Subsplash is the award-winning leader in mobile technology and digital engagement tools, helping thousands of churches around the world expand their reach and engage their communities through world-class technology.With the power of the Subsplash Platform you can create your own custom mobile app and website, showcase your content in a captivating way that's personalized to your people, live stream your services and events, fuel your mission with Subsplash Giving, manage your volunteers, plan your services, and more.Our mission is to glorify God and proclaim Jesus is Lord by building a great company that drives for humility, innovation, and excellence to delight millions of people on Subsplash platforms. Subsplash is trusted by more than 16,000 churches to expand their reach and connect with their people every day of the week.
Written by the business, not verified by us.subsplash.com (subsplash.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 11% of negative reviews; Reviews mostly discuss App, User experience, Customer service. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Consumers appreciate how simple it is to build professional websites and mobile apps that keep their communities connected. People also love the all-in-one platform which saves plenty of time by smoothly streamlining giving, events, and media libraries. Reviewers frequently highlight the helpful staff who guide them patiently through every step of onboarding. However, some people mentioned frustration regarding limited support access and unexpected delays during the setup process. A few users also noted that certain features, such as user permissions or volunteer management, could be improved. Despite these hurdles, customers generally find the tools reliable for daily ministry operations.
Auto-generated from all reviews of this business. For reference only.From Day 1, Subsplash has worked hard to meet our Christian ministry needs. The capability to have a website and App on the same platform, giving and audio devotions has been a blessing to our staff and members. We love that Subsplash is professional, kind, and always growing with new ideas to support ministry. Truly an answer to prayer for OHSOFREE Women Ministries!
Working with Subsplash has been an absolute pleasure! Their platform is incredibly user-friendly, beautifully designed, and packed with powerful features that make managing content seamless and enjoyable. Whether it's building a custom app, live streaming, giving solutions, or media hosting, Subsplash makes everything intuitive and accessible. One of the things that truly sets them apart is their commitment to constant improvement. They are always implementing updates and expanding their platform to ensure it's the very best it can be. It’s clear they truly listen to their customers, taking feedback seriously and making enhancements that directly benefit ministries, churches, and organizations using their services. What’s even more impressive is how well Subsplash works with small churches. They understand the challenges of limited budgets and are committed to providing solutions that help churches grow both in person and online. Their flexible and scalable options make it easy for churches of any size to have a professional, engaging digital presence without breaking the bank. It’s clear that their mission goes beyond just offering a service—they truly care about kingdom growth and equipping churches with the tools they need to reach their communities effectively. Their customer support is phenomenal, and it’s evident that they genuinely care about helping their clients succeed. It’s rare to find a company that blends innovation, ease of use, and top-tier service so well, but Subsplash does it effortlessly. If you're looking for a trusted, cutting-edge platform that is both powerful and easy to navigate—while also being mindful of budget constraints for smaller ministries—Subsplash is the way to go! Highly recommended!
Sales before we purchased was helpful and did not oversell. Honest and trustworthy. The system works great! I’m a big fan of consolidating and that’s what Subsplash has done for our church, replacing several different software systems with a single interface. The app & website looks great! Tech support has been very good which is rare! And they take feature requests and recently implemented one that our church really wanted. Thank you Subsplash team!
Subsplash has excellent customer service! Our church is small and rural and they walked us through handling the app rollout for our church and supporting us during live-streaming. I couldn’t recommend them more!
I've been a Subsplash client for over 6 years now and there hasn't been a single company more essential to our ministry strategy. My favorite thing about Subsplash is twofold, their innovation and their support. Having a name and contact of a success manager that helps us get the most out of our Subsplash has been crucial for us and really separates Subsplash from other companies we've worked with. Not to mention they are constantly rolling out new features and products to us to help us be more effective in ministry. Subsplash has been our favorite tech partner.
Overall, my ministry loves Subsplash and its all-in-one capabilities! The only reason why I give it 4 stars is because there are some functions/capabilities that are still rolling out or things that are not yet available that we are waiting on. Great overall, just small things that would me it perfect! (For ex// I wish we could send photos/videos via SMS communications, not just through emails)
Subsplash has the unnecessary business practice of forcing you to pay a penalty fee when you cancel the service. Of course they will not tell you that. You have to give them 3 months notice before you cancel. But what if a quick change has to be made and you forgot about that? They will charge you nearly $500 just to stop their services. Not church friendly at all, and it takes resources that can be devoted to discipleship and mission in the congregations to line their pocket. Once you ask them about this, they tell you that they have every right to charge it and they really don't care if you come back or speak negatively of them. Honestly there are much better services anyway for what you ultimately pay for this primarily sales driven company.
I have enjoyed using this product for my church for years. It's made it easy to watch sermons and make donations and stay informed. Thankful for my church for having this.
In July, I noticed that my recurring gift to my church was processed twice (without my authorization). At that point, I cancelled the recurring gift and removed the payment method. Now in August, I received an email saying thank you for my recurring gift (indeed it was withdrawn from my checking account). I checked and see that I do not have any recurring gifts set up, and I have no payment methods on my account. Also, this August withdrawal is not listed in my gift history (the last one was from July). This is now the second unauthorized withdrawal from my checking account. Obviously my payment information is being retained and used without my permission. I’m not sure what benefit this platform provides to donors. The customer support is non-existent; I am being redirected to my church.
The platform itself is fantastic. The customer support is non-existent. It would be faster to code the app from scratch and publish yourself then to rely on them to make updates. Very frustrating...
Subsplash is a lower-priced alternative for local churches, but it is so lacking in features as to be nearly unusable. The positives: 1. It has a wonderful chat function which creates a mini-forum for each group (home group, kitchen team, youth group, etc.) but only on mobile. 2. Sign ups for events, meals, etc. work very well. 3. Sermons can be grouped into series. The negatives: 1. The website it creates for your church looks awful, but also has almost no functionality. "Media" (where sermon recordings go) demands a password every time you click, so a visit to Media page, then search for a sermon, then listen requires 3 password fill-ins! And the search doesn't work at all. Searches for words in the sermon title come up empty; it's possible the database hasn't been implemented yet. 2. None of those nice chat groups on your website. 3. No calendar of events (or Upcoming Events) on website. 4. Your church's Subsplash website will be a basic Wix-style website with none of your graphics, making Subsplash a non-starter for churches concerned about their "brand" or "identity." It is certainly our hope that Subsplash is able to fix the many bugs and add the many missing features, as it's much more affordable than competitors, and the chat enables communication between members, something competitors like CCB and Planning Center don't allow.
Don’t recommend. I’ve been with this company for over ten years, before when they were snappages. Customer service used to be great, if you needed something done it got done asap. Now it’s pretty much non existent. All you get is I’ll forward your response onto this department or that department. There’s absolutely no follow up. I’ve been waiting for a month to an issue I’ve been having and still nothing. So we’ve decided to go with a different company for our website needs. Anyone who uses this company, good luck to you.
If you plan to work with them, regardless of what they say, get all your questions answered up front and if they can't, then don't give them your money. We got two months into development and found they lacked a feature we absolutely needed and had to part ways. Through the process, we found their onboarding staff were unreliable, didn't know the product well, and required a separate meeting for just about every topic for which they might just cancel at last minute or leave you hanging. I burned several vacation days working on this project and staff seemed sort of oblivious to how precious my time is. We've been promised a refund for the time we've paid in advance and still haven't received anything from them weeks later.
Have not had great experience with their team giving us access to my clients account. Promised expedited delivery said minimum is 3-4 weeks. We are on week 6. Would not recommend.
Hello, Casey! Thanks so much for bringing this to our attention. Our Support team would love to discuss this with you. Please reach out to them at [email protected]. We are committed to serving you and helping find a resolution!
The ease of use of Subsplash’s single source for our web design, branded app, online giving, media streaming,etc. makes this platform a terrific tool for effective ministry!
Subsplash is easy to use and provides a consistent communication platform for our congregation. We primarily use the calendar and media library components, and the mobile app. It looks great, allows for most of the features I want, and is intuitive for users. In the years we've been using Subsplash, we have had so few issues, but any time we have asked for help the staff have been very responsive and accommodating.
Subsplash is an amazing app. The customer service team is amazing as well as the onboarding and success team. The app looks CLEAN and the ability to embed your content onto your website is what I love. I still wish there was a little more customizability to make things look exactly the way you want but since it's an app builder it makes sense that you can only use what they provide you with - which is a lot. We've loved our experience with subpslash and they're always making things better!
We have been using Subsplash since 2019 and continue to feel good about it. App CMS is very versatile and user-friendly. Great media tools. Responsive and friendly customer service. Hoping the website options will continue to grow.
My church has been with Subsplash for years now! We have trusted them with our app, website and online giving, and we have had nothing but an awesome experience. Their platforms are so easy manage which makes my job easy. Whenever we have had technical difficulties, they were solved pretty quickly. I do enjoy the online articles that they provide as well. It often gives me an explain and/or solution to my problem without having to contact them, but even with the bigger problems they have always been right there and respond usually within 24 hours. Subsplash also does a great job of offering a variety of features that stay ahead of the curve. I was so pleased to see Subpslash Live offered during the pandemic, especially how it allows you to stream to multiple social media platforms at once. We will be adding that component soon! I could not say enough about how much of a blessing Subsplash has been for my church. I would recommend them to anyone!!!
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