Personalized Story Books for Children. Birthday, Adventure and Christmas books. New-born Personalized Books.Shop Now
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Is Story Bug legit?
Story Bug (storybug.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful illustrations and vibrant colors of the personalized story books, noting that they make fantastic and memorable gifts for young children. Consumers also appreciate the prompt delivery times, sturdy hard cover quality, and the remarkably smooth, user-friendly website ordering process.
Some reviewers were not happy with certain minor aspects, mentioning a desire for better tracking updates, correct capitalization on all book covers, or additional story options. However, the vast majority of everyday consumers remain thoroughly impressed by the overall product quality and swift service provided consistently.
Auto-generated from all reviews of this business. For reference only.
Shame the story wasn't as good as the physical product
The quality of the product and personalisation was brilliant the actual story was really poor, terrible way to finish a child's book in my opinion
Reply from Story Bug2026-07-16
Hi Paul,
We’re sorry the book didn’t meet your expectations. Our books including the storyline can be previewed before checking out. We are very sorry if this was missed. As we offer 100% satisfaction, one of our team members will reach out to you to assist you further with your concern.
Best regards,
Caitlin
Hi,
While I was impressed with the books, I didn’t realize I clicked twice for one of my nieces. So I received 2 books for one niece and 1 book for the other niece. I’m not quite sure why I was emailed or called that there were 2 books for one girl.
Reply from Story Bug2026-07-14
Hi Therese,
Thank you for your feedback. We’re delighted to hear that you loved the book. We'd love to help you with the issue you encountered, please reach out to us at [email protected]
Kind regards,
Caitlin
I will be diffinately ordering again, very good customized book to borrow
Reply from Story Bug2026-07-15
Hi Nardia,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that you’re happy with your order.
Best regards,
Caitlin
Hi Anthony,
We’re delighted you found ordering easy and enjoyed the books! We hope they become treasured keepsakes for your family.
Kind regards,
Caitlin
Loved the book. Easy to order and delivery was right on time.
Reply from Story Bug2026-07-15
Hi Patricia.
We're so glad to hear that you love the book and you found our ordering easy. We hope the book will become treasured keepsakes for your family.
Kind regards,
Caitlin
The book for my great granddaughter was more than I ever dreamed it would be. I can’t wait to give it to her for her 1st birthday in August. Ordering was easy and I received it in a timely matter. I’m sure I will order from your company in the future.
Reply from Story Bug2026-07-15
Hi Nancy,
We really appreciate your kind words—it means a lot to us!
Many thanks,
Caitlin
Was delighted when I received my purchase, in super quick time
The illustration of the book is fantastic and I’m sure my granddaughter will be delighted when she receives it in Australia
Reply from Story Bug2026-07-14
Hi LW,
We really appreciate your review.
Many thanks,
Caitlin
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