Please Add Windows And Linux To Your…
Please Add Windows And Linux To Your Devices (Don't Remove Android. Sorry For My English)
About SUNMI Tech
Data updated- Website
- sunmi.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 0% (0/3)
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About this business
Sunmi Tech is a Xiaomi Ecosystem company, we share the same supply chain with Xiaomi. We focus on providing professional, cost-effective intelligent commercial hardware. Products include smart POS terminal, cash register, order machine
Is SUNMI Tech legit?
SUNMI Tech (sunmi.com) has a 2.7 out of 5 rating on OK.one, based on 6 user reviews collected here. It is listed under Business Services and its reputation is poor. 50% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
They have a pretty good ticketing…
They have a pretty good ticketing response and most of the time they solve my problems.
once the PIN is forgotten
once the PIN is forgotten, the equipment is useless and very expensive to not have a remote or internal reset method
Tried to get prices on their devices…
Tried to get prices on their devices they sent me to the most rudest US customer reps ever. I would delete if they had better educated people but this was by far the worst. Josh was the rep and at first seemed like he knew what he was doing but after a miscommunication with another company. Jason the started calling me a scammer and didn't even bother to ask questions about why or what happened.
Fair Product but Excellent Customer support.
I purchase couple of Android device and comparing with traditional computing Cashier machine. Product Review At the end of 2020 in Dubai, I purchased POS Terminal Sunmi T2mini connected with Cashier Drawer . In general the product serve it purposes with the software for POS it work flawlessly however do not use the device as storage as it delay the work, we change strategy to store all data on the cloud the device work flawless from hardware processor display it even has Sim card connected to credit card but I have not use them yet. But integrated drawer, printer and other bluetooth display function work well. After about 5 months of use, I realise that the printer on T2 mini has slight flaws in couple of lines which makes reading not very clear (temporarily disable the builtin printer and connected with portable printer), then requires cleaning but not very helpful, when I check the thermal printer good brand "Seiko" but not sure why it has short lifetime compare to my other portable cheap stand alone mini portable thermal printer. Support From Customer support in MidEast (Harsit), openly discuss and refered to customer support in Shanghai, China (Vern and Congwang) also after sales Maitrox(Tracy). They are all helpfull from servicing until sending me replacement of the part. The star rating I gave is higher to the Customer and product support, so you will not be left alone dumping your product even its couple of months. Keep up your good Support. Product and Customer Support Deserve 5* rating. Foretunately the product support is being subcontracted to another company and i only received after 1 month, but they send me 2 spare printer head. thank you
Maybe Good Value Product! But poor reps!!
I have requested, quotes from the company, they have sent me quotes, then i have requested Proforma Invoice to order samples, havent received the reply. Today i have added sales guy on WhatsApp he seems to using France number, the messege which i have sent him “Hi Nicholas, This is Aycan, from Best Epos, You have sent me quotations yesterday For Sunmi v1s and v2 pro models. Are you shipping them from France?“ And the reply back from their rep without any hi messege “stick to email” Well i have requested proforma invoice yesterday, you havent replied me back, and asking me to send email for 1 yes no question without any welcome messege, sorry mate i am not willing to buy any goods from company with this wording!
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