StrapsCo is a leading online destination for high-quality watch bands, accessories, and watch tools. Founded with a simple mission—to help people personalize and enhance their watches—StrapsCo has grown into a trusted brand recognized for its extensive selection, fair pricing, and customer-first approach. Whether upgrading a luxury timepiece, refreshing a smartwatch, or replacing an everyday strap, customers can find options designed to fit nearly every watch, wrist, and style.With over 10,000 SKUs, StrapsCo offers one of the largest online selections of watch straps available anywhere, including leather, rubber, stainless steel, nylon, sailcloth, FKM, and more. The company is also widely known for its extensive compatibility across major brands such as Apple, Samsung, Garmin, and Fitbit, making it easy for customers to find the perfect fit without guesswork.The StrapsCo team is committed to delivering a seamless and reliable shopping experience—from detailed product pages and real-world fit photography to fast shipping and responsive customer support. The company understands that a watch strap is more than just an accessory; it’s an extension of personal style. That’s why every product is carefully designed or selected with durability, comfort, and aesthetics in mind.Customers choose StrapsCo not only for its wide selection, but also for the consistency, quality, and care behind every order. Whether someone is a collector, watch enthusiast, or simply looking to refresh their daily wear, StrapsCo is dedicated to helping customers enjoy their watches even more.
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Is StrapsCo.com legit?
StrapsCo.com (strapsco.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products feature great overall quality, excellent craftsmanship, and are available at a very reasonable price for watch enthusiasts everywhere. Consumers truly love the incredibly wide selection of available straps and consistently find that the online ordering process is remarkably smooth, quick, and easy to navigate.
Some reviewers were not happy with ordering complications, website confusion, and occasional sizing or strict compatibility issues affecting their watches. A few people also noted receiving unexpected extra items by mistake, or encountering poor quality control with specific replacement bands and clasps.
Auto-generated from all reviews of this business. For reference only.
Ordering was good, but i have gotten 5 emails in the short time since i ordered. don't need that from you
Reply from StrapsCo.com2026-07-16
Thank you for your feedback! We're glad the ordering process went smoothly, and we appreciate you letting us know about the number of emails. We'll certainly take your feedback into consideration as we work to improve our customer experience.
This is my 3rd order now and I am very pleased with the straps I have ordered. Customer service is great, I had an issue with one of my sailcloth straps and they took care of it promptly.
Reply from StrapsCo.com2026-07-16
Thank you for your continued support! We're so glad you're happy with your straps, and we're pleased we could quickly resolve the issue with your sailcloth strap. We truly appreciate your kind words!
I am a returning customer to Strapsco since last year not only because of their extensive selection, but also because use of their customer service. their website is very easy to navigate, their communication as to when my order ships is excellent. Prices are reasonable as well.
Reply from StrapsCo.com2026-07-16
Thank you for your continued support! We're thrilled to hear that you enjoy our selection, easy-to-navigate website, customer service, and communication. We truly appreciate your loyalty and look forward to serving you again!
These people and company are a bunch of scammers. They send you used looking products and when you return they deny your refund. It’s a full blown scam. I should’ve checked the reviews. Be aware of StrapsCo. They will send you used products and then deny your refund after you return what they sent you in the condition they sent it in. Full blown scam operation.
Reply from StrapsCo.com2026-07-16
We're sorry to hear you feel this way. We take concerns like this very seriously and do not ship used products or deny refunds without reason. In this case, we did offer store credit as a resolution, so we have made every effort to help.
We're also happy to continue reviewing your case. Our customer service team is currently waiting for the requested photos so we can investigate further. We look forward to hearing from you.
The watch band immediately fell apart. There is no tool to take out a link, and the link broke as soon as the jeweler used a tool.
Reply from StrapsCo.com2026-07-16
We're sorry to hear about your experience. This is not the quality we aim to provide. We sent an email so we can work toward a resolution. We look forward to hearing from you!
Easy transaction, user friendly website, excellent products. I am a return customer (multiple times). Buy with confidence.
Reply from StrapsCo.com2026-07-16
Thank you for your continued support! We're thrilled to hear you’ve had a great experience with our website, products, and ordering process. We truly appreciate your loyalty and look forward to serving you again!
Didn’t like the material of the band or the styling. I prefer when the end is sewed and had a hard time adjusting. Unfortunately I can’t return because I had to try and use it to see if I could figure out the adjustment.
Reply from StrapsCo.com2026-07-16
Thank you for your feedback. We're sorry to hear that the band did not meet your expectations. We understand that comfort, style, and ease of adjustment are important when choosing a strap, and we appreciate you sharing your experience. We'll take your comments into consideration as we continue improving our products.
If you would like to return the straps, you can start a return request here: https://strapsco.com/returns/ We have also sent return instructions via email.
I just received my order, Thin Mesh Strap - Stainless Steel, 18mm. It came with 19mm spring bars, it must have or this is the worst design for a watch. After 20 minutes of messing with it I give up. When I log into my account for a return, my order doesn't show up either. While I have been fairly satisfied with previous purchases, the Sailcloth straps I previously ordered were hit and miss with the quality. I didn't complain, but at this point I don't think I will order from you again. I should have stuck with the company that I bought a different mesh strap from. While it was more expensive, it was a far better product.
Reply from StrapsCo.com2026-07-16
We're sorry to hear about your experience with your recent order.
Our customer service team is already reviewing your request and working toward a resolution. We appreciate your past support and hope we have the opportunity to make this right.
Love all the sizing info on products. Makes ordering very easy.
Reply from StrapsCo.com2026-07-16
Thank you for your feedback. We're glad the sizing information made your shopping experience easier. We appreciate your support and hope you enjoy your new straps!
2nd time purchasing and can’t wait till the straps come in.
Reply from StrapsCo.com2026-07-16
Thank you for coming back for your second purchase! We’re excited for you to receive your new straps and truly appreciate your continued support. We hope you love them!
I bought three straps (Garmin silicone replacement, metal and a leather band) to get their discount deal. Upon receiving, the metal band did not fit on one side and the leather band was a piece of junk stiff as a board. I requested to return the two bands that did not work. Was informed you can’t since part of a discount deal. Went round and round until I got the RMA authorized by being charged full price without discount. Ok cool, I can live with that. Just received an email that the return was denied because the straps were used! The only use was taking them out of the packaging, determining that they were junk and wouldn’t work, then placing back in the packaging to send back. This company is a bunch of scammers selling product that is generally inferior and low quality. Be smart , buy your replacement straps from another company that is reputable.
Reply from StrapsCo.com2026-07-16
We're sorry to hear about your experience and understand your frustration. We take customer concerns seriously and strive to ensure every return is reviewed fairly.
Our return policy requires items to be returned in new, unused condition, as worn straps may not be eligible for a refund. That said, our customer service team has already processed a refund for your order. We hope you are satisfied with the resolution and appreciate the opportunity to address your concerns.
45mm probably wont work if you weight 201 or more.
the strap is too small for the average man.
Reply from StrapsCo.com2026-07-16
Thank you for your feedback. We understand that finding the right fit is important. Our Garmin straps are available in lengths up to 240mm (approximately 9.45 inches), which is our longest available size and is designed to accommodate a wide range of wrist sizes. This length is also longer than the average watch strap.
We appreciate you sharing your experience as this help us improve.
As I have already written you...Everything was very good. I am very satisfied with my previous purchases. I did not like the added shipping protection charge that I could not remove
Reply from StrapsCo.com2026-07-16
Thank you for your continued support and for sharing your feedback. We're glad to hear you’ve been satisfied with your previous purchases.
We appreciate your comments regarding the added shipping protection charge and understand your concern. We’ll take your feedback into consideration as we continue working to improve the shopping experience. Thank you again for being a valued customer!
Very easy to shop
Returned to get another leather strap for my Seiko
Reply from StrapsCo.com2026-07-16
Thank you for your feedback! We're glad you found it easy to shop and we're happy to have you back for another leather strap for your Seiko. We appreciate your continued support!