Stuff4Crafts (stuff4crafts.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 54% of negative reviews. Last updated 2026-08-12.
Placed a small, simple order. Didn't receive or hear anything for over a month. Finally reached out to inquire and was told that the item was out of stock and they were sending me a refund. Would they have said or done anything if I hadn't contacted them over a month later? This was my first and last time attempting to do biz with these guys 👎
I apologize you felt that shipping took too long. I have taken a look at your order and it was placed on the afternoon of Friday May 12. The order was delivered to you on the morning of Friday May 19 making total turnaround 5 business days. We feel this is more than a reasonable shipping time frame.
The price of my purchase was much cheaper than anywhere else. I received it in a timely manner. My only suggestion...notify the customer when the package ships. The same day I was planning to email the company inquiring about my package, I received it in the mail. Very happy with my purchase.
I order some Copic markers from this company on 2/16/2023…… after several emails…. Because they NEVER answer the phone or return phone calls, I still have not received my markers or a refund, and here we are in the middle of March! Although someone has said that supposedly this company has refunded my money…… longest wait time on a refund I have EVER had. This company’s customer service stinks about as bad as a flaming dumpster of used crappy diapers!!!! Don’t waste your time or money ordering from this company ppl.
Reply from Stuff4Crafts2023-03-17
I sincerely apologize that you did not receive your order in a timely manner. I can assure you that this is not the norm for us. I have confirmed that the order was refunded to your account.
I placed an order in January and in March the item still has not arrived. I have contacted customer support by emailing and calling, and have not heard back from them. I hope they will respond soon because I will request a refund.
Reply from Stuff4Crafts2023-06-14
I do sincerely apologize that you did not receive your order and for the delay in receiving a response from your email. I have confirmed that a customer service rep did reach out to you on March 9 and issued you a refund at that time. We pride ourselves on always providing the best customer service possible and we definitely failed in this instance.
There wasn't any communication on my shipment being processed or when it shipped as there was supposed to be. I received one item with no update on the other two items. I had to email customer service twice just to find out when/if they would arrive. A lot of work for me.
Ultimately I got two out of three. Credit on the third item was prompt.
Reply from Stuff4Crafts2023-06-14
I do apologize that you did not receive your shipment confirmation. We are looking into why this happens occasionally as we know how important it is that customer's be kept up to date on the status of their orders!
I was lucky enough to find a vendor who still had a supply of an item which is being discontinued (unless someone picks it up) and was SO HAPPY! Items arrived quickly and superbly packed. Could not have been happier!