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Hobbies & Crafts

StockX

257 reviews

3.8257 reviews
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About StockX

Data updated
Website
stockx.com
Category
Hobbies & Crafts
Location
United States · Detroit
Status
Unclaimed
Last 12 months
257 reviews
Replies to negative
15% (11/71)
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Is StockX legit?

StockX (stockx.com) has a 3.8 out of 5 rating on OK.one, based on 257 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 15% of negative reviews. Last updated 2026-08-10.

What people say

I found my it bag on StockX

I found my it bag on StockX! This bag is sold out but I found it on StockX and by adding it to my favorites list, I was able to score it at a great price. StockX kept me informed throughout the authentication process and it arrived in fast and perfect condition. Great experience all around.

This is a HORRIBLE place to shop!

This is a HORRIBLE place to shop!! I bought a 300 dollar pair of shoes, but they didn't fit me and they refuse to accept returns. You will be disappointed of how bad customer service is. This is my first and last time buying here. This is a such a scamm. People stay away from StockX. You will be very disappointed!!!!

Reply from StockX2026-08-03

Hello there, Socorro. Thank you for sharing your feedback with us. It is highly appreciated! We understand how you feel this way since the item you've received does not meet your expectations. We get your point, and we will be glad to give you further insight. Due to the anonymous nature of our live market, the possibility to offer refunds, exchanges, swaps of any kind, or returns is out of our hands, including if the size you received did not meet your expectations. This is because we do not maintain an inventory of items, as our platform facilitates direct transactions between sellers and buyers. However, on the other hand, the good news is that you can always resell it with us with no fees if you no longer want the item. We always prioritize our customers here at StockX, and ensuring you have a great experience is definitely of the utmost importance to us. You can get more info here: https://bit.ly/3Wh8g1Y We hope this information answers all your questions. Please let us know if you require further assistance. Best wishes, StockX.

First order spent four weeks in limbo

First order spent four weeks in delivery limbo after being shipped from the seller to StockX for verification, with inaccurate delivery estimates and zero updates. Had to contact StockX twice to follow up. Their customer service must be swamped because it took literally minutes for each reply from the human agent, and all they could do was cancel and refund the order, no replacement offer. I had to push for even a small credit that expires to make up for the shipping. I ended up using that for a replacement order that only spent a week in delivery limbo (but FedEx's fault this time). Not sure I would risk purchasing from StockX again.

Buyer Beware - StockX steals!

StockX stole over $400 from me and refuses to respond (other than through automated messages). After placing only bidding $140, StockX charged me over $400 for the purchase of a pair of shoes without proper authorization. I immediately rescinded (i.e. cancelled) the order, but StockX refuses to refund the amounts it charged. ... and now queue StockX's templated response that how they understand why I feel this way without addressing the issue at hand or explaining how they cannot take back orders despite the fact that the order does not exist and the item was never received.

Great Condition, Bad Prices.

Shoes always come in great condition. Only downside is you have to pay a massive ammount of fees, making the total cost way more than the shoe. Aswell as the delivery time, you have to pay alot for quicker shipping.

Reply from StockX2026-08-03

Hey there, Kameron. Thanks for your review. We are delighted to know your experience was awesome, and we can’t wait to see you getting more purchases soon! We appreciate our customers as the most important part of our company, and we are always happy to help. Regarding your fees inquiry, StockX is a live marketplace that allows connections with sellers and buyers from all around the world. As a buyer on StockX, you are responsible for paying processing fees, as well as import duties and sales tax based on your shipping address. Please note these fees may be included in your total purchase price. You can read more about this here: https://ow.ly/SVin2000NJj Thank you for sharing your experience with us! If you have any further questions or concerns we are here to help. Please reach out to support via http://help.stockx.com. Regards, StockX.

The products are of very high quality…

The products are of very high quality and arrive exactly as shown in the photos—and most importantly, they are authentic. However, I’m not too fond of the shipping costs; perhaps they could lower them a bit. With some products, I feel like I’m paying for the item twice—even though I’m not, it’s just the shipping cost. It would be perfect if they reduced the shipping price a little.

Easy ordering, need more price transparency

Website and phone app are easy to navigate and filter. Wish the fees (Xpress Ship, shipping fees, tax) were more transparent before going through the payment process. Other than that, I am very happy with the quality of product and the quick delivery.

If you are looking for rare and hard to find, this is the site..

Shopping for sneakers on the site was generally easy. I like that there are so many options. One has the capability to purchase out right or bid. More importantly, one can fine rare and updated sneakers. The site could be more transparent with fees. Checking out is when you discover the hidden fees associated with purchasing from the site. Overall, great shopping experience.