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Summit Mortgage

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100 reviews

4.8100 reviews
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About Summit Mortgage

Data updated
Website
summit-mortgage.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
17% (1/6)
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About this business

Every customer has different needs. Some need light speed approvals using the latest techy gadgets, while others prefer a relaxed pace with some good old-fashioned personal service. At Summit Mortgage, we’ve designed our loan process to be flexible enough to accommodate the individual needs of our customers, providing a truly exceptional financing experience.Summit Mortgage Corporation NMLS# 1041. Equal Housing Opportunity. Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act; MN – This is not an offer to enter into an agreement. Any such offer may only be made in accordance with the requirements of MN. Stat. Section 47.206 (3) and (4); Licensed by the N.J. Department of Banking and Insurance; OR – ML-2644; WA – CL-1041; NMLS ID #1041 (www.nmlsconsumeraccess.org)

Is Summit Mortgage legit?

Summit Mortgage (summit-mortgage.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 17% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

The worst experience I’ve ever had…

The worst experience I’ve ever had buying a house. We were supposed to close in January but they didn’t get all the paperwork. We changed the closing date to February 10. Again, missing paperwork that they never sent out. We changed the date to deviate 14. Again something wasn’t completed. Now we are supposed to close tomorrow and what do you think happened today? Missing paperwork. Do not use this company for your home loan.

Exceptional!!

Evans took care of absolutely every single thing giving the extra mile to help us getting a lower price on the HOl. He worked so fast and so hard on our loan! He responded every single email and phone call and explained everything very well plus he showed up at closing! Amazing service! He and Jessica made our experience the best!!

Don’t use them!!!

Next to dealing with Bank of America Summit Mortgage is the worst. Their communication is next to nothing. I have spent countless hours on the phone with them trying to get them to understand that I never had a lapse in my mortgage insurance coverage. The policy was mailed/faxed/emailed and uploaded and keep playing games saying it has not been received. They also calculated my property taxes wrong and now my escrow account is short. I wish the mortgage rates would gone down I would change companies. Do yourself a favor and look somewhere else

I don't think Summit wants my Money! I wish they would have told me this upfront.

The arrogance is strong in this company. Customer service is nonexistent with the agent we worked with and from my research, it's the culture with all Mortgage agents that work for Summit. I did secure the loan with Summit, however, it was not with drama and threats. Remember we are the customer. If Summit does not want our money then we will look to another mortgage lender who will be happy to treat us like customers and with respect.

Thank YOU, Mark Swansen!

Mark Swansen is by far the best man to work with. He’s extremely knowledgeable, caring, & has an amazing positive attitude. Thanks to him, my husband & I learned a lot & felt comfortable with the purchase of our new home. Thank you, Mark!

Summit failed to pay my homeowners …

Summit failed to pay my homeowners insurance from escrow on time.

Reply from Summit Mortgage2018-03-07

Hello Mr. Morgan, Our records indicate a check was issued to your insurance carrier 18 days prior to the due date. It appears the check was received and cashed by the insurance carrier prior to the due date and we have verified with the insurance carrier the payment was credited to your account. There was not lapse in coverage, and no further action is necessary. It appears there is some miscommunication from the insurance carrier, but we would be happy to have a call with you.

Summit Mortgage took the time to …

Summit Mortgage took the time to explain the various options to my son and I. It took us 3 weeks to decide which option to select; but every time we had a question, the staff was available to answer the questions or they called us back immediately with the answer. Thanks for the great service.

Good at first, but didn't deliver

Summit Mortgage was great to work with at the start, but service took a serious dive after they knew they had our business. They worked really hard to get our business, but did not follow through once we committed to working with them. Communication was poor, our contact person left halfway through the process, and they did not seem to know what they were talking about.

It was a positive experience from start …

It was a positive experience from start to finish. All Summit personnel are very knowledgeable. They are able to help explain every detail in simple understandable language and quickly resolve all situations. I would definitely do business with them again and highly recommend them to others. Thank you all at Summit in making my home purchase a stress free experience.

Summit Mortgage - absolutely recommended

Summit Mortgage was the best team we could have asked for to help us through the mortgage application. Professional, knowledgeable and absolutely pleasant to work with. Made us feel secure in handling sensitive information and not alone in this overwhelming process. Special thanks to Kevin Kappler for help and support! Summit Mortgage will be the only one handling any future applications of ours! Absolutely recommended!

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