SuburbanRVparts/FurrionRVparts (suburbanrvparts.com) has a 3.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 12% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
Yeah it's me again after finally getting an email telling me that the part had been returned because the site that I had put down is my address was vacant. I find that hard to believe they told me it had been returned to the facility and after I gave him a PO box to send it to it actually arrived the very next day. Customer service is terrible. Absolutely terrible. They don't reply to your emails, text messages from the number that they give and then lie to me and tell me that I received a tracking number and maybe it went to my spam inbox. Neither did I receive it in spam regular email or on the website that I had to sign up with in order to see and look at my order. I hate that this is the only company that will carry a part for me that I can get and with all of the other complaints about paying extra the $3.99 for 3-day shipping and then they still didn't receive it or a tracking number. What's going on with our world? Why do we accept this and shame on you as a company you stink and I hope I never have to use you again
D
Dave · 3 reviews · Verified · Experienced 2026-02-25 ·
★★★★★
You had what I needed
You had what I needed, the order was correct, and shipping was prompt.
C
Chris · 3 reviews · Verified · Experienced 2026-02-23 ·
★★★★★
This was a very hard part to find and…
This was a very hard part to find and yet we found it. Ordered and delivered in 5 days. All good
4 weeks wait for a furnace cabinet is horrible. I paid up front with the expectation of getting the part in a timely manner
I'm at a loss just waiting and waiting.
Prompt service, Great ability to adjust on the fly, a website that you can clearly navigate, parts of a better quality than the origional so far knocking it out of the park.
Part needed was in stock, price was reasonable, shipping, while expensive was next day air and arrived on time. Can't complaint. Part worked as it is supposed to .
