About Steeldive Watch
Data updated- Website
- steeldives.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 98 reviews
- Replies to negative
- 46% (26/56)
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About this business
Inspired by famous Diver watches from the past, Steeldive is a young, ambitious watch brand that produces a range of classic watches - powered by a reliable, Japan NH35 movement - that are faithful to the ideals and design aesthetics of the originals. The watches look superb, are manufactured to a high quality: and the value is unbeatable
Written by the business, not verified by us.Is Steeldive Watch legit?
Steeldive Watch (steeldives.com) has a 4.1 out of 5 rating on OK.one, based on 305 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers frequently mention that the timepieces offer incredible value, successfully combining solid craftsmanship, beautiful designs, and surprisingly affordable prices that rival much more expensive brands. Many buyers also deeply appreciate the fast shipping times, helpful service representatives, and the wonderful overall reliability of their daily wear. However, some customers also noted minor quality flaws, such as misaligned watch hands, particularly stiff crowns, or occasionally defective movements upon arrival. A few people mentioned encountering unexpected difficulties when trying to resolve these specific product issues through customer support or return channels.
Auto-generated from all reviews of this business. For reference only.What people say
Awful Communication
According to their tracking information, the product shipped. After 3 weeks, no additional tracking information was provided. They're communication was extremely poor and they did not answer me to issue a refund. I had to take the charge up with my credit card company. After 2 and 1/2 months, it is still unresolved.
Reply from Steeldive Watch 2025-12-12
We’re very sorry for the frustration this caused. At the time, sudden changes in U.S. customs procedures led to widespread delays and limited tracking updates for many international shipments, including yours. We apologize that our communication during this period was not timely enough. We had agreed to issue a refund, but a chargeback was filed with your credit card company before we could process it. Once a chargeback is initiated, the funds are frozen by the bank and are no longer accessible to us. We have fully accepted the chargeback, and the refund is now being handled by your bank. The funds are not held by us at this stage. For the latest status, please contact your card issuer directly. We appreciate your patience and are working to improve our service going forward. — Customer Support Team
Watch is great
Watch is great Tools for bracelet included Runs like a charm
The watch I purchased (Steel Flier)…
The watch I purchased (Steel Flier) twice with the second one as a present for my son an Airline Pilot because it is an excellent value and has the outstanding qualities aspects and specifications that both he and I value in a useful watch.
great watch for the price
Beautiful watch and well made
Beautiful watch and well made. Part of my regular rotation of watches.
Bracelet did not match the photograph
Bracelet did not match the photograph. It had changed. The first link connecting to the end link is not the same as it used to be on the SD 1993 and the SD 1953 I tried two bracelets, and they are both incorrect. I wanted the original bracelet.
Reply from Steeldive Watch 2025-12-12
We’re sorry for the disappointment. The bracelet listings clearly state the compatible models (SD1953 / SD1993) but do not specify a particular production batch. The bracelets supplied are correct for those models. However, minor design differences can occur between production batches over the years, especially when compared to older watches. If a specific batch or older bracelet design is required, we recommend contacting us before ordering so we can confirm availability. We appreciate your feedback and will continue improving product clarity going forward. — Customer Support Team
Love the watch.
Excellent looking watch. Got it fairly quick. People comment on how much the like the watch.
I own three of your watches
I own three of your watches. They are accurate and made with quality parts.
The build quality
The build quality, attention to detail and durability are way beyond what I was expecting. For the value, you can't beat it!
Ordered green faced SKX homage
Ordered green faced SKX homage. Excellent watch green face partly sunburst and beautiful in sunlight. Lume on face and bezel fantastic and last the whole night. Bonus, running at plus 4 seconds a day which is crazy for NH movement. Recommended
I can’t review
I can’t review. I ordered a watch October 21st. Day I wrote this review is November 10th I still don’t have it. I contacted SteelDive to ask for a refund and they told me to be patient and wait. That is very disappointing since they have my money and I don’t have my watch
Reply from Steeldive Watch 2025-12-12
We’re sorry for the frustration caused by the delay. This shipment was affected by a Canada Post strike at the destination, which led to temporary and uncontrollable delivery delays. According to the tracking information, the parcel was delivered on November 10. The total transit time was approximately 18 days, slightly longer than standard postal delivery. We understand your concern while waiting, and we appreciate your patience during this period. Our goal has always been to ensure the parcel reaches you safely, even when external factors cause delays. Thank you for your understanding. — Customer Support Team
BAD EXPERIENCE
I bought two watches three months ago, and one of them didn't work. I was told to send it to China, paying the shipping costs myself, and I'm still waiting.
Reply from Steeldive Watch 2025-12-12
Thank you for your feedback. We would like to clarify that we have already received the returned watch and it is currently under repair. We are covering all repair costs, including movement replacement, and we will also pay for the return shipping back to you once the repair is completed. We sincerely apologize for the long wait and appreciate your patience. If you have any further questions, please feel free to contact us directly.
Great watch and customer service.
Steeldive means Value for Money
Excellent customer service, shipping and watch regulation. Great watch, excellent price.
Quick delivery,excellent quality of the…
Quick delivery,excellent quality of the product!
Love the watches
Easy to navigate site
Easy to navigate site, great prices
The best watch I've ever had.
Great quality
Great quality, very attractive and price is very affordable. Excellent value. recommend.
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