business

Inspired by famous Diver watches from the past, Steeldive is a young, ambitious watch brand that produces a range of classic watches - powered by a reliable, Japan NH35 movement - that are faithful to the ideals and design aesthetics of the originals. The watches look superb, are manufactured to a high quality: and the value is unbeatable

Written by the business, not verified by us.

Is Steeldive Watch legit?

Steeldive Watch (steeldives.com) has a 4.1 out of 5 rating on OK.one, based on 305 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently mention that the timepieces offer incredible value, successfully combining solid craftsmanship, beautiful designs, and surprisingly affordable prices that rival much more expensive brands. Many buyers also deeply appreciate the fast shipping times, helpful service representatives, and the wonderful overall reliability of their daily wear. However, some customers also noted minor quality flaws, such as misaligned watch hands, particularly stiff crowns, or occasionally defective movements upon arrival. A few people mentioned encountering unexpected difficulties when trying to resolve these specific product issues through customer support or return channels.

Auto-generated from all reviews of this business. For reference only.

What people say

Terrible customer service

Terrible customer service. Next to no communication. Long delays. Tracking that doesnt track. Where are my watches?

Reply from Steeldive Watch 2026-03-09

Dear Customer, We’re very sorry to hear about your experience and truly apologize for the inconvenience caused. We would like to look into this and help resolve the issue as soon as possible. Could you please reply with your order number or contact us at our support email so we can check the status of your shipment for you? Our team will investigate immediately and provide you with an update. Thank you for your patience and we look forward to resolving this for you. Best regards

Big Disappointment

The watch started rusting after only one month of use. I live in a humid area, but a product advertised as stainless steel should not corrode this quickly. The bracelet developed rust all over within weeks. I have been unable to contact the seller for support. Very disappointing purchase. I would not recommend this product. UPDATE : I bought the watch with AliExpress.

Reply from Steeldive Watch 2026-03-09

Dear Customer, We’re very sorry to hear about your experience and truly apologize for the inconvenience. Our watches use stainless steel materials, and rusting under normal use is very uncommon. We would be happy to investigate this issue and provide a proper solution for you. Unfortunately, we were unable to locate your case based on this review. Could you please contact us with your order number or send us an email so we can check the details and assist you with repair or replacement if necessary? We always stand behind our products and will do our best to resolve this for you. Best regards

Steeldive.com (not steeldives.com) has…

Steeldive.com (not steeldives.com) has a bad actor using a web address steeldives.com (note the "s" on the end) - I mistakenly purchased my watch from steeldives.com - it was $ 100 moe than the Steeldive price and ended up breaking. Steeldives.com refuses to even respond to me annd Steeldive will not assist in getting the bad actor to compensate me - I have replied to correspondence with Steeldives and still wait a reply - "Thank you for the reply and offer, I confirm that I still have the button and spring, but glueing it on is not an option as I am more concerned with the quality of the watch. If I were to glue the botton on it would interfere with the spring action. Is this something you have seen before? If this is the only time you have seen it I would prefer to get a replacement model. Regards Chris"

Reply from Steeldive Watch 2026-03-09

Dear Customer, There may be some misunderstanding here. After checking our email records, we were unable to find any previous after-sales request from you regarding this issue. Our customer service team has already reached out to you to better understand the situation and assist with a solution. Please kindly reply to our message with your order details so we can investigate further and help resolve the problem. We take customer service very seriously and will do our best to assist you once we receive your information. Best regards

My watch arrived with the crown stuck…

My watch arrived with the crown stuck tight so I can't set the time. I tried for weeks to contact Steeldive and was finally told to return it at my cost with no RMA. After purchasing 7 or more watches no one at the company seemed to care. I still have the watch on my desk and have been unable to wear it.

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